Online Sales Executive

Job Title: Online Sales Manager

Location: Palakkad, Kerala
Company: Slimy Herbal Life Pvt Ltd
Job Type: Full-Time
Industry: Health & Wellness / Functional Beverages

About the Company:

Slimy Herbal Life Pvt Ltd is a wellness-focused company offering natural, healthy alternatives to daily drinks. With a blend of ayurvedic wisdom and modern formulations, our products are designed to detox, energize, and promote holistic health. We are in a rapid growth phase and looking for a motivated individual to lead and scale our online sales function.

Role Summary:

The Online Sales Manager will be primarily responsible for handling incoming leads, responding to customer inquiries, converting prospects into customers, and managing sales through various online platforms. This is a hands-on role that combines customer communication, digital sales, and coordination with internal teams.

Key Responsibilities:

• Lead Management: Track, follow up, and convert online leads from platforms like WhatsApp, website forms, Instagram, Facebook, and third-party marketplaces.
• Customer Interaction: Respond promptly and professionally to customer inquiries via chat, email, and calls.
• Sales Conversion: Understand customer needs, suggest appropriate products, and close sales.
• Order Coordination: Ensure smooth order placement, payment follow-ups, and coordination with the dispatch/logistics team.
• CRM Management: Maintain lead databases, update sales pipeline, and monitor follow-up schedules.
• Collaboration: Work closely with the marketing team to run campaigns and with operations to ensure timely delivery and customer satisfaction.

Required Skills & Qualifications:

• 2+ years of experience in online sales, telesales, or customer support.
• Strong communication skills in English and Malayalam.
• Proficiency in using CRM tools, Excel, WhatsApp Business, and online order systems.
• Ability to handle multiple conversations/leads simultaneously and close sales independently.
• Customer-first attitude and strong persuasion skills..

What We Offer:

• Fixed salary + attractive sales incentives.
• Career growth opportunities within a fast-scaling wellness brand.
• Exposure to modern tools, digital platforms, and direct brand-building experience.
• A supportive and entrepreneurial work environment.

Job Types: Full-time, Permanent

Pay: ₹8,732.31 - ₹20,000.00 per month

Schedule:

• Day shift

Supplemental Pay:

• Commission pay
• Performance bonus

Work Location: In person