Online Sales Executive – B2C

Job Title: Online Sales Executive – B2C (Gold & Diamond Jewellery)

Location: Chennai | Employment Type: Full-time

Please note: *We are exclusively hiring professionals with proven expertise in online B2C/D2C sales. Applications from candidates with offline sales backgrounds will not be considered for this role.*

Job Summary: We are seeking a results-driven Online Sales Executive with expertise in B2C, D2C digital sales. The ideal candidate will thrive in a fast-paced, customer centric environment and have experience converting online interactions into sales. Experience in the gold and diamond jewellery space is an added advantage

About Us:

We are a fast-growing, digitally driven fine jewellery brand offering curated gold and diamond collections. Our focus is on delivering a seamless online shopping experience and building long-term relationships with customers through trust, design, and service excellence.

Key Responsibilities:

• Drive online sales through customer engagement across platforms like website chat, social media, email, and calls.
• Understand customer preferences and recommend suitable diamond jewellery products.
• Build and maintain customer relationships to ensure satisfaction and repeat business.
• Collaborate with marketing and customer service teams to enhance the online shopping experience.
• Analyze customer interactions and sales data to refine strategies and improve performance.
• Stay informed about market trends, competitor activity, and customer preferences.
• Achieve and exceed defined sales targets and contribute to business growth.

Qualifications & Skills:

✔ Proven experience in B2C online sales, preferably in luxury or fashion segments

✔ Experience in gold and diamond jewellery is an added advantage

✔ Strong communication, relationship-building, and negotiation skills

✔ Customer-focused with the ability to personalise interactions

✔ Proficiency in using CRM tools, chat platforms, and other online sales tools

✔ Ability to work independently and meet deadlines in a fast-paced environment

✔ Analytical mindset and data-driven approach to sales

Who We Are Looking For:

• A motivated and adaptable professional ready to be part of a fast growing digital brand focused exclusively on online customers.
• Someone who thrives under high-pressure situations and can remain composed while resolving customer concerns and meeting deadlines.
• A growth-oriented individual who understands how to scale sales from early traction (10) to significant volume (100+), consistently meeting and exceeding projections.
• A data-driven thinker who uses analytics to identify trends, customer behaviors, and opportunities for conversion and retention. A self-starter with excellent communication and relationship-building skills, capable of engaging customers across multiple digital channels

If you have proven success in digital B2C sales and are ready to grow with a disruptive jewellery brand, we’d love to hear from you! Interested candidates send their resume to officeadmin@vairam.co

Job Type: Full-time

Pay: ₹50,000.00 per month

Experience:

• Jewelry Online sales: 1 year (Required)

Language:

• English (Required)

Location:

• Chennai, Tamil Nadu (Required)

Work Location: In person