Job Title: Online Sales Executive – B2C (Gold & Diamond Jewellery) Location: Chennai | Employment Type: Full-time Please note: *We are exclusively hiring professionals with proven expertise in online B2C/D2C sales. Applications from candidates with offline sales backgrounds will not be considered for this role.* Job Summary: We are seeking a results-driven Online Sales Executive with expertise in B2C, D2C digital sales. The ideal candidate will thrive in a fast-paced, customer centric environment and have experience converting online interactions into sales. Experience in the gold and diamond jewellery space is an added advantage About Us: We are a fast-growing, digitally driven fine jewellery brand offering curated gold and diamond collections. Our focus is on delivering a seamless online shopping experience and building long-term relationships with customers through trust, design, and service excellence. Key Responsibilities: Drive online sales through customer engagement across platforms like website chat, social media, email, and calls. Understand customer preferences and recommend suitable diamond jewellery products. Build and maintain customer relationships to ensure satisfaction and repeat business. Collaborate with marketing and customer service teams to enhance the online shopping experience. Analyze customer interactions and sales data to refine strategies and improve performance. Stay informed about market trends, competitor activity, and customer preferences. Achieve and exceed defined sales targets and contribute to business growth. Qualifications & Skills: ✔ Proven experience in B2C online sales, preferably in luxury or fashion segments ✔ Experience in gold and diamond jewellery is an added advantage ✔ Strong communication, relationship-building, and negotiation skills ✔ Customer-focused with the ability to personalise interactions ✔ Proficiency in using CRM tools, chat platforms, and other online sales tools ✔ Ability to work independently and meet deadlines in a fast-paced environment ✔ Analytical mindset and data-driven approach to sales Who We Are Looking For: A motivated and adaptable professional ready to be part of a fast growing digital brand focused exclusively on online customers. Someone who thrives under high-pressure situations and can remain composed while resolving customer concerns and meeting deadlines. A growth-oriented individual who understands how to scale sales from early traction (10) to significant volume (100+), consistently meeting and exceeding projections. A data-driven thinker who uses analytics to identify trends, customer behaviors, and opportunities for conversion and retention. A self-starter with excellent communication and relationship-building skills, capable of engaging customers across multiple digital channels If you have proven success in digital B2C sales and are ready to grow with a disruptive jewellery brand, we’d love to hear from you! Interested candidates send their resume to officeadmin@vairam.co Job Type: Full-time Pay: ₹50,000.00 per month Experience: Jewelry Online sales: 1 year (Required) Language: English (Required) Location: Chennai, Tamil Nadu (Required) Work Location: In person
About the Role We are seeking a proactive Operations & Logistics Executive to manage the daily order flow, export documentation, and shipment tracking for our international fine jewelry business. This role focuses on execution — ensuring every order is processed smoothly, shipped on time, and customers receive timely updates. Key Responsibilities Order Processing: Manage customer orders from confirmation to delivery. Export Documentation: Handle export papers, customs filings (including Malaysia exports). Order Fulfilment: Coordinate with factories and logistics partners to prepare shipments. Shipment Tracking: Track orders in real-time from factory to Singapore/Malaysia and update the internal team. Customer Updates: Share accurate order status and shipment details with customers. Process Support: Assist in maintaining and improving existing order management systems. Requirements 1–3 years of experience in operations, logistics, or supply chain execution. Familiarity with export/shipping documentation is a strong plus. Detail-oriented with strong organizational skills. Comfortable with tools like Excel, CRMs, or order management platforms. Good communication skills for customer and vendor coordination. Nice to Have Prior experience in e-commerce, jewelry, or fashion logistics. Understanding of international shipping (Singapore/Malaysia). Startup experience where multitasking is key. Industry Luxury Goods & Jewelry Employment Type Full-time You can also share your resume to [email protected] Job Type: Full-time Pay: ₹28,000.00 per month Application Question(s): Are you already located in Chennai? Work Location: In person