Online Sales Executive B2C

As an Online Sales Executive for a fast-growing fine jewellery brand, your role will involve driving online sales through customer engagement across various platforms such as website chat, social media, email, and calls. Your main responsibilities will include understanding customer preferences, recommending suitable diamond jewellery products, building and maintaining customer relationships, collaborating with marketing and customer service teams, analyzing sales data to refine strategies, staying informed about market trends, and achieving defined sales targets. Qualifications & Skills: - Proven experience in B2C online sales, preferably in luxury or fashion segments - Experience in gold and diamond jewellery is an added advantage - Strong communication, relationship-building, and negotiation skills - Customer-focused with the ability to personalize interactions - Proficiency in using CRM tools, chat platforms, and other online sales tools - Ability to work independently and meet deadlines in a fast-paced environment - Analytical mindset and data-driven approach to sales The company you would be working for is a fast-growing, digitally driven fine jewellery brand that offers curated gold and diamond collections. The focus is on delivering a seamless online shopping experience and building long-term relationships with customers through trust, design, and service excellence. If you are a motivated and adaptable professional with proven success in digital B2C sales, particularly in luxury or fashion segments, and are ready to grow with a disruptive jewellery brand, this opportunity might be the perfect fit for you.,