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Online Reputation Management Intern

Online Reputation Management Intern

Shopdeck

0 - 1 years

0 Lacs

bengaluru

Posted:1 week ago| Platform:

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Skills Required

intern e-commerce management management intern monitoring

Work Mode

Work from Office

Job Type

Internship

Job Description

At ShopDeck, we help e-commerce merchants set up and manage their D2C storefronts profitably.

Our Mission: make D2C selling as easy as selling on marketplaces.

We re at $4.5M ARR, already profitable, and recently raised our Series B led by Bessemer Venture Partners (yes, the same folks who backed Shopify early).

Now we re building our online voice from scratch and we need someone who can protect and amplify it.

Role: ORM Intern (Online Reputation Management)
Remote (On-site preferred Bangalore) Stipend: Up to 30,000/month Duration: 3 months (extendable)

What you ll do:

Monitor brand mentions, comments, and reviews across all social platforms.
Craft professional, human responses aligned with ShopDeck s ethos.
Resolve issues end-to-end not just flag them.
Track sentiment, feedback, and insights to help us build a stronger brand.
Turn every interaction into an opportunity to build trust.

You re a fit if you:

Communicate clearly, calmly, and confidently.
Have a knack for handling tough conversations with grace.
Care about how brands are perceived online.
Learn fast, take ownership, and thrive in ambiguity.

Why this role matters:
You ll be the digital face of ShopDeck the first line of defense and the last word on trust. If you do your job well, people won t just know ShopDeck they ll believe in it.

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Online Reputation Management Intern