86801 Onboarding Jobs - Page 44

DESCRIPTION Amazon.com strives to be Earth's most customer-centric company where people can find and discover virtually anything they want to buy online. By giving customers more of what they want - low prices, vast selection, and convenience - Amazon.com continues to grow and evolve as a world-class e-commerce platform. The Selling Partner Services (SPS) team acts as the primary interface between Amazon and our business partners. We obsess over providing world-class support to Merchants selling on the Amazon platform. We strive to predict the Seller's needs before they recognize they may have a problem, create innovative self-help tools, and provide solutions to help our partners better serve their customers. We are looking for a Workforce Management (WFM) System Administrator to maintain our WFM back end/front end systems and tools. In addition, the WFM System Admin will partner closely with other teams to deliver mission critical initiatives, while devising solutions and tools that will benefit SPS Operations. This role requires troubleshooting and problem-solving, attention to detail, and delivering high quality results on time. Key job responsibilities Responsible for the ongoing support, user training and maintenance of our global Workforce Management systems and tools. Troubleshooting any issues with or enhancements to WFM Systems and coordinating with the applicable people to ensure the proper resolutions are met in a timely manner. Evaluate and Advise partners to develop Forecast Groups, Staff Groups and Routing Sets to improve utilization and business efficiency. Ensures the accuracy and timeliness of all data flowing to and from WFM systems. Respond to reported issues, requests & inquiries of a problematic technical or functional nature, and suggest or deploy fixes and enhancements. Setup user access to systems and/or services. Creates and updates profiles, permissions, and maintains user accounts. Drafts and maintains internal communications policies and procedures. Participate in cross-functional activities such as requirements gathering, review and user acceptance testing. Works with internal IT support teams and vendor technical support, as needed. Provide on-call which will require working on some nights and weekends. Occasional business travel and travel to other company facilities will be required. BASIC QUALIFICATIONS 2+ years of program or project management experience 2+ years of working cross functionally with tech and non-tech teams experience Knowledge of Excel at an intermediate level (e.g., pivot tables & charts, multiple criteria lookups, nested logical/IF formulas, data cleansing, array formulas, etc.) 2+ years of defining and implementing process improvement initiatives using data and metrics experience 2+ years experience in a Workforce Management Administrator position, or 3+ years of relevant WFM user experience (Forecasting, Scheduling, Real Time Management) required Ability to perform many concurrent assignments and determine the need for changing priorities Commitment to customer experience, and a high level of dedication, enthusiasm, motivation, and persuasive ability in a team and cross-functional environment Ability to learn and train technical information PREFERRED QUALIFICATIONS 3+ years of driving end to end delivery, and communicating results to senior leadership experience 3+ years of driving process improvements experience Experience in stakeholder management, dealing with multiple stakeholders at varied levels of the organization Experience in requirement gathering and ability to write clear and detailed requirement document Exceptional organizational skills and influencing and leadership skills 3+ years experience in a Workforce Management Administrator position, or 4+ years of relevant WFM analyst experience (Forecasting, Scheduling, Real Time Management) Oral and written communication skills are required in order to provide appropriate customer support and interaction Quantitative and analytical skills; experience with advanced use of Excel and using statistical analysis applications. Speaking-listening-writing skills, attention to details, proactive self-starter Proven ability to work in a dynamic, ambiguous environment Experience with automatic contact routing, VoIP and any contact center case management tools. Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner.

DESCRIPTION TOC (Transportation Operation Center) is the central command and control center for ‘Transportation Execution’ across the Amazon Supply Chain network supporting multiple geographies like NA, India and EU. It ensures hassle free, timely pick-up and delivery of freight from vendors to Amazon fulfillment centers (FC) and from Amazon FCs to carrier hubs. In case of any exceptions, TOC steps in to resolve the issue and keeps all the stakeholders informed on the proceedings. Along with this tactical problem solving TOC is also charged with understanding trends in network exceptions and then automating processes or proposing process changes to streamline operations. This second aspect involves network monitoring and significant analysis of network data. Overall, TOC plays a critical role in ensuring the smooth functioning of Amazon transportation and thereby has a direct impact on Amazon’s ability to serve its customers on time. Purview of a Trans Ops Specialist A Trans Ops Specialist at TOC facilitates flow of information between different stakeholders (Trans Carriers/Hubs/Warehouses) and resolves any potential issues that impacts customer experience and business continuity. Trans Ops Specialist at TOC works across two verticals – Inbound and Outbound operations. Inbound Operations deals with Vendor/Carrier/FC relationship, ensuring that the freight is picked-up on time and is delivered at FC as per the given appointment. Trans Ops Specialist on Inbound addresses any potential issues occurring during the lifecycle of pick-up to delivery. Outbound Operations deals with FC/Carrier/Carrier Hub relationship, ensuring that the truck leaves the FC in order to delivery customer orders as per promise. Trans Ops Specialist on Outbound addresses any potential issues occurring during the lifecycle of freight leaving the FC and reaching customer premises. A Trans Ops Specialist provides timely resolution to the issue in hand by researching and querying internal tools and by taking real-time decisions. An ideal candidate should be able to understand the requirements/be able to analyze data and notice trends and be able to drive Customer Experience without compromising on time. The candidate should have the basic understanding of Logistics and should be able to communicate clearly in the written and oral form. Trans Ops Specialist should be able to ideate process improvements and should have the zeal to drive them to conclusion. Responsibilities include, but are not limited to: Communication with external customers (Carriers, Vendors/Suppliers) and internal customers (Retail, Finance, Software Support, Fulfillment Centers) Ability to pull data from numerous databases (using Excel, Access, SQL and/or other data management systems) and to perform ad hoc reporting and analysis as needed is a plus. Develop and/or understand performance metrics to assist with driving business results. Ability to scope out business and functional requirements for the Amazon technology teams who create and enhance the software systems and tools are used by TOC. Must be able to quickly understand the business impact of the trends and make decisions that make sense based on available data. Must be able to systematically escalate problems or variance in the information and data to the relevant owners and teams and follow through on the resolutions to ensure they are delivered. Work within various time constraints to meet critical business needs, while measuring and identifying activities performed. Excellent communication, both verbal and written as one may be required to create a narrative outlining weekly findings and the variances to goals, and present these finding in a review forum. Providing real-time customer experience by working in 24*7 operating environment. A day in the life About the hiring group Job responsibilities A day in the life About the hiring group Job responsibilities BASIC QUALIFICATIONS Bachelor’s degree 10-24 months of work experience. - Good communication skills - Trans Ops Specialist will be facilitating flow of information between external teams Proficiency in Advanced Excel (pivot tables, vlookups) Demonstrated ability to work in a team in a very dynamic environment PREFERRED QUALIFICATIONS Logistics background and lean/six sigma training is a plus Proficient in SQL Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner.

DESCRIPTION Do you love creating and editing helpful process documents and strategic, customer-facing communications? Are you passionate about developing clear, concise, and straightforward content for internal and external audiences? Do you have a proven track record of delivery high-quality content in a fast-paced environment? If you enjoy driving improvements in content readability, discoverability, and usability, then we'd love to talk to you about joining Amazon's Customer Trust Content Management (CTCM) team as a Lead Content Developer. A day in the life As a Content Developer, you will be responsible for developing standard operating procedure documents for risk and fraud investigators and email communications for Amazon's customers. With the help of our style guide, you will document operational processes and create messaging for a global audience. You are not a copy editor—you are the owner of the investigator and customer experience. You will work with global stakeholders to understand the business priorities and legal requirements that drive the need for high-quality content. It's important that you are self-motivated to look around corners for ways to improve the reader experience. Amazon is a fast-paced environment, and you must be committed to partnering with internal and external stakeholders to deliver high-quality content that responds to the rapidly changing seller landscape. In addition to working on content projects, you will also contribute to team-level goals and initiatives. You will be expected to work on content projects, team-level goals and initiatives, and ad-hoc tasks simultaneously. You will troubleshoot tool issues impacting content that we support and flag issues to the relevant tech team. About the team The CTCM team supports investigators by updating and managing content to support global operations. We use data to make decisions about our content, and we advocate for the investigator and customer experience while balancing advocacy with the need for action. We measure success by having clear and simple content that answers readers' questions before they arise. We are are a global team based in the US, UK, Costa Rica, Ireland, and India. BASIC QUALIFICATIONS Experience managing complex content projects. Experience with project management. You will be expected to work on content projects, team-level goals and initiatives, and ad-hoc tasks simultaneously. Mastery of verbal and written English communications. Strong editorial background and exceptional proofreading and content creation skills. Strong content strategy and information architecture skills. Demonstrated success at learning and explaining business processes. Ability to prioritize and manage multiple stakeholder relationships and needs in a fast-paced environment. Ability to solve problems and work without close direction in ambiguous environments. Ability to troubleshoot and report issues via the appropriate channels. Good judgment and effective communication. Able to work in a diverse team. PREFERRED QUALIFICATIONS 3+ years experience managing content projects of medium or high complexity. Experience working as part of a global team. Experience in a multi-language publishing environment, including translation memories, terminology databases. Experience creating content for translation and localization. Experience in editorial/peer review. Strong attention to detail and organizational skills. Experience with HTML, XML, DITA, or content management systems (CMS). Bachelor's degree in a related field. Experience with, or exposure to, CTPS Operations or business processes for Amazon customers. Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner.

Business Development Manager – Hyderabad Company: Rizeon Media About Us Rizeon Media is a fast-growing media communication company specializing in PR, branding, and digital media. We partner with startups and corporates across healthcare, real estate, education, and entertainment. We are hiring a Business Development Manager in Hyderabad to strengthen our client base and drive revenue. Key Responsibilities Identify and acquire startups and corporates as new clients for PR and media services. Build and maintain strong relationships with CXOs and decision-makers. Prepare and deliver customized proposals and impactful pitch presentations. Consistently achieve set business development and revenue growth targets. Collaborate with internal PR and digital teams for seamless client onboarding and service delivery. Monitor competitor activities and market trends to capture new opportunities. Requirements Graduate/Postgraduate in Mass Communication / PR / Marketing preferred. 3–5 years’ experience in Business Development / Client Acquisition (preferably in PR, media, or communications). Strong networking background with startups and corporates. Excellent communication, negotiation, and presentation skills. Proven track record of achieving business/revenue targets. To Apply: Send your resume to info@rizeonmedia.com Job Type: Full-time Pay: ₹15,082.32 - ₹30,000.00 per month Language: English (Preferred) Work Location: In person

DESCRIPTION Within Amazon, the Selling Partner Risk team launches products and services that detect and prevent abuse on our store before it impacts a customer. We work with business partners across the organization to find and close gaps that lead to abuse and create and enforce selling policies that help ensure we have a fair marketplace. Our product and program managers work hand in hand with our engineering and science partners to develop and implement innovative solutions that help Sellers become successful and stop bad actors at scale, globally. We are seeking a candidate who loves solving complex problems, is passionate about stopping bad actors and protecting customers. Plus, good analytical skills and a proven track record of being able to successfully identify a solution, prepare a plan and execute it with good results. Key job responsibilities We are seeking an exceptional Business Analyst to drive analysis and insights to help our teams make meaningful business decisions. As a Business Analyst, you will focus on improving the success of Sellers in our store by analyzing data, discovering and solving real world problems, and building metrics and business cases to improve customer experience. We are focused on your success and want to build future leaders within Amazon. A key component of the role is to identify process and system improvement opportunities by monitoring existing metrics, analyzing data, and partnering with scientists, risk managers and program managers within the team. You will design and develop automated reporting solutions to surface potential gaps of existing mechanism and support data-driven decisions. You will define business logic with business owners and deploy heuristic solutions. Lastly, you will enable effective decision making by retrieving and aggregating data from multiple sources and compiling it into a digestible and actionable format. BASIC QUALIFICATIONS 3+ years of tax, finance or a related analytical field experience 3+ years of Excel (including VBA, pivot tables, array functions, power pivots, etc.) and data visualization tools such as Tableau experience 3+ years of business or financial analysis experience Bachelor's degree or equivalent Experience defining requirements and using data and metrics to draw business insights Experience with Excel Experience with SQL PREFERRED QUALIFICATIONS 3+ years of business analyst, data analyst or similar role experience Experience working in risk, fraud, or ML organizations. Ability to create detailed business analysis, outlining problems, opportunities and solutions for a business stakeholders. Familiar with defining configuration specifications and business analysis requirements Experience working in risk, fraud or compliance organizations. - Advance SQL proficiency -write complex SQL statements and ability to manipulate a massive amount of data, creating dashboards/on demand reports Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner.

DESCRIPTION Description Job Description for L2 associates Overview The L2 associate acts as the primary interface between Amazon and our delivery partners, so to our delivery partners- you ARE Amazon. L2 Associates are expected to identify DP concerns and work on troubleshooting delivery partner issues and provide process improvement suggestions. Summary of Responsibilities Effectively communicate in a clear and professional manner at all times Provides/ expedites prompt and efficient service to Amazon customers/ delivery partners Effectively manage sensitive cases by reporting up the escalation matrix Demonstrate excellent time-management skills Maintains or exceeds targeted performance metrics Actively seek solutions through logical reasoning and identify trends to suggest process improvements BASIC QUALIFICATIONS Qualitative Requirements Ø Graduation in any specialization from a recognized university. Ø Excellent communication skills (written and verbal). Ø Ability to communicate correctly and clearly with all customers Ø Good comprehension skills – ability to clearly understand and state the issues customers present Ø Ability to concentrate – follow customers issues without distraction to resolution Ø Work successfully in a team environment as well as independently Ø Familiarity with Windows XP, Microsoft Outlook, Microsoft Word and Internet Explorer Ø Excellent typing skills Ø Demonstrates an ability to successfully navigate websites Ø Demonstrates a proficient knowledge of email applications PREFERRED QUALIFICATIONS Qualitative Requirements Ø Graduation in any specialization from a recognized university. Ø Excellent communication skills (written and verbal). Ø Ability to communicate correctly and clearly with all customers Ø Good comprehension skills – ability to clearly understand and state the issues customers present Ø Ability to concentrate – follow customers issues without distraction to resolution Ø Work successfully in a team environment as well as independently Ø Familiarity with Windows XP, Microsoft Outlook, Microsoft Word and Internet Explorer Ø Excellent typing skills Ø Demonstrates an ability to successfully navigate websites Ø Demonstrates a proficient knowledge of email applications Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner.

DESCRIPTION NOC (Network Operations Center) is the central command and control center for ‘Transportation Execution’ across the Amazon Supply Chain network supporting multiple geographies like NA, India and EU. It ensures hassle free, timely pick-up and delivery of freight from vendors to Amazon fulfillment centers (FC) and from Amazon FCs to carrier hubs. In case of any exceptions, NOC steps in to resolve the issue and keeps all the stakeholders informed on the proceedings. Along with this tactical problem solving NOC is also charged with understanding trends in network exceptions and then automating processes or proposing process changes to streamline operations. This second aspect involves network monitoring and significant analysis of network data. Overall, NOC plays a critical role in ensuring the smooth functioning of Amazon transportation and thereby has a direct impact on Amazon’s ability to serve its customers on time. Within NOC’s umbrella, resides a fast-growing Last Mile support function – AMZL CO (Amazon Logistics Central Operations). AMZL CO is a team focused on driving higher quality at lower cost through standard work leveraging central management of the network. Central Operations (CO) supports daily planning and execution functions that impact Delivery Station (DS) operations across the AMZL and EDSP/XPT network. CO aims to bring efficiencies to processes through standardization, programmatic interventions and automations that improve planning, scheduling and routing efficiencies, reduce cost and free up time for station operators to focus on operational work. We cover the following functional areas with global parity: (i) Central Allocation - removes operator judgement on channel allocation by planning via O-TREAT (4 week to 1 week ahead) & 24 hour forecasting based D-1 capacity adjustments, (ii) Centralized Routing and Scheduling (CRS) – executes block scheduling (1 week ahead, D-1 block release) and route planning (D-day) of on-road capacity centrally, (iii) CO Systems Management (COSM) - performs station jurisdiction and sector configurations via JAS (Jurisdiction Authority Service), and handles sort & route planning configurations, (iv) Driver Support (CO DS) – aims to streamline the delivery process for DSPs and drivers by coordinating rescues through global tools - Rescue Planner (RP) & Mission Control (MC) and, (v) providing channel support for DSP, Flex and Hub DP along with account and payment management – WST entry validation, invoicing and weather incentives. CO team embarked on the journey of becoming operations execution partner of NA and EU COs in Jun’21 with an immediate objective of leveraging people cost benefits through targeted offshoring and in the long term, standardizing AMZL CO processes and technology in NA and EU and RoW (Rest of World) countries to establish worldwide parity, providing a platform for knowledge sharing and building a hybrid structure for local innovation and speed to market while optimizing gearing ratios and cost structures. We named the broader program MARCOPOLO. Marcopolo Vision: NOC’s vision is to build a global Center of Excellence by being the prime provider of Last Mile Central Operations (CO) execution services to NA, EU and RoW marketplaces in next 3 years. This org will - 1) provide 24x7 coverage to all geographies, 2) leverage centralization at scale to optimize HC through improved Operator Utilization by unlocking synergies across time zones, 3) ensure at par or better SLA and quality by closely monitoring audit performance, 4) enable operational parity and standardization across workstreams and geographies, 5) leverage in-house automation team to automate manual execution, 6) work closely with in-country program and operations teams to provide inputs on large scale process improvement programs including hands-off-the-wheel automations, 7) support global expansion and standardization, leverage learnings and best practices across geographies and 8) facilitate joint OP request submission exercises to product and tech teams by incorporating use cases across geographies. Purview of a Trans Ops Specialist A Trans Ops Specialist at NOC facilitates flow of information between different stakeholders (Trans Carriers/Hubs/Warehouses) and resolves any potential issues that impacts customer experience and business continuity. Trans Ops Specialist at NOC works across two verticals – Inbound and Outbound operations. Inbound Operations deals with Vendor/Carrier/FC relationship, ensuring that the freight is picked-up on time and is delivered at FC as per the given appointment. Trans Ops Specialist on Inbound addresses any potential issues occurring during the lifecycle of pick-up to delivery. Outbound Operations deals with FC/Carrier/Carrier Hub relationship, ensuring that the truck leaves the FC in order to delivery customer orders as per promise. Trans Ops Specialist on Outbound addresses any potential issues occurring during the lifecycle of freight leaving the FC and reaching customer premises. A Trans Ops Specialist provides timely resolution to the issue in hand by researching and querying internal tools and by taking real-time decisions. An ideal candidate should be able to understand the requirements/be able to analyze data and notice trends and be able to drive Customer Experience without compromising on time. The candidate should have the basic understanding of Logistics and should be able to communicate clearly in the written and oral form. Trans Ops Specialist should be able to ideate process improvements and should have the zeal to drive them to conclusion. We are open to hiring candidates to work out of Hyderabad and willing to come to office all 5 working days of the week Key job responsibilities Communication with external customers (Carriers, Vendors/Suppliers) and internal customers (Retail, Finance, Software Support, Fulfillment Centers) Ability to pull data from numerous databases (using Excel, Access, SQL and/or other data management systems) and to perform ad hoc reporting and analysis as needed is a plus. Develop and/or understand performance metrics to assist with driving business results. Ability to scope out business and functional requirements for the Amazon technology teams who create and enhance the software systems and tools are used by NOC. Must be able to quickly understand the business impact of the trends and make decisions that make sense based on available data. Must be able to systematically escalate problems or variance in the information and data to the relevant owners and teams and follow through on the resolutions to ensure they are delivered. Work within various time constraints to meet critical business needs, while measuring and identifying activities performed. Excellent communication, both verbal and written as one may be required to create a narrative outlining weekly findings and the variances to goals, and present these finding in a review forum. Providing real-time customer experience by working in 24*7 operating environment. About the team NOC (Network Operation Center) is the central command and control center for ‘Transportation Execution’ across the Amazon Supply Chain network. It ensures hassle free, timely pick-up and delivery of freight from vendors to Amazon fulfillment centers (FC) and from Amazon FCs to carrier hubs. In case of any exceptions, NOC steps in to resolve the issue and keeps all the stakeholders informed on the proceedings. Along with this tactical problem solving, we understand trends in network exceptions and automate processes or proposing process changes to streamline operations involving network monitoring and significant analysis of network data. Key job responsibilities Communication with external customers (Carriers, Vendors/Suppliers) and internal customers (Retail, Finance, Software Support, Fulfillment Centers) Ability to pull data from numerous databases (using Excel, Access, SQL and/or other data management systems) and to perform ad hoc reporting and analysis as needed is a plus. Develop and/or understand performance metrics to assist with driving business results. Ability to scope out business and functional requirements for the Amazon technology teams who create and enhance the software systems and tools are used by NOC. Must be able to quickly understand the business impact of the trends and make decisions that make sense based on available data. Must be able to systematically escalate problems or variance in the information and data to the relevant owners and teams and follow through on the resolutions to ensure they are delivered. Work within various time constraints to meet critical business needs, while measuring and identifying activities performed. Excellent communication, both verbal and written as one may be required to create a narrative outlining weekly findings and the variances to goals, and present these finding in a review forum. Providing real-time customer experience by working in 24*7 operating environment. About the team NOC (Network Operation Center) is the central command and control center for ‘Transportation Execution’ across the Amazon Supply Chain network. It ensures hassle free, timely pick-up and delivery of freight from vendors to Amazon fulfillment centers (FC) and from Amazon FCs to carrier hubs. In case of any exceptions, NOC steps in to resolve the issue and keeps all the stakeholders informed on the proceedings. Along with this tactical problem solving, we understand trends in network exceptions and automate processes or proposing process changes to streamline operations involving network monitoring and significant analysis of network data. BASIC QUALIFICATIONS Bachelor's degree in a quantitative/technical field such as computer science, engineering, statistics PREFERRED QUALIFICATIONS Experience with Excel Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner.

DESCRIPTION The L2 associate acts as the primary interface between Amazon and our delivery partners, so to our delivery partners- you ARE Amazon. L2 Associates are expected to identify DP concerns and work on troubleshooting delivery partner issues and provide process improvement suggestions. Summary of Responsibilities Effectively communicate in a clear and professional manner at all times Provides/ expedites prompt and efficient service to Amazon customers/ delivery partners Effectively manage sensitive cases by reporting up the escalation matrix Demonstrate excellent time-management skills Maintains or exceeds targeted performance metrics Actively seek solutions through logical reasoning and identify trends to suggest process improvements BASIC QUALIFICATIONS Qualitative Requirements Ø Graduation in any specialization from a recognized university. Ø Excellent communication skills (written and verbal) in English language. Ø Ability to communicate correctly and clearly with all customers Ø Good comprehension skills – ability to clearly understand and state the issues customers present Ø Ability to concentrate – follow customers issues without distraction to resolution Ø Work successfully in a team environment as well as independently Ø Familiarity with Windows XP, Microsoft Outlook, Microsoft Word and Internet Explorer Ø Excellent typing skills Ø Demonstrates an ability to successfully navigate websites Ø Demonstrates a proficient knowledge of email applications PREFERRED QUALIFICATIONS *Logistics background and Experience in similar role * Proficient in Excel Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner. Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner.

DESCRIPTION Job Description for L2 associates Overview The L2 associate acts as the primary interface between Amazon and our delivery partners, so to our delivery partners- you ARE Amazon. L2 Associates are expected to identify DP concerns and work on troubleshooting delivery partner issues and provide process improvement suggestions. Summary of Responsibilities Effectively communicate in a clear and professional manner at all times Provides/ expedites prompt and efficient service to Amazon customers/ delivery partners Effectively manage sensitive cases by reporting up the escalation matrix Demonstrate excellent time-management skills Maintains or exceeds targeted performance metrics Actively seek solutions through logical reasoning and identify trends to suggest process improvements BASIC QUALIFICATIONS Qualitative Requirements Ø Graduation in any specialization from a recognized university. Ø Excellent communication skills (written and verbal). Ø Ability to communicate correctly and clearly with all customers Ø Good comprehension skills – ability to clearly understand and state the issues customers present Ø Ability to concentrate – follow customers issues without distraction to resolution Ø Work successfully in a team environment as well as independently Ø Familiarity with Windows XP, Microsoft Outlook, Microsoft Word and Internet Explorer Ø Excellent typing skills Ø Demonstrates an ability to successfully navigate websites Ø Demonstrates a proficient knowledge of email applications PREFERRED QUALIFICATIONS Logistics background and Experience in similar role Proficient in Excel Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner.

DESCRIPTION At Amazon, we hire the best minds in technology to innovate and build on behalf of our customers. The focus we have on our customers is why we are one of the world’s most beloved brands – customer obsession is part of our company DNA. Our Software Development Engineers (SDEs) use cutting-edge technology to solve complex problems and get to see the impact of their work first-hand. The challenges SDEs solve for at Amazon are big and influence millions of customers, sellers, and products around the world. We are looking for individuals who are passionate about creating new products, features, and services from scratch while managing ambiguity and the pace of a company where development cycles are measured in weeks, not years. If this sounds interesting to you, apply and come chart your own path at Amazon. Applications are reviewed on a rolling basis. For an update on your status, or to confirm your application was submitted successfully, please login to your candidate portal. NOTE: Amazon works with a high volume of applicants, so we appreciate your patience as we review applications Key job responsibilities Collaborate with experienced cross-disciplinary Amazonians to conceive, design, and bring innovative products and services to market. Design and build innovative technologies in a large distributed computing environment and help lead fundamental changes in the industry. Create solutions to run predictions on distributed systems with exposure to innovative technologies at incredible scale and speed. Build distributed storage, index, and query systems that are scalable, fault-tolerant, low cost, and easy to manage/use. Design and code the right solutions starting with broadly defined problems. Work in an agile environment to deliver high-quality software. BASIC QUALIFICATIONS Bachelor's degree or equivalent PREFERRED QUALIFICATIONS Are enrolled in or have completed a Bachelor's degree within last 12 months in engineering or equivalent Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner.

DESCRIPTION Within Amazon, the Selling Partner Risk team launches products and services that detect and prevent abuse on our store before it impacts a customer. We work with business partners across the organization to find and close gaps that lead to abuse and create and enforce selling policies that help ensure we have a fair marketplace. Our product and program managers work hand in hand with our engineering and science partners to develop and implement innovative solutions that help Sellers become successful and stop bad actors at scale, globally. We are seeking a candidate who loves solving complex problems, is passionate about stopping bad actors and protecting customers. Plus, good analytical skills and a proven track record of being able to successfully identify a solution, prepare a plan and execute it with good results. Key job responsibilities We are seeking an exceptional Business Analyst to drive analysis and insights to help our teams make meaningful business decisions. As a Business Analyst, you will focus on improving the success of Sellers in our store by analyzing data, discovering and solving real world problems, and building metrics and business cases to improve customer experience. We are focused on your success and want to build future leaders within Amazon. A key component of the role is to identify process and system improvement opportunities by monitoring existing metrics, analyzing data, and partnering with scientists, risk managers and program managers within the team. You will design and develop automated reporting solutions to surface potential gaps of existing mechanism and support data-driven decisions. You will define business logic with business owners and deploy heuristic solutions. Lastly, you will enable effective decision making by retrieving and aggregating data from multiple sources and compiling it into a digestible and actionable format. BASIC QUALIFICATIONS 2+ years of tax, finance or a related analytical field experience 2+ years of complex Excel VBA macros writing experience Bachelor's degree or equivalent Experience defining requirements and using data and metrics to draw business insights Experience with SQL or ETL PREFERRED QUALIFICATIONS Experience working with Tableau Experience using very large datasets Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner.

DESCRIPTION Have you ever thought about what it takes to detect and prevent fraudulent purchases among hundreds of millions of e-Commerce transactions across the globe? Selling Partner Services (SPS) ensures Amazon's Selling Partners and Customers are able to transact in the safest way possible. In order to ensure this safety, we utilize Vendors to add rigor and depth to our processes. As a Vendor Manager, you will lead the strategy between these Vendors and the Product Teams. The Vendor Manager focuses on robust vendor management processes and tools within SPS. Not only does this individual facilitate the flow of onboarding third-party vendors, they also protect Amazon by adhering to due diligence procedures that mitigate legal, tax, security, and financial risks to the company. Each of these programs is comprised of the following: process control; automation; governance; planning and forecasting; master data management; financial management; internal stakeholder management; external stakeholder management; and collaboration with analogous teams across Amazon. Key job responsibilities 1) Contribute to improvements to the Vendor Management strategy, including process, governance, cost optimization, contract negotiations and automation 2) Manage the Vendor on-boarding life cycle 3) Be able to negotiate contracts, create work orders/purchase orders and accrue costs for the services 4) Partner with Product Teams and Risk, Finance, Legal, Tax, Information Security, and Vendors 5) Be a good advocate for both Amazon and the Vendors, embracing a win-win approach 6) Able to navigate challenging negotiations and escalations with vendor account management and resolve any contract or payment related issues 7) Contribute to monthly and quarterly vendor business reviews 8) Work closely with stakeholders across Amazon on larger Vendor relationships 9) Own and drive metrics tracking for Vendor Management reviews BASIC QUALIFICATIONS 3+ years of with Excel experience 3+ years of retail, operations, product or program management, or business management/consulting with negotiations and delivering results experience Experience with financial analysis and P&L ownership Bachelor's degree PREFERRED QUALIFICATIONS Experience managing large data sets and utilizing to drive performance and process improvements Experience in vendor negotiations, pricing and promotion, inventory management, and product development Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner.

DESCRIPTION Our engineers own the complete consumer experience for Amazon India, work on a wide range of technologies (including AWS and Android) and build and operate highly scalable, low latency mobile first products and services. We are solving last mile engineering challenges for the next set of customers who first experience Amazon on their mobile phones. If you are looking for an opportunity to build creative technology solutions that positively impact hundreds of millions of international customers, and relish large ownership and diverse technologies, join our team today! You will be instrumental in shaping the product direction and will be actively involved in defining key product features that impact the business. You will work with Principal Engineers at Amazon to evolve the design and architecture of the products owned by this team. You will be responsible to set up and hold a high software quality bar besides providing technical direction to a highly technical team of Software Engineers. As part of this team you will work to ensure Amazon.in is FAST and has the best shopping experience. It’s a great opportunity to develop and enhance experiences for Mobile devices first. You will get the opportunity to work on Amazon Mobile Shopping App and almost all key pages on retail website building features and improving business metrics. You will also contribute reducing latency for customers by reducing the bytes on wire and adapting the UX based on network bandwidth. You will be part of a team that obsesses about the performance of our customer’s experience and enjoy flexibility to pursue what makes sense. Come enjoy an exploratory and research oriented team of Cowboys working in a fast paced environment, who are always eager to take on big challenges. Position Responsibilities: Work closely with senior engineers to test applications that impact the Amazon.in business with an emphasis on Mobile, Payments, and e-Commerce website development. Own the quality of an integral piece of a system or application. Management and execution against project plans and delivery commitments Assist directly and indirectly in the continual hiring and development of technical talent. Create and execute appropriate quality plans, project plans, test strategies and processes for development activities in concert with business and project management efforts Key job responsibilities Basic qualifications 4+ years of quality assurance engineering experience Experience in automation testing Experience in manual testing Experience as QA lead on medium to large sized projects Preferred qualifications Experience with at least one automated test framework like Selenium or Appium Experience in gathering test requirements to create detailed test plans and defining quality metrics to measure product quality BASIC QUALIFICATIONS 4+ years of quality assurance engineering experience Experience in automation testing Experience in manual testing Experience as QA lead on medium to large sized projects PREFERRED QUALIFICATIONS Experience with at least one automated test framework like Selenium or Appium Experience in gathering test requirements to create detailed test plans and defining quality metrics to measure product quality Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner.

DESCRIPTION This role is part of the rekindle returnship program Note : For more details on rekindle program, pls visit - https://www.amazon.jobs/en/landing_pages/rekindle. Amazon is a global organization at the forefront of the digital economy and offers a great opportunity for a dynamic and experienced indirect tax professional to manage the Amazon's India GST compliance function. The Tax Analyst will work on indirect tax compliance, audit and provisioning functions for some key Amazon India group entities. Analyst is expected to work independently with minimal support with internal and external business partners, identify and implement process improvement opportunities and drive positive change across the organization. Key job responsibilities Managing day to day GST compliance reporting for some key Amazon group entities Working closely with cross function teams and improving tax compliance processes Individually owning the process and work related to indirect tax audit Evaluating the tax effect and implications business transactions from a tax compliance and audit perspective Reviewing tax accounting, provisioning and leading interactions with internal and statutory auditors Working on various projects impacting the future strategy of the indirect tax function to minimize/mitigate adverse litigation Publishing trackers and dashboards on key tax risks and exceptions Working with internal stakeholders to gather required information for effective management of audit and litigation process. BASIC QUALIFICATIONS Bachelor's degree Knowledge of Microsoft Office products and applications at an advanced level Experience working in a large public accounting firm or multi-national corporate tax department 2 to 4 years of tax, finance or a related analytical field experience 1 to 3 years of Indirect Tax Compliance and Audit experience PREFERRED QUALIFICATIONS CA, CPA or any other equivalent degree Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner.

DESCRIPTION You are responsible for ensuring that you have properly trained people and that their needs are addressed so they can focus on their jobs. You will ensure Amazon policies – including attendance tracking – are implemented and administered fairly and consistently. This includes motivating, coaching, reporting, and providing feedback of associates’ performance – including productivity, quality, and safety - as a means for achieving or exceeding Amazon expectations. In addition, you will work in partnership with third party delivery providers to ensure Amazon standards are being met in accordance to service contracts. At Amazon, we're working to be the most customer-centric company on earth. To get there, we need exceptionally talented, bright, and driven people. Amazon is seeking Team leads for our GSF operations team. Amazon is one of the most recognizable brand names in the world and we distribute millions of products each year to our loyal customers. We're seeking a Team lead for our Amazon Fresh operations. In this role, you will be responsible for: Managing, on a daily basis, end to end operations for either one large site or a combination of small sites. Executing inbound and outbound operations Meeting customer facing metrics, while maintaining cost targets and upholding safety and morale of the team reporting to you. Driving performance management of your team members. Preparing and implementing training and development plans for associates. Continuously improve the delivery process and attain a sustained level of delivery performance improvement. Conducting 4M and 5S audits for the delivery station on a daily basis. Stand-in for Area Manager. Ability to manage day and night shifts. BASIC QUALIFICATIONS A graduate who is keen to work in customer facing environment, warehousing, logistics or manufacturing. - Strong execution skills, action oriented, go getter. - Resourceful to identify the way to get things done using limited resources. - Ability to work under pressure situations. - Ability to work in ambiguous situations and to come out with solutions as per the situations faced. - Good people management skills. PREFERRED QUALIFICATIONS A self-motivated person with the ability to motivate the associates/team members. - Good analytical and problem solving skills. - Proficiency in Amazon system or similar systems. Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner.

DESCRIPTION A Transportation Representative at ROW IB facilitates flow of information between different stakeholders (Warehouses/Category teams/Carriers) and resolves any potential issues that impact customer experience and business continuity. Transportation Representative at ROW IB works across Inbound operations. Inbound Operations deals with Vendor/Carrier/FC relationship, to plan the freight for delivery in warehouses as per given appointment time. Transportation Representative on Inbound addresses any potential issues occurring during the lifecycle of forecasting to actual delivery of the appointment. Key job responsibilities A Transportation Representative provides timely resolution to the issue in hand by researching and querying internal tools and by taking real-time decisions. An ideal candidate should be able to understand the requirements/be able to analyze data and notice trends and be able to drive Customer Experience without compromising on time. The candidate should have the basic understanding of Logistics and should be able to communicate clearly in the written and verbal form. A day in the life Summary of Responsibilities Effectively communicate in a clear and professional manner at all times. Provides/ expedites prompt and efficient service to Amazon customers/ delivery partners. Effectively manage sensitive cases by reporting up the escalation matrix. Demonstrate excellent time-management skills. Maintains or exceeds targeted performance metrics. Actively seek solutions through logical reasoning and identify trends to suggest process improvements. About the team Rest of World Inbound (ROW IB) team is a vertical of ROW APEX, India Operations. Our team objective is to provide the hassle free and smooth inbounding experience to all sellers and vendors across amazon fulfillment centres. The team is responsible to plan the freight delivery across fulfillment centres and perform rescue operations, and contingency management. BASIC QUALIFICATIONS Qualitative Requirements Ø Graduation in any specialization from a recognized university. Ø Excellent communication skills (written and verbal) in English language. Ø Ability to communicate correctly and clearly with all customers Ø Good comprehension skills – ability to clearly understand and state the issues customers present Ø Ability to concentrate – follow customers issues without distraction to resolution Ø Work successfully in a team environment as well as independently Ø Familiarity with Windows XP, Microsoft Outlook, Microsoft Word and Internet Explorer Ø Excellent typing skills Ø Demonstrates an ability to successfully navigate websites Ø Demonstrates a proficient knowledge of email applications PREFERRED QUALIFICATIONS *Logistics background and Experience in similar role * Proficient in Excel Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner. Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner.

DESCRIPTION *This role can be office based in Hyderabad, India. Additionally, this can be remote – it can be performed from any location within Hyderabad, Bangalore and Chennai and a contractual role* At Amazon we believe that every day is still day one. We are working to be the most customer-centric company on earth. To get there, we need exceptionally talented, bright, and driven people. If you’d like to help the Disability Leave Services (DLS) team build a best-in-class professional services program to deliver leave of absence, disability and accommodation services to Amazon employees, applicants, job seekers and candidates globally, this is your chance to make history by joining the amazing Disability & Leave Services Team. The DLS Case Manager provides case management for all types of leave of absence and disability life events. The DLS Case Manager is highly skilled in answering questions, understanding the employee’s situation, applying the appropriate benefits, responding to changing circumstances and needs, and paves the way for a connected and trusted case management experience. Case Managers are the single point of contact for an employee throughout an entire leave of absence or disability event. This is an individual contribution (IC) role with no direct reports. Key job responsibilities Initiate and respond to inquiries about leave and disability events, benefits, and options available to employees Serve as a point of contact for assigned employees to provide holistic case management services, including reviewing medical documentation to adjudicate leaves in compliance with the corresponding leave plans, federal and state laws and benefit plans as defined by Amazon Leverage duration guidelines, best practice tools and Amazon resources to support oversight of a leave event as appropriate Critically assess and adjust the case management plan to an employee’s changing needs Address and respond to sensitive situations Troubleshoot issues and seek to remove barriers before, during, or after a leave event Respond to employee impacting issues that may arise during the leave event and ensure the right communication occurs Identify and solve problems that may arise, sometimes with limited information Facilitate a smooth return to work and ramp-back plan for employees returning to the workplace Educate managers and business partners on employee concerns and needs prior to being off or returning back to work Communicate regular updates to employees and stakeholders both verbally and in writing Ensure compliance with standard work, federal/state regulations, and company policy Maintain system records to ensure accurate and timely information/documentation Consult, coordinate and partner with our third party administrator, HR, Safety, Legal, Payroll, Benefits, team members and other departments/systems as appropriate Other duties as assigned BASIC QUALIFICATIONS 1+ years of human resources experience 1+ years of Microsoft Office products and applications experience 1+ years of customer service experience Bachelor's degree in business, HR, or a related field, or High school or equivalent and 1+ years of case management experience PREFERRED QUALIFICATIONS 2+ years of human resources functions experience Knowledge of HRIS or Applicant Tracking Systems are preferred Experience with Payroll Systems, HRIS Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner.

Office Administrator Akoya Hotels - Head Office Are you a highly organized and efficient professional with a knack for keeping things running smoothly? Akoya Hotels is seeking a talented Office Administrator to join our head office team. The ideal candidate will be a proactive problem-solver with strong administrative skills and a background in HR. This is a fantastic opportunity to play a key role in the daily operations of a dynamic and growing hospitality company. You'll work directly with our leadership and various departments to ensure the office environment is productive and well-supported. Responsibilities Administrative & Office Support: Serve as the main point of contact for the head office. Manage and prioritize correspondence (emails, calls, and mail). Maintain and organize office files, records, and databases. Order and manage office supplies, equipment, and inventory. Coordinate and schedule meetings, appointments, and travel arrangements. Assist with the preparation of reports, presentations, and other documents. Ensure the office is tidy, well-maintained, and fully functional. Human Resources Support (Prioritized): Assist with the onboarding and offboarding process for new and departing employees. Maintain and update employee records and HR databases. Support HR staff with recruitment activities, including scheduling interviews and managing candidate communication. Assist with HR-related inquiries and documentation. Help organize and manage employee events and training sessions. Qualifications Proven experience as an office administrator, office assistant, or in a similar administrative role. Previous experience in an HR-related capacity is highly prioritized. Excellent organizational and time management skills. Strong communication and interpersonal skills. Proficiency with Microsoft Office Suite (Word, Excel, PowerPoint, Outlook). Ability to work independently and as part of a team. A proactive, can-do attitude with a strong attention to detail. Experience in the hospitality industry is a plus. Why Join Akoya Hotels? We offer a collaborative and supportive work environment where your contributions are valued. You'll have the opportunity to grow your skills and be a key part of our head office operations. Job Type: Full-time Pay: ₹15,000.00 - ₹20,000.00 per month Benefits: Cell phone reimbursement Health insurance Paid time off Provident Fund Work from home Work Location: In person Speak with the employer +91 9177448488

Internship – HRBP (Real Estate Domain) Company: Bmax Projects Private Limited Location: Madhapur, Hyderabad, Telangana Stipend: ₹10,000 – ₹20,000 About the Internship Bmax Projects Pvt. Ltd. is offering an exciting HRBP Internship in the Real Estate domain. This internship focuses on hiring, onboarding, and managing Channel Partners, Land Dealers, and Brokers , while learning hands-on about the real estate business ecosystem. Key Responsibilities Assist in recruiting and onboarding Channel Partners, Land Dealers, and allied associates. Support HR and Business Development teams in building strong real estate networks. Coordinate documentation, agreements, and compliance for new associates. Work closely with management to align partner goals with company objectives. Track and report partner performance to support business decisions. Who Can Apply MBA/Graduate students or freshers with interest in HR, Real Estate, or Business Development . Strong communication, negotiation, and networking skills. Knowledge of the Hyderabad Real Estate market is an added advantage. Available to join immediately from Madhapur office. Internship Details Duration: 3–6 months Stipend: ₹10,000 – ₹20,000 Certificate of Completion + chance for Pre-Placement Offer (PPO) based on performance Job Type: Internship Contract length: 3 months Pay: ₹15,000.00 - ₹20,000.00 per month Work Location: In person

DESCRIPTION This team enables automation at Amazon Robotics Fulfillment centers. This team serves Amazon Internal Fulfillment Technologies & Robotics teams by enabling automation, which includes real-time & offline (image/video) data auditing services. One of the key contributions of this team is supporting the fulfillment centers in maintaining inventory accuracy. An Associate in this role is required to watch the video of the stowing action at a fulfillment center, understand it thoroughly and make best use of human judgement in combination with the tools and resources to indicate the activity captured in the video. They are expected to verify or mark the location of product through a tool while maintaining highest level of accuracy. This process helps in maintaining the fulfillment center's stow quality. This is an operational role. Under general supervision, the Associate performs precise and thorough video/image audits with high degree of accuracy and speed, thus aiding defect reduction. Key job responsibilities The Associate has to watch several hundred videos in a shift and provide responses by following goals on accuracy (quality), speed (productivity) and right / acceptable practices. Associates are required to take breaks at the pre-defined slots and ensure 6.8 to 7 hours’ time per day is spent to answer the videos. Associates who are hired to work from home should maintain (1) dedicated workspace i.e., table, chair & sufficient lighting (2) workspace / work related data shouldn’t be accessed by anyone other than employee The candidate is expected to demonstrate: Willingness to work in Non-tech role for contract duration of 6 months Ability to audit image/video/text based Jobs Ability to identify details from blurry, less sharp videos and provide correct response. Requires high level of attention & focus on screen Willingness to work on incremental targets/goals on quality & productivity Fast Pace of implementation & consistent performance Ability to work in rotational shifts (including night shifts), remote teams and exceptionally good team player Readiness to come to office for few days (when required, applicable for associates working from home) Willing to switch ON laptop camera while on virtual meetings. A day in the life Associates work in 24x7 environment with rotational shifts. Associates would be working in a 9 hour shift, including pre-scheduled breaks. The shift timings would be subject to change every 3-4 months or as per business requirement. In case associate is working in night shift, night shift allowance will be provided as per applicable Amazon’s work policy. Weekly Offs: Rotational two-consecutive day off (it is a 5-day working week with 2 consecutive days off, not necessarily Saturday and Sunday) or as per business discretion. About the team Data Auditing Operations team provides human support to Amazon Fulfillment facilities with goal of enabling hands-free active stowing through visual audits on videos/images. Videos with brief duration (typically between 15 and 20seconds) are sent to Operations Team for humans to audit them with information on products being stored at fulfilment centers. For business use, these videos must be thoroughly reviewed and audited using best human judgement. The effectiveness of automated process will be increased by using videos that Associates have audited. This process helps maintaining stow quality at fulfillment center and Associate will be further evaluated for performance improvements/coaching. BASIC QUALIFICATIONS Bachelor's degree PREFERRED QUALIFICATIONS Work a flexible schedule/shift/work area, including weekends, nights, and/or holidays Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner.

DESCRIPTION The L2 associate acts as the primary interface between Amazon and our stakeholders, so to our seller POCs - you ARE Amazon. L2 Associates are expected to identify concerns and work on troubleshooting delivery partner issues and provide process improvement suggestions. Key job responsibilities Effectively communicate in a clear and professional manner at all times Provides/ expedites prompt and efficient service to Amazon customers/ delivery partners Effectively manage sensitive cases by reporting up the escalation matrix Demonstrate excellent time-management skills Maintains or exceeds targeted performance metrics Actively seek solutions through logical reasoning and identify trends to suggest process improvements BASIC QUALIFICATIONS Qualitative Requirements Ø Graduation in any specialization from a recognized university. Ø Excellent communication skills (written and verbal) in language. Ø Ability to communicate correctly and clearly with all customers Ø Good comprehension skills – ability to clearly understand and state the issues customers present Ø Ability to concentrate – follow customers issues without distraction to resolution Ø Work successfully in a team environment as well as independently Ø Familiarity with Windows XP, Microsoft Outlook, Microsoft Word and Internet Explorer Ø Excellent typing skills Ø Demonstrates an ability to successfully navigate websites Ø Demonstrates a proficient knowledge of email applications PREFERRED QUALIFICATIONS *Logistics background and Experience in similar role * Proficient in Excel Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner.

DESCRIPTION Job Description for L2 associates Overview The L2 associate acts as the primary interface between Amazon and our delivery partners, so to our delivery partners- you ARE Amazon. L2 Associates are expected to identify DP concerns and work on troubleshooting delivery partner issues and provide process improvement suggestions. Summary of Responsibilities Effectively communicate in a clear and professional manner at all times Provides/ expedites prompt and efficient service to Amazon customers/ delivery partners Effectively manage sensitive cases by reporting up the escalation matrix Demonstrate excellent time-management skills Maintains or exceeds targeted performance metrics Actively seek solutions through logical reasoning and identify trends to suggest process improvements BASIC QUALIFICATIONS Qualitative Requirements Ø Graduation in any specialization from a recognized university. Ø Excellent communication skills (written and verbal) in English language. Ø Ability to communicate correctly and clearly with all customers Ø Good comprehension skills – ability to clearly understand and state the issues customers present Ø Ability to concentrate – follow customers issues without distraction to resolution Ø Work successfully in a team environment as well as independently Ø Familiarity with Windows XP, Microsoft Outlook, Microsoft Word and Internet Explorer Ø Excellent typing skills Ø Demonstrates an ability to successfully navigate websites Ø Demonstrates a proficient knowledge of email applications PREFERRED QUALIFICATIONS Logistics background and Experience in similar role Proficient in Excel Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner.

DESCRIPTION Leads strategic DSP partnerships and complex deal structures while providing leadership to the deal desk team. Key job responsibilities Key Responsibilities: Spearhead complex, high-value deal negotiations with top-tier advertisers and agencies Develop innovative deal structures that maximize value for both Amazon and clients Lead cross-functional teams to execute on strategic advertising partnerships Create and implement best practices for deal evaluation and execution across the organization Provide thought leadership on industry trends and competitive landscape Mentor and develop junior deal desk team members Collaborate with senior leadership to influence DSP product roadmap and go-to-market strategies Essential Qualifications: 8+ years experience in ad tech, programmatic advertising, or digital media sales MBA or advanced degree in Business, Finance, or related field preferred Proven track record of closing large-scale, complex advertising deals Deep expertise in programmatic advertising ecosystems and emerging technologies Strong leadership experience, including team management and mentoring Technical Knowledge Required: Advanced understanding of DSP functionalities and ad tech industry standards Expertise in various pricing models and deal structures in programmatic advertising Proficiency in advanced financial modeling and deal analysis Comprehensive knowledge of digital media measurement, attribution, and ROI analysis Strategic Competencies: Strong knack to anticipate market trends and client needs Exceptional negotiation and influencing skills Ability to navigate ambiguity and drive results in a fast-paced environment Strong executive presence and communication skills Advanced problem-solving and strategic decision-making abilities About the team At Amazon Ads, we sit at the intersection of Advertising, Media and eCommerce. With millions of customers visiting us every day to find, discover, and buy products, we believe that advertising, when done well, can enhance the value of the customer experience and generate a positive ROI for our advertising partners. We strive to make advertising relevant so that customers welcome it - across Amazon’s ecosystem of mobile and desktop websites, proprietary devices, and the Amazon Advertising Platform. If you’re interested in innovative advertising solutions with a relentless focus on the customer, you’ve come to the right place! BASIC QUALIFICATIONS 4+ years of B2B sales experience 7+ years of selling cost-per-click advertising (search engine marketing) experience Experience building customer relationships PREFERRED QUALIFICATIONS Experience building, executing and scaling cross-functional programs or advertising campaigns from concept to completion Experience using data and metrics to measure impact and determine improvements Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner.

Job Purpose: Working with the Company's Sales Team, the Presales Consultant is responsible for providing presales technical support to the Sales team and presenting tailored demonstrations or qualification discussions to customers and/or prospects. The Presales Consultant also assists the Sales Team with qualifying opportunities - in or out and helping expand existing opportunities through solid questioning. The Presales Consultant will be responsible on conducting Technical Proof of Concept, Demonstration & Presentation on the supported products & solution. Responsibilities: Assist Account/Product Managers with qualification of opportunities by providing presales technical support Provides pre-sales technical support and deliver deep dive product demonstrations to customers and business partners. Delivers training to partners on products solution. Contribute to and refine technical RFP/RFI responses Customer demonstrations and presentations Coordinating and managing technical validation events (POC) Coordinating and managing POC assets Participating in conferences, shows, exhibitions when appropriate and requested Recommend and influence market content. Performs other related duties as assigned. Knowledge, Skills and Experience Requires an in-depth knowledge of vendor products and general networking technologies including TCP/IP, DNS (UNIX) Admin, and experience with switches, routers, and firewalls in Intranet/Internet environments. Good Network & Security knowledge Strong interpersonal and presentation skills, with ability to articulate complex technology simply. Ability to troubleshoot and solve technical problems. Self-motivated and flexible. Ability to effectively multi-task and be able to handle a high volume of requests, specifically unplanned/unscheduled requests. Able to execute instructions and to request clarification when needed. Able to exhibit ability to be sensitive to the needs, concerns, and feeling of others. Able to interact effectively with all levels of management. What's In It For You? Elective Benefits: Our programs are tailored to your country to best accommodate your lifestyle. Grow Your Career: Accelerate your path to success (and keep up with the future) with formal programs on leadership and professional development, and many more on-demand courses. Elevate Your Personal Well-Being: Boost your financial, physical, and mental well-being through seminars, events, and our global Life Empowerment Assistance Program. Diversity, Equity & Inclusion: It's not just a phrase to us; valuing every voice is how we succeed. Join us in celebrating our global diversity through inclusive education, meaningful peer-to-peer conversations, and equitable growth and development opportunities. Make the Most of our Global Organization : Network with other new co-workers within your first 30 days through our onboarding program. Connect with Your Community: Participate in internal, peer-led inclusive communities and activities, including business resource groups, local volunteering events, and more environmental and social initiatives. Don't meet every single requirement? Apply anyway. At Tech Data, a TD SYNNEX Company, we're proud to be recognized as a great place to work and a leader in the promotion and practice of diversity, equity and inclusion. If you're excited about working for our company and believe you're a good fit for this role, we encourage you to apply. You may be exactly the person we're looking for!

DESCRIPTION Principal Engineers provide technical leadership at Amazon.com. They help establish technical standards and drive Amazon’s overall technical architecture, engineering practices, and engineering methodologies. They work on our hardest problems, building high quality, architecturally sound systems that are aligned with our business needs. They think globally when building systems, ensuring Amazon.com builds high performing, scalable systems that fit well together. Principal Engineers are pragmatic visionaries who can translate business needs into workable technology solutions. Their expertise is deep and broad. They are hands on, producing both detailed technical work and high-level architectural designs. BASIC QUALIFICATIONS 10+ years of non-internship professional software development experience Knowledge of object-oriented design, data structures, and algorithms PREFERRED QUALIFICATIONS Experience designing and building large-scale systems in a multi-tiered, distributed environment (Service Oriented Architecture) Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner.