111 Omni Channel Jobs - Page 2

About Company - Global leader in omnichannel engagement powering a broad range of messaging channels, tools and solutions for advanced customer engagement. Account Head - Acquisitions is an Individual Contributor who sells the company products to new customers and generates net new business. The role identifies and generates new business opportunities and pursues leads which are provided against a focused target account list. Main Responsibilities: Primary Role requirement is hunting new customers and new geography, from identifying exhaustive contacts and doing aggressive reachout to continuously building pipeline Focuses on lead qualification and closure for successful sale Sells a subset ...

Role Overview: As an expert in one or more Retail domain areas at Infosys consulting, your role involves managing and leading client projects. You will be responsible for analyzing various problems in the Retail domain area, defining vision, strategy, possible solutions, and collaborating with the larger technology organization to drive use case realization. Key Responsibilities: - Lead or be part of engagements to define vision and strategy for various Retail Clients across food, grocery, fashion, home and furnishing, quick service formats, and franchise-run operations. - Work on diverse areas of the Retail value chain including Omni Channel, Store Operations, Supply Chain, Buying, Merchand...

About the Role: We are seeking a strategic and customer-obsessed Head of CRM & Customer Experience to lead the brands customer engagement journey across all touchpoints online and offline. This role will be pivotal in creating a seamless omnichannel experience, ensuring that every customer interaction reflects our brand’s warmth, trust, and luxury. You will drive data-led personalization and experience design that strengthen long-term relationships and enhance lifetime value. Key Responsibilities: 1. CRM Strategy & Execution Develop and lead the overall CRM strategy to drive engagement, retention, and repeat sales across retail and digital channels. Design and execute targeted communication ...

Role: Dynamics 365 CE Developer Location : Bangalore , Pune .Chennai , Hyderabad Experience : 7 - 12 Years Budget : Up to 27 LPA Notice : Immediate to 30 days Job Description : The Dynamics 365 CE Developer will be responsible for designing, developing, implementing, and supporting enterprise-grade applications across Microsoft Dynamics 365 Customer Engagement, Power Platform, and Azure services. The role requires strong hands-on technical expertise in Omnichannel, PCF controls, and integration with cloud-based architectures. Responsibilities: Design, develop, and enhance solutions within Dynamics 365 CE Customer Service , especially Omnichannel features Build PCF (Power Apps Component Frame...

Job Title: Salesforce Developer (Omni Channel) Duration: Full time role Location: Bengaluru (Hybrid) Note: Need strong experience with Omni channel & AWS Connect Note: Need strong experience with Omni channel & AWS Connect Note: Need strong experience with Omni channel & AWS Connect Job Description: Duties: Work on implementing Contact center solution using Salesforce Omnichannel for Case Routing and integrated with AWS Connect for case call routing Skills: Extensive experience and Expertise in Salesforce Omnichannel for Case Routing and integrated with AWS Connect for case call routing Education: B. Tech in Computer Science or equivalent Skills and Experience: Required Skills: REST, TIME MA...

Job Title: Salesforce Developer (Contact center) Duration: Full time role Location: Bengaluru (Hybrid) Note: Need strong experience with Contact center tech, Omni channel & AWS Connect Note: Need strong experience with Contact center tech, Omni channel & AWS Connect Note: Need strong experience with Contact center tech, Omni channel & AWS Connect Job Description: Duties: Work on implementing Contact center solution using Salesforce Omnichannel for Case Routing and integrated with AWS Connect for case call routing Skills: Extensive experience and Expertise in Salesforce Omnichannel for Case Routing and integrated with AWS Connect for case call routing Education: B. Tech in Computer Science or...

We are a technology-led healthcare solutions provider. We are driven by our purpose to enable healthcare organizations to be future-ready. We offer accelerated, global growth opportunities for talent thats bold, industrious, and nimble. With Indegene, you gain a unique career experience that celebrates entrepreneurship and is guided by passion, innovation, collaboration, and empathy. To explore exciting opportunities at the convergence of healthcare and technology, check out www.careers.indegene.com Looking to jump-start your career? We understand how important the first few years of your career are, which create the foundation of your entire professional journey. At Indegene, we promise you...

Job description: 1) Commercial Strategy & Execution:- * Define and implement the go-to-market strategy aligned with global and regional priorities * Establish Versuni as a category expert leader through strong retail partnerships. Shape and steer retail behaviors through authority and vision. * Identify new business opportunities and partnerships to accelerate growth * Drive structural retail transformation by influencing shopper journeys 2) Customer and channel Managements:- * Build and nurture strong relationships with key customers and distributors * Omnichannel Excellence: Deep experience in managing and optimizing across multiple channels (traditional retail, modern trade/TSS , e commer...

Responsible for designing, developing, & deploying scalable Salesforce Service Cloud solutions using OmniStudio & LWC, integrating external systems, supporting existing implementations, collaborating in Agile teams. Required Candidate profile Good Salesforce Service & Experience Cloud Knowledge Implementing Case creation from different channels/Omni-Channel Routing/Case Escalations/SLA Management using entitlements and milestones.

Develop & customise Salesforce solutions using LWC, Apex & Triggers Support release cycles and collaborate with administrators. Handle data migration and integrations with external systems Perform SOQL & SOSL queries & manage data migration activitiy Required Candidate profile * Good Salesforce Service & Experience Cloud Knowledge * Implementing Case creation from different channels/Omni-Channel Routing/Case * Escalations/SLA Management using entitlements and milestones

Greetings from Technogen India Pvt. Ltd. Job Title: Tech Lead DTC Operations Experience: 8+ Years Notice Period: 060 Days Work Location: Hyderabad Work Mode: 4 Days Office | Friday Work From Home Opportunity: Product-Based Global Capability Center (GCC) We are hiring a passionate Tech Lead / Tech Architect to drive technology transformation in Direct-to-Consumer (DTC) and Omni Channel Retail operations for a leading global client. We are looking for someone with solid experience in the Omni Channel Retail industry who understands how digital commerce, order management, warehouse systems, and ERP platforms integrate to deliver seamless customer experiences. For this role, the candidate must h...

Job Title: Salesforce Developer Location: Bangalore Experience: 515 Years Employment Type: Permanent Notice Period: Immediate to 30 Days Only CTC: Up to 30% Hike from Current (B2 Max 20 LPA | B3 2530 LPA) Responsibilities: Own Salesforce product architecture and set the technical direction with product managers and designers • Develop scalable, secure, and high-performance Salesforce applications (Service Cloud, Omni Channel) • Build integrations using REST/SOAP APIs, Bulk API, and Metadata API • Conduct design and code reviews ensuring alignment with best practices • Enhance system scalability, reliability, and data integrity • Implement CI/CD pipelines and deployment using Jenkins • Collab...

As a Salesforce Administrator at Artemis ABA Inc., you will play a crucial role in leveraging the benefits provided by Salesforce CRM to enhance our operational efficiency and service delivery. Your responsibilities will include configuring, implementing, and supporting Salesforce CRM, managing user accounts, profiles, and security settings, creating validation rules and workflows, and training staff on Salesforce products. You will collaborate with a team of IT professionals to ensure the effective utilization of Salesforce tools and capabilities. Key Responsibilities: - Configuration, Implementation, and Support of Salesforce CRM. - Proficiency in Sales Cloud and Service Cloud. - Managing ...

Responsibilities: * Manage WhatsApp API support team * Ensure customer satisfaction through timely resolutions * Collaborate with cross-functional teams on escalations * Implement Omni Channel strategy Provident fund

Job Title: Head of Marketing Omnichannel Growth Location: Pune, Maharashtra Experience: 8 to 15 Years Industry: D2C / Footwear / Fashion / Lifestyle / Consumer Brands About the Company: Join a fast-growing, innovation-led childrens footwear brand based in Pune thats pioneering patented expandable footwear technology shoes that grow with a child’s feet. The brand blends comfort, design, and sustainability to create a new category of intelligent footwear for kids. With a strong D2C presence, rapid offline expansion, and a design-first philosophy, the company is on a mission to redefine how children experience comfort and movement. Position Overview: We’re looking for a dynamic Head of Marketin...

Description: The Senior Business Analyst plays a pivotal role within our Digital Excellence or Omnichannel Engagement team, driving data-informed strategies in the pharmaceutical and life sciences domain. This role requires a strong blend of digital marketing analytics, omnichannel strategy, and advanced analytics expertise to translate data into actionable insights that enhance engagement across HCPs (healthcare professionals), patients, and other key stakeholders. The ideal candidate brings a deep understanding of digital engagement models in pharma, combined with hands-on experience in omnichannel marketingspanning CRM, rep-triggered campaigns, email, social, field force, and digital medi...

Role: Senior Business Analyst Life sciences Budget:18 LPA LOCATION: Bangalore/ Full time Description: The Senior Business Analyst plays a pivotal role within our Digital Excellence or Omnichannel Engagement team, driving data-informed strategies in the PHARMACEUTICAL and LIFE SCIENCES domain. This role requires a strong blend of digital marketing analytics, omnichannel strategy, and advanced analytics expertise to translate data into actionable insights that enhance engagement across HCPs (healthcare professionals), patients, and other key stakeholders. The ideal candidate brings a deep understanding of digital engagement models in pharma, combined with hands-on experience in omnichannel mar...

Role We are looking for skilled BI Developers with strong experience in Power BI along with ThoughtSpot experience , and a background in the Omnichannel and a deep understanding of the pharmaceutical domain . The ideal candidate will be responsible for transforming complex datasets into intuitive and actionable insights that support commercial and marketing analytics in the life sciences sector. Key Responsibilities Design, develop, and maintain Power BI dashboards and reports to visualize key business metrics. Perform data modeling, DAX calculations, and ETL processes to ensure efficient data representation. Collaborate with cross-functional teamsdata engineering, analytics, and business st...

We are Hiring ! Please find the details below: Designation: Salesforce Developer Years of Experience: 5 to 10 years Job Location: Bangalore Responsibilities: ? Own product architecture and collaborate with product managers, designers, and other engineers to set the technical direction and create software that optimizes for business metrics ? Communicate technology and product strategy effectively to both internal and external stakeholders and leadership ? Build industry-leading enterprise systems that are highly available, intuitive, scalable, and secure ? Produce highly reliable and performant code with appropriate monitoring and alerting ? Conduct design and code reviews to ensure scalabil...

Were looking for an experienced Power BI professional , ideally with exposure to the Pharma and Omnichannel (Digital Channel Analytics) domain. Key Skills & Requirements: Strong hands-on experience in Power BI Experience with ThoughtSpot preferred Must have experience in Pharma analytics / Omnichannel analytics

Dear Candidate, Greetings! Enclosed the below JD- Experience: Minimum 5 years in B2B Sales within Fintech / BFSI domain Qualification: Graduate / Post-Graduate in Business, Finance, or Technology MBA / PGDM in Sales, Marketing, or Finance preferred Role Overview: The role involves driving B2B sales of fintech products and digital solutions to banks, NBFCs, and SFBs . The incumbent will be responsible for identifying opportunities, managing key accounts, and achieving revenue targets through strategic partnerships and solution-based selling. Key Responsibilities: 1. Business Development & Client Acquisition Identify and onboard Public & Private Banks, NBFCs, and SFBs as clients for fintech pr...

Job Purpose: The future of digital marketing with Doctors will involve omnichannel engagement of CPs, sophisticated content curation and dissemination. This job entails defining omnichannel marketing pre-requisites including how and what of the content engine, driving central initiatives for CP engagement with this approach, and guiding therapy marketing teams on developing user journeys and ecosystems using this approach. The job will evolve to provide a solution to on-demand, personalized experience to our customers that is best in class and helps maintain and enhance our share of voice with important prescribers. 50% role is envisaged to drive central programs and other 50% to guide / gov...

We are hiring for the role of Salesforce Developer at our Bangalore location. Please find the details below: Position: Salesforce Developer B3 Location: Bangalore Experience: 5 8 Years Employment Type: Full-Time About the Role: As a Salesforce Developer, you will be responsible for building highly intuitive, scalable, and secure enterprise applications. This role requires a passion for technology, customer-centric thinking, and the ability to thrive in a fast-paced environment. Responsibilities: Own product architecture and collaborate with product managers, designers, and engineers. Build enterprise-grade systems with high availability and performance. Write reliable, performant code with m...

Description: The Senior Business Analyst plays a pivotal role within our Digital Excellence or Omnichannel Engagement team, driving data-informed strategies in the pharmaceutical and life sciences domain. This role requires a strong blend of digital marketing analytics, omnichannel strategy, and advanced analytics expertise to translate data into actionable insights that enhance engagement across HCPs (healthcare professionals), patients, and other key stakeholders. The ideal candidate brings a deep understanding of digital engagement models in pharma, combined with hands-on experience in omnichannel marketingspanning CRM, rep-triggered campaigns, email, social, field force, and digital medi...

Salesforce Developer B3 About the Role: As a Salesforce Developer, you will be responsible for building industry-leading, highly intuitive software products that underpin business functions across our client's enterprise applications. Candidates must be passionate about technology, live for amazing customer service, and thrive in a fast-paced environment. Our clients are Fortune 100 technology companies, providing platforms that help connect people around the world. They share a core value of scaling their businesses by putting people first, and our team is dedicated to advancing this mission by focusing on customer needs above all else. About You: Familiar with end-to-end Salesforce develop...