Officer, Specialist, Loan Operations, Account Services

Job Description

Business Function Technology and Operations (T&O) enables and empowers the bank with an efficient, nimble and resilient infrastructure through a strategic focus on productivity, quality & control, technology, people capability and innovation. In Group T&O, we manage the majority of the Banks operational processes and inspire to delight our business partners through our multiple banking delivery channels. Job Purpose Loan Operations responsible for managing several types of corporate loans like working capital loans, term loans etc Key Accountabilities Loan Disbursal & Loan Servicing (Interest reset, Rollover, Restructuring, Advices, Rate Uploads) Regulatory reporting & adherence to guidelines issued by RBI & other authorities. Manage process risks & Management awareness of incidents Ensure systems are geared as per business requirements. Ensures High level of employee engagement UAT for product enhancement & development in Finacle system. Job Duties & responsibilities Ensure timely and accurate delivery of Loan booking and disbursements / Loan accounting and servicing Liaising with Credit teams/Branches/Risk team/Recon team/RM s etc for Smooth operations. Own the Customer Transaction end to end Open to work and perform in dynamic environment and under pressure situations, wherein individual skill combines with teams performance to determine the success of the unit. Understanding & highlighting the risks in the process, and work on process improvements Handling various internal & external audits independently and keeping the unit audit-ready at all points of time. Ensure that the Team and Self KPI s and KRI s are managed and maintained as per the unit s expected standards. Ensuring the transactions are done as per the processes and policies of the bank on Trade Operations Capable of managing project level deliverables and targets Ensuring the GLAO and other reconciliations are performed in timely manner Required Experience Self-motivated with good interpersonal and communication skills. 6-8 years of Work Experience in handling the Loan operations (retail and corporate). Should have handled Projects related to some kind of system implementation/migration. Should have strong analytical & interpersonal skills Handling all types of customer complaints, enquiries Queries. Interacting with beneficiary / beneficiary bank / issuing bank regarding any clarification with respect toloan / securitizationtransactions. Excellent Client / Customer management skills, business orientation. Be capable of ensuring smooth transition without impacting customer deliverables, to manage processes and metrics on a day to day basis, Should possess good MS excel capabilities and have a proven track record in working with such projects. Education / Preferred Qualifications Graduate / Post-Graduate with relevant work experience in working in the Loan Ops Unit. Technical Competencies Excellent hold of MS Excel capabilities Good Computer Skills Overview of systems used in Loan Operations Core Competencies Process Management People Management Leadership Skills Strategizing and Problem solving skills