Office specialist

• Ensure smooth functioning of day-to-day facility operations, including housekeeping, security, cafeteria, mailroom, and front office services.
• Manage preventive and corrective maintenance of infrastructure (HVAC, electrical, plumbing, and fire safety systems).
• Monitor facility SLAs and vendor performance, ensuring compliance with contractual obligations.
• Implement health, safety, and environmental policies in alignment with statutory regulations.
• Maintain accurate facility MIS reports, dashboards, and budget utilization.
• Drive employee satisfaction by addressing facility-related queries and providing timely resolutions.
• Assist in office fit outs, relocations, and space management planning.
• Coordinate with HQ with regards to travel related services for the employees including:
• Provide service to managers and employees
• Ensures that travel needs are met as per the defined guidelines
• Drive continuous improvement of travel service

• Manage and monitor travel operations:
• Review & approve travel requests of employees
• Coordinate with travel agents
• Review and approve invoices
• Taking part in projects
  

Qualifications

• Bachelor’s degree in Facility Management, Business Administration, Engineering, or a related field.
• 2-4 years of experience in facility/administration management.
• Proficiency in MS Office
• Excellent communication, interpersonal and problem-solving abilities.
• Negotiation and vendor management skills.
  

Key Competencies

• Customer service orientation
• Attention to detail and organizational skills
• Proactive and result-driven approach
• Fast learner with strong coordination and teamwork skills
• Ability to work in a fast-paced, high-pressured environment and manage multiple priorities
• The position requires flexible hours and off-hours availability