Office Administrator & Academic Counselor (Telecalling / Telesales)

Job Description

Office Administrator & Academic Counselor (Telecalling / Telesales) Location: Kondotty, Kerala Employment Type: Full-time, On-site Salary Range: ₹15,000 – ₹20,000 per month Working Hours: 9:30 AM to 5:00 PM ABOUT THE JOB: We are looking for an Office Administrator & Academic Counselor to join our team in Kondotty, Kerala. This job includes front office work, student counseling through phone calls, and office management. You will be the main contact person for visitors and help get new student admissions through effective phone calling. WHAT YOU WILL DO: • Welcome visitors and handle phone calls professionally • Make outbound calls to potential students and explain our courses • Follow up with interested students to get admissions • Keep records of all calls and student information • Manage office files and documents • Coordinate with different departments • Handle daily office operations • Do data entry and make reports • Provide excellent customer service to all visitors and callers • Meet monthly admission targets WHAT WE NEED: Experience: • At least 2 years of experience in office work, phone calling, or reception • Experience in education field is preferred Language Skills: • Must speak Malayalam fluently • Good English speaking and writing skills • Able to explain things clearly to different people Computer Skills: • Good knowledge of MS Office (Word, Excel, PowerPoint) • Know how to use Google Sheets, Google Docs, and all Google tools • Basic CRM and email skills • Strong Excel skills required Personal Skills: • Excellent communication and phone skills • Leadership and teamwork abilities • Goal-oriented and target-focused • Good organization and time management • Professional attitude and customer service mindset • Ability to handle multiple tasks WHAT WE OFFER: Salary & Benefits: • Fixed monthly salary of ₹15,000 to ₹20,000 (based on experience and performance) • Mobile phone bill reimbursement • SIM card and internet allowance • Performance bonuses for good work Work Environment: • Friendly and supportive office culture • Training and skill development opportunities • Team recognition programs WORK LOCATION: This job is only at our office in Kondotty, Kerala. You cannot work from home. You must come to the office every day. We provide equal opportunities to all employees regardless of background. HOW TO APPLY: If you are interested in this position, please fill out this form: https://forms.gle/PKK2yhata8xynreo8 Job Types: Full-time, Permanent Pay: ₹15,000.00 - ₹20,000.00 per month Benefits: Cell phone reimbursement Flexible schedule Internet reimbursement Schedule: Day shift Supplemental Pay: Commission pay Ability to commute/relocate: Kondotti, Kerala: Reliably commute or planning to relocate before starting work (Required) Education: Secondary(10th Pass) (Preferred) Experience: Academic counseling: 2 years (Required) Language: English (Preferred) Location: Kondotti, Kerala (Required) Work Location: In person