Ocean Export Manager

As the Manager - Ocean Exports / Sea Exports for an MNC Freight forwarder in Mumbai, you will be responsible for leading and overseeing the entire ocean export operations cycle, including FCL & LCL shipments. Your role will involve ensuring smooth coordination for bookings, container planning, scheduling, and documentation. Monitoring shipment tracking, pre-alerts, SI filing, HBL/MBL issuance, and related regulatory filings will be crucial in maintaining operational efficiency. Your responsibilities will also include supervising the timely and accurate generation and filing of export documentation, ensuring compliance with export regulations, customer requirements, and internal SOPs. Staying updated with changing DGFT, customs, and international trade norms impacting ocean exports will be essential to ensure operational adherence. As the primary point of contact for key clients related to ocean export shipments, you will be expected to provide regular updates, address escalations, and drive customer satisfaction. Collaboration with internal teams such as Sales, Customer Service, and Accounts will be necessary to ensure seamless coordination and execution. Leading a team of export operations executives will be part of your role, where you will manage performance, training, and development. Allocating responsibilities, monitoring productivity, and fostering a high-performing, customer-centric team culture will be key to achieving operational excellence. In terms of vendor and cost control, you will coordinate with shipping lines and service providers to ensure timely and cost-effective operations. Optimizing operational costs, controlling unnecessary expenses, and supporting rate negotiations and vendor evaluation will be instrumental in driving efficiency and profitability. To excel in this role, you should possess strong knowledge of ocean export processes and documentation, familiarity with export compliance, customs procedures, and international shipping practices. Working experience with freight forwarding ERP/software, excellent communication, coordination, and team management abilities, along with a problem-solving mindset, will be essential for success in this position. If you have a background in Freight Forwarding, Logistics, Shipping Line, or CHA, and 7+ years of experience in Ocean Export Operations Freight Forwarding/Logistics, we encourage you to apply. Immediate joinees are preferred, and a graduate degree is required (Any additional diploma/degree in Logistics/Supply Chain will be an advantage). The remuneration for this role is competitive, with the company offering 8-9 LPA (CTC shall not be a constraint for the right candidate). About the Company: A global freight forwarding and logistics company with over 270 offices in more than 60 countries, the company offers customized supply chain solutions through its ocean, air, and land services. With a legacy of over 100 years, the company maintains a strong focus on reliability, customer service, and global reach.,