Observability Engineer

Job Description

Observability Engineer: Define and implement new monitoring definitions following best practices. Focus on Infrastructure monitoring (mandatory); Application stack monitoring is a plus. Tune monitoring definitions to reduce operational noise. Experience working with SolarWinds and ServiceNow ITOM AIOPs. ITOM AIOPs Event Management: Tune monitoring policies and event rules. Optimize Operational Intelligence configurations. Optimize architecture and usage of Midservers for monitoring. Configure Health Log Analytics; recommend appropriate logging sources to enhance monitoring and detect change-related alerts. Configure Agent Client Collector (ACC) monitoring, aiming to replace SolarWinds for server monitoring. Develop and configure Service and Configuration Item (CI) binding rules for monitoring. Develop automated alert response mechanisms: Fully automated responses for automatic alert resolution. Playbook actions in ServiceNow triggered manually by agents. Automation can be implemented via scripts, ServiceNow OOTB/custom responses, or Swimlane workflows. Duration: 3-6 months contract followed by C2H (Contract to Hire) Note: Candidates unwilling to convert after 3-6 months will not be considered Shift Timings: 5 PM 2 AM IST