Observability Engineer

Your Primary Responsibilities:

• Design and implement observability solutions across distributed systems using Grafana, Splunk ITSI, and Dynatrace.
• Develop and maintain custom dashboards and visualizations tailored to business and operational needs.
• Integrate observability tools with various data sources (e.g., Prometheus, CloudWatch, Service Now, Snowflake).
• Collaborate with application and infrastructure teams to define SLIs/SLOs and improve system reliability.
• Troubleshoot and resolve issues related to monitoring gaps, alert noise, and data ingestion.
• Participate in tool rationalization efforts and contribute to proof-of-concept initiatives for new observability capabilities.
• Support automation initiatives including agent provisioning and configuration across Linux and Windows environments.
• Contribute to the development of self-healing and anomaly detection frameworks using Splunk ITSI and Dynatrace AI capabilities.

Qualifications:

• Minimum of 05+ years of related experience
• Bachelor's degree preferred or equivalent experience

Talents Needed for Success:

• 5+ years of experience in observability, monitoring, or site reliability engineering.
• Hands-on experience with Grafana, Splunk (including ITSI), and Dynatrace.
• Strong understanding of telemetry data types and observability architecture.
• Experience with scripting (Python, Bash, PowerShell) and automation tools.
• Familiarity with cloud platforms (AWS and Azure) and containerized environments (Kubernetes).
• Excellent problem-solving skills and ability to work in a fast-paced, collaborative environment.
• Strong communication skills.
• Working knowledge in Open Telemetry.

Preferred Qualifications:

• Experience with integrating observability tools into CI/CD pipelines.
• Knowledge of ITSM tools like ServiceNow and incident response platforms like PagerDuty.
• Exposure to AIOps, anomaly detection, and predictive analytics use cases.