Nursing Assistant

Job Description: Nursing assistant

Position Title: Nursing assistant
Department: OPD / Patient Services
Reporting To: NS
Employment Type: Full-Time
Location: Malar Hospital, Hosur

Job Purpose:

To act as a liaison between patients and the hospital, ensuring smooth communication, efficient services, and overall patient satisfaction throughout their stay or visit.

Key Responsibilities:

• Greet and assist patients and their families in a courteous and professional manner
• Coordinate patient admissions, discharges, and transfers as per protocol
• Guide patients through procedures, billing, diagnostics, and consultation flow
• Act as a single point of contact for patients regarding treatment updates, scheduling, and follow-ups
• Coordinate between departments (doctor’s consultation, nursing, diagnostics, pharmacy, billing, etc.) for timely service
• Handle patient complaints, feedback, and grievances professionally and escalate when necessary
• Maintain accurate patient records, files, and necessary documentation
• Assist in explaining hospital policies, services, and costs to patients and caregivers
• Ensure VIP and international patient protocols are followed (if applicable)
• Maintain confidentiality of patient data and uphold hospital ethics at all times

Qualifications & Skills:

• Any graduate degree (Healthcare or Administration background preferred)
• Minimum 1-2 years of experience in hospital or healthcare service coordination
• Excellent communication (English, Tamil – preferred) and interpersonal skills
• Strong multitasking and problem-solving abilities
• Good computer knowledge (MS Office, Hospital ERP preferred)
• Patient-centric and empathetic approach

How to Apply

Send your resume to hr@malarhospitals.com

Job Types: Full-time, Permanent

Pay: ₹8,086.00 - ₹12,000.00 per month

Benefits:

• Health insurance
• Provident Fund