NOC Monitoring Engineer L1

Experience:- 1 + years

Location- Vadodara, Gujarat.

Timings- 6 Days Working & Rotation Shift of 24/7 support.

Key Responsibilities:

 Monitor Windows and Linux servers using enterprise-monitoring tools (e.g., Zabbix, Nagios, Solar Winds, etc.).

 Proactively identify and respond to service disruptions and performance issues.

 Track and report the health status of critical infrastructure components, including servers, storage, and network systems.

 Perform basic troubleshooting and service restarts for Apache, Tomcat, and Java applications.

 Execute health checks, log analysis, and event correlation to detect early signs of potential incidents.

 Escalate issues to respective L2/L3 teams based on severity and impact.

 Maintain and update monitoring configurations, alerting thresholds, and dashboards.

 Document incidents, solutions, and monitoring run books.

 Participate in an on-call rotation to provide 24/7 monitoring support for business-critical systems.

 Assist in capacity planning and proactive improvements to system performance and resilience.

Required Skills and Qualifications:

 Strong technical knowledge of Windows Server and Linux (RHEL/CentOS/Ubuntu) environments.

 Ability to understand and restart system services and daemons.

 Basic understanding of system logs, process management, and troubleshooting commands.

 Experience with one or more infrastructure monitoring tools (e.g., Zabbix, Nagios, Prometheus)

Good understanding of networking basics (IP, DNS, latency, firewall basics).

 Knowledge of scripting (Bash/PowerShell) is a plus.

 Strong problem-solving skills and a proactive attitude.