Nexthink Architect

Gigaops Global Solutions

10 - 15 years

13 - 18 Lacs

Pune

Posted:2 weeks ago| Platform:

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Skills Required

Solution architecture Automation Problem management Incident management SCCM Information technology Monitoring Analytics Python

Work Mode

Work from Office

Job Type

Full Time

Job Description

Role Overview:

We are seeking a highly experienced

Nexthink Architect

to join our team in Bangalore. The ideal candidate will play a pivotal role in designing, implementing, and optimizing Nexthink solutions to enhance digital employee experience (DEX). You will collaborate with cross-functional teams to drive strategic initiatives and provide technical leadership for Nexthink deployments.

Key Responsibilities:

Solution Architecture & Design:

Design end-to-end Nexthink solutions aligned with business objectives and technical requirements.
Develop scalable and efficient architectures for monitoring, analytics, and remediation.

Implementation & Configuration:

Lead the implementation and configuration of Nexthink across enterprise environments.
Customize Nexthink dashboards, scorecards, and reports to provide actionable insights.

Performance Optimization:

Analyze and optimize digital employee experience using Nexthink s analytics and insights.
Identify bottlenecks and recommend improvements to enhance system performance.

Collaboration & Leadership:

Work closely with IT teams, business stakeholders, and vendors to ensure seamless integration of Nexthink with existing systems.
Provide technical guidance and mentorship to junior team members.

Incident & Problem Management:

Utilize Nexthink to diagnose, resolve, and prevent issues affecting end-user experience.
Establish best practices for proactive incident management and root cause analysis.

Compliance & Security:

Ensure Nexthink implementations comply with organizational policies and regulatory standards.
Develop and enforce security protocols to safeguard data integrity.

Qualifications & Skills:

Educational Background:
Bachelor s or Master s degree in Computer Science, Information Technology, or related fields.
Experience:
10-15 years of experience in IT infrastructure, systems management, or end-user experience roles.
At least 5 years of hands-on experience with Nexthink solutions.
Technical Skills:
Deep understanding of Nexthink s architecture, modules, and functionalities.
Expertise in scripting languages (PowerShell, Python) for automation and customization.
Strong knowledge of ITIL processes, digital workplace solutions, and end-user computing (EUC).
Familiarity with integrations of Nexthink with tools like ServiceNow, SCCM, or other ITSM platforms.
Soft Skills:
Excellent problem-solving and analytical skills.
Strong communication and interpersonal abilities to interact with technical and non-technical stakeholders.
Leadership skills to manage teams and drive strategic projects.

Preferred Skills:

Nexthink certifications (e.g., Nexthink Advanced, Nexthink Architect) are highly desirable.
Experience in enterprise-level digital experience management.
Knowledge of cloud environments and modern workplace technologies.

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