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3.0 - 6.0 years
8 - 9 Lacs
pune
Work from Office
Apex Fund Services LLP is looking for Global Service Desk Analyst to join our dynamic team and embark on a rewarding career journey A Service Desk Analyst is a customer service professional responsible for providing technical support and assistance to end-users The job responsibilities of a Service Desk Analyst may include:1 Answering phone calls, emails, and chats from end-users, and logging technical issues and service requests in a helpdesk system Providing technical support and troubleshooting assistance to end-users, resolving issues or escalating to higher-level support personnel as needed Performing remote diagnostic tests and providing guidance on how to fix common technical problems...
Posted 3 weeks ago
2.0 - 7.0 years
1 - 5 Lacs
bengaluru
Work from Office
Project Role : Application Tech Support Practitioner Project Role Description : Act as the ongoing interface between the client and the system or application. Dedicated to quality, using exceptional communication skills to keep our world class systems running. Can accurately define a client issue and can interpret and design a resolution based on deep product knowledge. Must have skills : Service Desk Management, Service Desk Voice Support Good to have skills : NAMinimum 2 year(s) of experience is required Educational Qualification : 15 years full time education Summary :As an Application Tech Support Practitioner, you will act as the ongoing interface between the client and the system or ap...
Posted 3 weeks ago
3.0 - 8.0 years
1 - 5 Lacs
bengaluru
Work from Office
Project Role : Application Tech Support Practitioner Project Role Description : Act as the ongoing interface between the client and the system or application. Dedicated to quality, using exceptional communication skills to keep our world class systems running. Can accurately define a client issue and can interpret and design a resolution based on deep product knowledge. Must have skills : Service Desk Management Good to have skills : NAMinimum 3 year(s) of experience is required Educational Qualification : 15 years full time education Summary :As an Application Tech Support Practitioner, you will act as the ongoing interface between the client and the system or application. Dedicated to qual...
Posted 3 weeks ago
2.0 - 7.0 years
1 - 5 Lacs
bengaluru
Work from Office
Project Role : Application Tech Support Practitioner Project Role Description : Act as the ongoing interface between the client and the system or application. Dedicated to quality, using exceptional communication skills to keep our world class systems running. Can accurately define a client issue and can interpret and design a resolution based on deep product knowledge. Must have skills : Service Desk Management, Service Desk Voice Support Good to have skills : NAMinimum 2 year(s) of experience is required Educational Qualification : 15 years full time education Summary :As an Application Tech Support Practitioner, you will act as the ongoing interface between the client and the system or ap...
Posted 3 weeks ago
3.0 - 6.0 years
2 - 5 Lacs
hyderabad, hyderabad gachibowli
Work from Office
We are looking for a skilled F&B Host to join our team, with 3-6 years of experience in the hospitality industry. The ideal candidate will have a strong background in food and beverage service. Roles and Responsibility Manage and coordinate food and beverage services to ensure high-quality standards. Supervise and train staff members to provide excellent customer service. Maintain inventory and order supplies as needed. Ensure compliance with health and safety regulations. Coordinate with other departments to ensure seamless service delivery. Monitor and control costs to optimize profitability. Job Requirements Proven experience in food and beverage service, preferably in a similar role. Str...
Posted 3 weeks ago
8.0 - 13.0 years
1 - 5 Lacs
hyderabad
Work from Office
What you will do In this vital role you will serve as the Product and Process Owner for Self-Service Automation solutions, including the Global Service Desk Virtual Agent (Chatbot). This senior-level individual contributor will be responsible for the design, delivery, and optimization of thoughtful self-service solutions that improve the user experience, reduce manual support, and streamline service delivery. This role works closely with Global Service Desk leadership, regional support teams, and the ServiceNow platform team to identify automation opportunities, build scalable conversational workflows, and continuously enhance the self-service capabilities of Amgens virtual agent. The indivi...
Posted 3 weeks ago
3.0 - 8.0 years
1 - 5 Lacs
pune
Work from Office
Project Role : Application Tech Support Practitioner Project Role Description : Act as the ongoing interface between the client and the system or application. Dedicated to quality, using exceptional communication skills to keep our world class systems running. Can accurately define a client issue and can interpret and design a resolution based on deep product knowledge. Must have skills : Service Desk Management, Service Desk Voice Support Good to have skills : NAMinimum 3 year(s) of experience is required Educational Qualification : 15 years full time education Summary :As an Application Tech Support Practitioner, you will serve as the vital link between clients and our systems or applicati...
Posted 1 month ago
1.0 - 3.0 years
1 - 5 Lacs
bengaluru
Work from Office
Project Role : Application Tech Support Practitioner Project Role Description : Act as the ongoing interface between the client and the system or application. Dedicated to quality, using exceptional communication skills to keep our world class systems running. Can accurately define a client issue and can interpret and design a resolution based on deep product knowledge. Must have skills : Service Desk Management Good to have skills : Service Desk Voice SupportMinimum 15 year(s) of experience is required Educational Qualification : 15 years full time education Summary :As an Application Tech Support Practitioner, you will serve as the vital link between clients and our systems or applications...
Posted 1 month ago
2.0 - 7.0 years
1 - 5 Lacs
gurugram
Work from Office
About The Role Project Role : Application Tech Support Practitioner Project Role Description : Act as the ongoing interface between the client and the system or application. Dedicated to quality, using exceptional communication skills to keep our world class systems running. Can accurately define a client issue and can interpret and design a resolution based on deep product knowledge. Must have skills : Service Desk Management Good to have skills : NAMinimum 2 year(s) of experience is required Educational Qualification : 15 years full time education Summary :As an Application Tech Support Practitioner, you will act as the ongoing interface between the client and the system or application. De...
Posted 1 month ago
0.0 - 2.0 years
1 - 2 Lacs
ahmedabad
Work from Office
We are looking for a skilled Implementation Engineer - Lead with 4 to 9 years of experience to join our team at CIAR Software Solutions, located in [location to be specified]. The ideal candidate will have a strong background in IT Services & Consulting and excellent leadership skills. Roles and Responsibility Lead the implementation team to ensure successful project delivery. Collaborate with cross-functional teams to identify and prioritize project requirements. Develop and maintain detailed project plans and timelines. Provide technical guidance and support to junior engineers. Ensure compliance with industry standards and best practices. Identify and mitigate potential risks and issues. ...
Posted 1 month ago
1.0 - 4.0 years
2 - 6 Lacs
pune, chennai
Work from Office
Project Role Description: Provide first-level support to end users by understanding and documenting issues, adhering to process and quality standards, and delivering excellent customer service. Key Responsibilities: Handle calls, chats, and emails from end users, providing L1 support and resolution. Create and manage Service Requests or Incidents based on issue type. Escalate priority incidents to SMEs and ensure timely updates and resolution. Maintain accurate and up-to-date incident records throughout the lifecycle. Ensure incidents resolved at the Service Desk are marked as First Time Fix . Close completed Incidents/Changes/Requests with proper documentation. Track knowledge base usage an...
Posted 1 month ago
2.0 - 4.0 years
1 - 4 Lacs
bengaluru
Work from Office
Responding to client support queries. Providing support in person, over the phone, or viaremote access. Diagnosing issues with computer software, peripherals,and hardware. Running software diagnostic tools and physicallyinspecting hardware systems. Talking to clients through basic problem-solvingprocesses. Providing basic computer training. Installing and upgrading hardware and softwaresystems. Writing training manuals. Following up with clients. Completing support tickets.
Posted 1 month ago
3.0 - 7.0 years
0 Lacs
aligarh, uttar pradesh
On-site
Role Overview: As a Deputy Chief Sub Editor at Dainik Jagran located in Aligarh, you will play a crucial role in overseeing the editorial content of the newspaper. Your responsibilities will include managing the sub-editing team, ensuring the accuracy and quality of news articles, and coordinating effectively with reporters and other editorial staff. Additionally, you will edit articles for clarity, grammar, and style, while ensuring that deadlines are met consistently. Key Responsibilities: - Oversee the editorial content of the newspaper - Manage the sub-editing team - Ensure accuracy and quality of news articles - Coordinate with reporters and other editorial staff - Edit articles for cla...
Posted 1 month ago
1.0 - 6.0 years
2 - 6 Lacs
chennai
Work from Office
Project Role : Service Desk Agent Project Role Description : Understand and capture customers issues, document it, adhere to Process and quality standards with good customer handling skills. FRF Level : FJ08 Work Experience : 1 year to 2 years Work location : Pune Must Have Skills : Customer Handling Skills & Good communication skills (Fluency in English is a must) , Experience and Knowledge on MAC Systems, operating issues Good To Have Skills : ITIL Knowledge Professional Attributes: Excellent verbal and written communication skills with email etiquette - Good problem solving and analytical skills - Excellent customer service skills Job Requirements : Preferred Technical and Professional Ex...
Posted 1 month ago
1.0 - 4.0 years
1 - 4 Lacs
hyderabad
Work from Office
Your Role Configure and manage UAT test plans, cases, and workflows in Azure DevOps. Generate dashboards and reports for UAT progress and defects. Ensure traceability and compliance in test lifecycle management. Collaborate with stakeholders for tool readiness and smooth UAT execution. Identify process improvements and support testers on Azure DevOps usage. Your Profile 49 years of experience configuring and managing UAT test plans, suites, and cases in Azure DevOps for enterprise applications. Skilled in ensuring traceability between requirements, test cases, and defects, and maintaining version control of test artifacts. Generates dashboards and reports to provide real-time visibility into...
Posted 1 month ago
0.0 - 2.0 years
2 - 5 Lacs
jaipur
Work from Office
We are looking for a highly skilled and experienced Front Office Host to join our team at Alila Fort Bishangarh Jaipur. The ideal candidate should have 0-2 years of experience in the hospitality industry. Roles and Responsibility Manage front office operations, including reception, concierge, and bell captain duties. Provide excellent customer service to guests and ensure their comfort and satisfaction. Coordinate with other departments to ensure seamless guest experiences. Maintain high standards of cleanliness and hygiene in the front office area. Handle guest complaints and resolve issues professionally and courteously. Ensure efficient check-in and check-out processes for guests. Job Req...
Posted 1 month ago
1.0 - 6.0 years
2 - 6 Lacs
chennai
Work from Office
Project Role : Service Desk Agent Project Role Description: Understand and capture customers issues, document it, adhere to Process and quality standards with good customer handling skills. FRF Level : FJ08 Must Have Skills : Customer Handling Skills & Good communication skills (Fluency in English is a must) , Experience and Knowledge on MAC Systems, operating issues Good To Have Skills : ITIL Knowledge Professional Attributes: Excellent verbal and written communication skills with email etiquette - Good problem solving and analytical skills - Excellent customer service skills Job Requirements : Preferred Technical and Professional Expertise Exceptional verbal and communication skills Unpara...
Posted 1 month ago
1.0 - 6.0 years
2 - 6 Lacs
pune
Work from Office
Project Role Description : Understand and capture customers issues, document it, adhere to Process and quality standards with good customer handling skills. FRF Level : FJ08 Work Experience : 1 year to 2 years Must Have Skills : Customer Handling Skills & Good communication skills (Fluency in English is a must) , Experience and Knowledge on MAC Systems, operating issues Good To Have Skills : ITIL Knowledge Professional Attributes: Excellent verbal and written communication skills with email etiquette - Good problem solving and analytical skills - Excellent customer service skills Job Requirements : Preferred Technical and Professional Expertise Exceptional verbal and communication skills Unp...
Posted 1 month ago
1.0 - 3.0 years
1 - 5 Lacs
pune
Work from Office
About The Role Project Role : Application Tech Support Practitioner Project Role Description : Act as the ongoing interface between the client and the system or application. Dedicated to quality, using exceptional communication skills to keep our world class systems running. Can accurately define a client issue and can interpret and design a resolution based on deep product knowledge. Must have skills : Service Desk Management Good to have skills : NA Minimum 2 year(s) of experience is required Educational Qualification : 15 years full time education Summary :As an Application Tech Support Practitioner, you will serve as the vital link between clients and the systems or applications they uti...
Posted 1 month ago
1.0 - 3.0 years
1 - 5 Lacs
gurugram
Work from Office
About The Role Project Role : Application Tech Support Practitioner Project Role Description : Act as the ongoing interface between the client and the system or application. Dedicated to quality, using exceptional communication skills to keep our world class systems running. Can accurately define a client issue and can interpret and design a resolution based on deep product knowledge. Must have skills : Service Desk Management, Spanish Language Good to have skills : NA Minimum 2 year(s) of experience is required Educational Qualification : 15 years full time education Summary :As an Application Tech Support Practitioner, you will serve as the vital link between clients and our systems or app...
Posted 1 month ago
3.0 - 8.0 years
1 - 5 Lacs
gurugram
Work from Office
About The Role Project Role : Application Tech Support Practitioner Project Role Description : Act as the ongoing interface between the client and the system or application. Dedicated to quality, using exceptional communication skills to keep our world class systems running. Can accurately define a client issue and can interpret and design a resolution based on deep product knowledge. Must have skills : Service Desk Management Good to have skills : NA Minimum 3 year(s) of experience is required Educational Qualification : 15 years full time education Summary :As an Application Tech Support Practitioner, you will act as the ongoing interface between the client and the system or application. D...
Posted 1 month ago
1.0 - 3.0 years
1 - 5 Lacs
bengaluru
Work from Office
About The Role Project Role : Application Tech Support Practitioner Project Role Description : Act as the ongoing interface between the client and the system or application. Dedicated to quality, using exceptional communication skills to keep our world class systems running. Can accurately define a client issue and can interpret and design a resolution based on deep product knowledge. Must have skills : Service Desk Management Good to have skills : Hotel and Lodging Minimum 2 year(s) of experience is required Educational Qualification : 15 years full time education Summary :As an Application Tech Support Practitioner, you will serve as the vital link between clients and our systems or applic...
Posted 1 month ago
2.0 - 7.0 years
1 - 5 Lacs
bengaluru
Work from Office
About The Role Project Role : Application Tech Support Practitioner Project Role Description : Act as the ongoing interface between the client and the system or application. Dedicated to quality, using exceptional communication skills to keep our world class systems running. Can accurately define a client issue and can interpret and design a resolution based on deep product knowledge. Must have skills : Service Desk Management, Service Desk Voice Support Good to have skills : NA Minimum 2 year(s) of experience is required Educational Qualification : 15 years full time education Summary :As an Application Tech Support Practitioner, you will act as the ongoing interface between the client and ...
Posted 1 month ago
2.0 - 7.0 years
1 - 5 Lacs
bengaluru
Work from Office
About The Role Project Role : Application Tech Support Practitioner Project Role Description : Act as the ongoing interface between the client and the system or application. Dedicated to quality, using exceptional communication skills to keep our world class systems running. Can accurately define a client issue and can interpret and design a resolution based on deep product knowledge. Must have skills : Service Desk Management, Service Desk Voice Support Good to have skills : NA Minimum 2 year(s) of experience is required Educational Qualification : 15 years full time education Summary :As an Application Tech Support Practitioner, you will act as the ongoing interface between the client and ...
Posted 1 month ago
2.0 - 7.0 years
1 - 5 Lacs
gurugram
Work from Office
About The Role Project Role : Application Tech Support Practitioner Project Role Description : Act as the ongoing interface between the client and the system or application. Dedicated to quality, using exceptional communication skills to keep our world class systems running. Can accurately define a client issue and can interpret and design a resolution based on deep product knowledge. Must have skills : Service Desk Management Good to have skills : Service Desk Voice Support Minimum 2 year(s) of experience is required Educational Qualification : 15 years full time education Summary :As an Application Tech Support Practitioner, you will act as the ongoing interface between the client and the ...
Posted 1 month ago
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