Vodafone Idea Limited is an Aditya Birla Group and Vodafone Group partnership. It is India’s leading telecom service provider. The Company provides pan India Voice and Data services across 2G, 3G and 4G platform. With the large spectrum portfolio to support the growing demand for data and voice, the company is committed to deliver delightful customer experiences and contribute towards creating a truly ‘Digital India’ by enabling millions of citizens to connect and build a better tomorrow. The Company is developing infrastructure to introduce newer and smarter technologies, making both retail and enterprise customers future ready with innovative offerings, conveniently accessible through an ecosystem of digital channels as well as extensive on-ground presence. The Company is listed on National Stock Exchange (NSE) and Bombay Stock Exchange (BSE) in India. We're proud to be an equal opportunity employer. At VIL, we know that diversity makes us stronger. We are committed to a collaborative, inclusive environment that encourages authenticity and fosters a sense of belonging. We strive for everyone to feel valued, connected and empowered to reach their potential and contribute their best. VIL's goal is to build and maintain a workforce that is diverse in experience and background but uniform in reflecting our Values of Passion, Boldness, Trust, Speed and Digital. Consequently, our recruiting efforts are directed towards attracting and retaining best and brightest talents. Our endeavour is to be First Choice for prospective employees. VIL ensures equal employment opportunity without discrimination or harassment based on race, colour, religion, creed, age, sex, sex stereotype, gender, gender identity or expression, sexual orientation, national origin, citizenship, disability, marital and civil partnership/union status, pregnancy, veteran or military service status, genetic information, or any other characteristic protected by law. VIL is an equal opportunity employer committed to diversifying its workforce. Role Recruiter Job Level/ Designation Manager- M1 Function / Department HR Recruitment Location Pune Job Purpose Partner with Circle BU HR/hiring managers to align qualified candidates with appropriate positions and work with them through VIL's hiring process. Key Result Areas/Accountabilities Meets staffing objectives within desired SLA Develops an in-depth understanding of the company's resourcing needs, external demographics and industry candidate markets globally to advise and guide internal customers and adapt and agile sourcing methods to assist in targeting the best talent. Identifies and networks with key talent pools to actively headhunt passive candidates and generate pipeline for current and future roles, ensuring suitable tracking methods used to oversee future potential hires. Reviews sourcing methods used and continue to adapt sourcing strategy to suit the needs of the role and identify new methods to use. Ensures the candidate submissions are aligned to the quality standards set in Collects all market intelligence relating to competitor activities (sourcing activities, proposition to candidates, hiring ramps or down turns, redeployment etc.). Builds talent-pool of candidates. Delivers market intelligence/specific mapping projects for the business Works closely with hiring managers, understands the business requirement and clearly communicates all aspects of the offer including salary, benefits, bonuses, relocating, Immigration, etc to the candidate Schedules timely interviews with the business panels and ensure timely candidate feedbacks Administering appropriate company assessments Maintaining relationships with both internal and external clients to ensure staffing goals are achieved Follows up with offered candidate on compliance w.r.t system & processes. Maintains end to end database & extracts the required reports as per the requirements Data Analytics to ensure faster TAT and Quality Updates and maintains the Applicant Tracking System with candidate profiles, building on the talent bank of suitable candidates. Initiate Reference Checks and Medical Check ups through the Partners Initiates background Verification checks with agencies and ensure BGV is completed as per the packages Serving as a liaison with area employment agencies, colleges, and industry associations Serving as a Liason with multiple teams like Ask HR, ITICs, HR BPs and HSW team at Onboarding To be aligned and participate in Organization initiatives eg diversity Adds value to the business area through awareness and understanding of skills, trends and market knowledge of the business. Core Competencies, Knowledge, Experience 4-6 yr experience in Technical and Functional hiring Have handled both scale and niche and have worked in tight timelines. Strong Analytical skills (Excel , visualization tools preferred Must Have Technical / Professional Qualifications Edu Qualification - MBA / PGDM Vodafone Idea Limited (formerly Idea Cellular Limited) An Aditya Birla Group & Vodafone partnership Show more Show less

Rockwell Automation is a global technology leader focused on helping the world’s manufacturers be more productive, sustainable, and agile. With more than 28,000 employees who make the world better every day, we know we have something special. Behind our customers - amazing companies that help feed the world, provide life-saving medicine on a global scale, and focus on clean water and green mobility - our people are energized problem solvers that take pride in how the work we do changes the world for the better. We welcome all makers, forward thinkers, and problem solvers who are looking for a place to do their best work. And if that’s you we would love to have you join us! Summary Job Description We are looking for a strategic and "Manager – Digital & Cyber, you will lead the strategy and development of secure, scalable, and thoughtful digital solutions, empowering clients to modernize operations, reduce risk, and unlock the full value of Industry 4.0. You will combine technical expertise, consulting experience, and strategic vision to shape how Rockwell helps customers achieve their digital manufacturing goals securely and sustainably. You will report to the Cyber, Digital & MOM (CDM) Leader, India and will be based in Mumbai/Chennai/Pune/Hyderabad/Bangalore/Noida, India. Your Responsibilities Develop the strategy for cybersecurity and digital services, aligned with Rockwell's digital vision. Consult with important manufacturing clients on digital transformation journeys, covering areas such as data strategy, edge/cloud enablement, digital twin development, analytics, and workforce empowerment. Lead business planning, and portfolio investment strategy. Increase revenue, market reach, and customer success across industries. Lead the development and evolution of industrial cybersecurity offerings, including network protection, secure OT architecture, threat detection, and lifecycle management. Shape Rockwell's digital services go-to-market, including consulting, data analytics, digital twin, and remote monitoring solutions. Build value propositions that align digital technologies with customer operations and outcomes. Support strategic account planning and executive customer engagement for digital improvement plans. Collaborate with Engineering, Sales, IT, Product Management, and Services to operationalize solutions. Build strategic alliances with Partners, Service providers, cybersecurity vendors, and integrators to expand solution impact. Lead forecasting, budgeting, and performance reviews for the MOM business vertical. Conduct competitor analysis, ensuring Rockwell Automation remains a market leader. The Essentials - You Will Have Bachelor's in Engineering, Computer Science, Business, or related field. 15 Years experience in industrial automation with at least 10+ years of experience in digital consulting, or smart manufacturing leadership. Expertise delivering digital transformation consulting engagements in manufacturing. Familiarity with ICS/SCADA/PLC environments, cloud connectivity, and industrial cybersecurity. Experience influencing executive partners and managing teams. Experience leading digital programs, teams, and customer engagements. With experience executive influence and client development. Collaborative, able to manage matrix reporting teams and multiple partners. The Preferred - You Might Also Have MBA or postgraduate education with a focus in Digital transformation, Industrial Strategy, or Operations Excellence. Experience with OT/IT convergence, secure manufacturing networks Expertise contributions such as industry publications, conference speaking engagements, or innovation awards. Exposure to business model transformation, smart supply chain solutions, and AI-driven optimization. Global consulting background with successful transformation projects in Life Sciences, Automotive, F&B, or Electronics sectors. What We Offer Our benefits package includes … Comprehensive mindfulness programmes with a premium membership to Calm Volunteer Paid Time off available after 6 months of employment for eligible employees. Company volunteer and donation matching programme – Your volunteer hours or personal cash donations to an eligible charity can be matched with a charitable donation. Employee Assistance Program Personalised wellbeing programmes through our OnTrack programme On-demand digital course library for professional development and other local benefits! At Rockwell Automation we are dedicated to building a diverse, inclusive and authentic workplace, so if you're excited about this role but your experience doesn't align perfectly with every qualification in the job description, we encourage you to apply anyway. You may be just the right person for this or other roles. Rockwell Automation’s hybrid policy aligns that employees are expected to work at a Rockwell location at least Mondays, Tuesdays, and Thursdays unless they have a business obligation out of the office. Show more Show less

A Computer Science & Engineering professional designs and develops integrated hardware‑software systems, ensuring optimal performance, scalability, and security. You'll work across software applications, embedded systems, networks, and sometimes VLSI or IoT—depending on your organization's focus. the-sun.com+15witfolio.com+15interviewguy.com+15 Skills:- C++, Python and Java Show more Show less

Job description: Job Description Role Purpose The purpose of the role is to provide effective technical support to the process and actively resolve client issues directly or through timely escalation to meet process SLAs. ͏ Do Support process by managing transactions as per required quality standards Fielding all incoming help requests from clients via telephone and/or emails in a courteous manner Document all pertinent end user identification information, including name, department, contact information and nature of problem or issue Update own availability in the RAVE system to ensure productivity of the process Record, track, and document all queries received, problem-solving steps taken and total successful and unsuccessful resolutions Follow standard processes and procedures to resolve all client queries Resolve client queries as per the SLA’s defined in the contract Access and maintain internal knowledge bases, resources and frequently asked questions to aid in and provide effective problem resolution to clients Identify and learn appropriate product details to facilitate better client interaction and troubleshooting Document and analyze call logs to spot most occurring trends to prevent future problems Maintain and update self-help documents for customers to speed up resolution time Identify red flags and escalate serious client issues to Team leader in cases of untimely resolution Ensure all product information and disclosures are given to clients before and after the call/email requests Avoids legal challenges by complying with service agreements ͏ Deliver excellent customer service through effective diagnosis and troubleshooting of client queries Provide product support and resolution to clients by performing a question diagnosis while guiding users through step-by-step solutions Assist clients with navigating around product menus and facilitate better understanding of product features Troubleshoot all client queries in a user-friendly, courteous and professional manner Maintain logs and records of all customer queries as per the standard procedures and guidelines Accurately process and record all incoming call and email using the designated tracking software Offer alternative solutions to clients (where appropriate) with the objective of retaining customers’ and clients’ business Organize ideas and effectively communicate oral messages appropriate to listeners and situations Follow up and make scheduled call backs to customers to record feedback and ensure compliance to contract /SLAs ͏ Build capability to ensure operational excellence and maintain superior customer service levels of the existing account/client Undertake product trainings to stay current with product features, changes and updates Enroll in product specific and any other trainings per client requirements/recommendations Partner with team leaders to brainstorm and identify training themes and learning issues to better serve the client Update job knowledge by participating in self learning opportunities and maintaining personal networks ͏ Deliver NoPerformance ParameterMeasure1ProcessNo. of cases resolved per day, compliance to process and quality standards, meeting process level SLAs, Pulse score, Customer feedback2Self- ManagementProductivity, efficiency, absenteeism, Training Hours, No of technical training completed Mandatory Skills: Investment Banking(CLM) . Experience: 1-3 Years . Reinvent your world. We are building a modern Wipro. We are an end-to-end digital transformation partner with the boldest ambitions. To realize them, we need people inspired by reinvention. Of yourself, your career, and your skills. We want to see the constant evolution of our business and our industry. It has always been in our DNA - as the world around us changes, so do we. Join a business powered by purpose and a place that empowers you to design your own reinvention. Come to Wipro. Realize your ambitions. Applications from people with disabilities are explicitly welcome. Show more Show less

Rockwell Automation is a global technology leader focused on helping the world’s manufacturers be more productive, sustainable, and agile. With more than 28,000 employees who make the world better every day, we know we have something special. Behind our customers - amazing companies that help feed the world, provide life-saving medicine on a global scale, and focus on clean water and green mobility - our people are energized problem solvers that take pride in how the work we do changes the world for the better. We welcome all makers, forward thinkers, and problem solvers who are looking for a place to do their best work. And if that’s you we would love to have you join us! Summary Job Description We are looking for a strategic and "Manager – Digital & Cyber, you will lead the strategy and development of secure, scalable, and thoughtful digital solutions, empowering clients to modernize operations, reduce risk, and unlock the full value of Industry 4.0. You will combine technical expertise, consulting experience, and strategic vision to shape how Rockwell helps customers achieve their digital manufacturing goals securely and sustainably. You will report to the Cyber, Digital & MOM (CDM) Leader, India and will be based in Mumbai/Chennai/Pune/Hyderabad/Bangalore/Noida, India. Your Responsibilities Develop the strategy for cybersecurity and digital services, aligned with Rockwell's digital vision. Consult with important manufacturing clients on digital transformation journeys, covering areas such as data strategy, edge/cloud enablement, digital twin development, analytics, and workforce empowerment. Lead business planning, and portfolio investment strategy. Increase revenue, market reach, and customer success across industries. Lead the development and evolution of industrial cybersecurity offerings, including network protection, secure OT architecture, threat detection, and lifecycle management. Shape Rockwell's digital services go-to-market, including consulting, data analytics, digital twin, and remote monitoring solutions. Build value propositions that align digital technologies with customer operations and outcomes. Support strategic account planning and executive customer engagement for digital improvement plans. Collaborate with Engineering, Sales, IT, Product Management, and Services to operationalize solutions. Build strategic alliances with Partners, Service providers, cybersecurity vendors, and integrators to expand solution impact. Lead forecasting, budgeting, and performance reviews for the MOM business vertical. Conduct competitor analysis, ensuring Rockwell Automation remains a market leader. The Essentials - You Will Have Bachelor's in Engineering, Computer Science, Business, or related field. 15 Years experience in industrial automation with at least 10+ years of experience in digital consulting, or smart manufacturing leadership. Expertise delivering digital transformation consulting engagements in manufacturing. Familiarity with ICS/SCADA/PLC environments, cloud connectivity, and industrial cybersecurity. Experience influencing executive partners and managing teams. Experience leading digital programs, teams, and customer engagements. With experience executive influence and client development. Collaborative, able to manage matrix reporting teams and multiple partners. The Preferred - You Might Also Have MBA or postgraduate education with a focus in Digital transformation, Industrial Strategy, or Operations Excellence. Experience with OT/IT convergence, secure manufacturing networks Expertise contributions such as industry publications, conference speaking engagements, or innovation awards. Exposure to business model transformation, smart supply chain solutions, and AI-driven optimization. Global consulting background with successful transformation projects in Life Sciences, Automotive, F&B, or Electronics sectors. What We Offer Our benefits package includes … Comprehensive mindfulness programmes with a premium membership to Calm Volunteer Paid Time off available after 6 months of employment for eligible employees. Company volunteer and donation matching programme – Your volunteer hours or personal cash donations to an eligible charity can be matched with a charitable donation. Employee Assistance Program Personalised wellbeing programmes through our OnTrack programme On-demand digital course library for professional development and other local benefits! At Rockwell Automation we are dedicated to building a diverse, inclusive and authentic workplace, so if you're excited about this role but your experience doesn't align perfectly with every qualification in the job description, we encourage you to apply anyway. You may be just the right person for this or other roles. Rockwell Automation’s hybrid policy aligns that employees are expected to work at a Rockwell location at least Mondays, Tuesdays, and Thursdays unless they have a business obligation out of the office. Show more Show less

Zonal Manager – Solar Pumps, Modules & Rooftop Solar Projects 💼 Experience Required: Minimum 5–6 years in solar product sales and business development 💰 Compensation: No bar for the right candidate About the Role: We are hiring dynamic and experienced Zonal Managers to drive business growth in solar pumps, solar modules, and rooftop solar projects across assigned regions. This role is suited for professionals who have a strong command over solar sales, local dealer networks, and government/client relationships. Relevant experience in the solar sector is a strict requirement. Key Responsibilities: Drive zonal sales and business development for solar pumps, modules, and rooftop solutions Lead and guide a high-performing sales team across the assigned geography Identify and convert new customer segments, EPC partners, and institutional clients Strengthen channel partnerships with dealers, distributors, and government bodies Collaborate with marketing and product teams to implement region-specific strategies Monitor competitor activities, pricing, and market demand Generate and manage sales reports, forecasts, and market insights Conduct regular field visits to support teams and strengthen local presence Ensure post-sale service coordination and customer satisfaction Maintain strict compliance with internal and regulatory guidelines Candidate Profile: Bachelor’s degree in Business, Engineering, Renewable Energy, or related field (MBA preferred) 3–5 years of proven experience in solar product sales and regional management Deep understanding of solar pumps, modules, and rooftop technologies Ability to build and manage a strong dealer network Skilled in negotiation, sales reporting, and team development Familiarity with government solar schemes and subsidy mechanisms is a plus Strong communication and leadership skills Willingness to travel extensively within the assigned zone Show more Show less

Job description: Job Description Role Purpose The purpose of the role is to support process delivery by ensuring daily performance of the Production Specialists, resolve technical escalations and develop technical capability within the Production Specialists. ͏ Do Oversee and support process by reviewing daily transactions on performance parameters Review performance dashboard and the scores for the team Support the team in improving performance parameters by providing technical support and process guidance Record, track, and document all queries received, problem-solving steps taken and total successful and unsuccessful resolutions Ensure standard processes and procedures are followed to resolve all client queries Resolve client queries as per the SLA’s defined in the contract Develop understanding of process/ product for the team members to facilitate better client interaction and troubleshooting Document and analyze call logs to spot most occurring trends to prevent future problems Identify red flags and escalate serious client issues to Team leader in cases of untimely resolution Ensure all product information and disclosures are given to clients before and after the call/email requests Avoids legal challenges by monitoring compliance with service agreements ͏ Handle technical escalations through effective diagnosis and troubleshooting of client queries Manage and resolve technical roadblocks/ escalations as per SLA and quality requirements If unable to resolve the issues, timely escalate the issues to TA & SES Provide product support and resolution to clients by performing a question diagnosis while guiding users through step-by-step solutions Troubleshoot all client queries in a user-friendly, courteous and professional manner Offer alternative solutions to clients (where appropriate) with the objective of retaining customers’ and clients’ business Organize ideas and effectively communicate oral messages appropriate to listeners and situations Follow up and make scheduled call backs to customers to record feedback and ensure compliance to contract SLA’s ͏ Build people capability to ensure operational excellence and maintain superior customer service levels of the existing account/client Mentor and guide Production Specialists on improving technical knowledge Collate trainings to be conducted as triage to bridge the skill gaps identified through interviews with the Production Specialist Develop and conduct trainings (Triages) within products for production specialist as per target Inform client about the triages being conducted Undertake product trainings to stay current with product features, changes and updates Enroll in product specific and any other trainings per client requirements/recommendations Identify and document most common problems and recommend appropriate resolutions to the team Update job knowledge by participating in self learning opportunities and maintaining personal networks ͏ Deliver NoPerformance ParameterMeasure1ProcessNo. of cases resolved per day, compliance to process and quality standards, meeting process level SLAs, Pulse score, Customer feedback, NSAT/ ESAT2Team ManagementProductivity, efficiency, absenteeism3Capability developmentTriages completed, Technical Test performance Mandatory Skills: Tableau . Experience: 5-8 Years . Reinvent your world. We are building a modern Wipro. We are an end-to-end digital transformation partner with the boldest ambitions. To realize them, we need people inspired by reinvention. Of yourself, your career, and your skills. We want to see the constant evolution of our business and our industry. It has always been in our DNA - as the world around us changes, so do we. Join a business powered by purpose and a place that empowers you to design your own reinvention. Come to Wipro. Realize your ambitions. Applications from people with disabilities are explicitly welcome. Show more Show less

Job description: Job Description Role Purpose The purpose of the role is to support process delivery by ensuring daily performance of the Production Specialists, resolve technical escalations and develop technical capability within the Production Specialists. ͏ Do Oversee and support process by reviewing daily transactions on performance parameters Review performance dashboard and the scores for the team Support the team in improving performance parameters by providing technical support and process guidance Record, track, and document all queries received, problem-solving steps taken and total successful and unsuccessful resolutions Ensure standard processes and procedures are followed to resolve all client queries Resolve client queries as per the SLA’s defined in the contract Develop understanding of process/ product for the team members to facilitate better client interaction and troubleshooting Document and analyze call logs to spot most occurring trends to prevent future problems Identify red flags and escalate serious client issues to Team leader in cases of untimely resolution Ensure all product information and disclosures are given to clients before and after the call/email requests Avoids legal challenges by monitoring compliance with service agreements ͏ Handle technical escalations through effective diagnosis and troubleshooting of client queries Manage and resolve technical roadblocks/ escalations as per SLA and quality requirements If unable to resolve the issues, timely escalate the issues to TA & SES Provide product support and resolution to clients by performing a question diagnosis while guiding users through step-by-step solutions Troubleshoot all client queries in a user-friendly, courteous and professional manner Offer alternative solutions to clients (where appropriate) with the objective of retaining customers’ and clients’ business Organize ideas and effectively communicate oral messages appropriate to listeners and situations Follow up and make scheduled call backs to customers to record feedback and ensure compliance to contract SLA’s ͏ Build people capability to ensure operational excellence and maintain superior customer service levels of the existing account/client Mentor and guide Production Specialists on improving technical knowledge Collate trainings to be conducted as triage to bridge the skill gaps identified through interviews with the Production Specialist Develop and conduct trainings (Triages) within products for production specialist as per target Inform client about the triages being conducted Undertake product trainings to stay current with product features, changes and updates Enroll in product specific and any other trainings per client requirements/recommendations Identify and document most common problems and recommend appropriate resolutions to the team Update job knowledge by participating in self learning opportunities and maintaining personal networks ͏ Deliver NoPerformance ParameterMeasure1ProcessNo. of cases resolved per day, compliance to process and quality standards, meeting process level SLAs, Pulse score, Customer feedback, NSAT/ ESAT2Team ManagementProductivity, efficiency, absenteeism3Capability developmentTriages completed, Technical Test performance Mandatory Skills: Enterprise Platform Engineering Backend . Experience: 5-8 Years . Reinvent your world. We are building a modern Wipro. We are an end-to-end digital transformation partner with the boldest ambitions. To realize them, we need people inspired by reinvention. Of yourself, your career, and your skills. We want to see the constant evolution of our business and our industry. It has always been in our DNA - as the world around us changes, so do we. Join a business powered by purpose and a place that empowers you to design your own reinvention. Come to Wipro. Realize your ambitions. Applications from people with disabilities are explicitly welcome. Show more Show less

As a Talent Development Associate, you will play a key role in nurturing Techolution’s most valuable asset, our people. This role focuses on driving onboarding, learning, and engagement initiatives to empower employee growth, boost performance, and support a strong culture of continuous development. You’ll collaborate with cross-functional teams, coordinate global learning programs, and ensure our talent feels supported and equipped for success from Day 1. Title: Talent and Development Associate Location: Remote Shift Time: 12-9PM Job Type: Full Time Key Responsibilities: Coordinate and deliver onboarding and orientation programs for new hires to ensure a smooth transition into the company. Support the design, scheduling, and execution of training programs across soft skills, technical, and leadership areas. Work closely with the Talent Development and HR team to identify skill gaps and development needs through feedback, surveys, and performance insights. Collect and analyze training effectiveness data and generate reports to improve learning outcomes. Assist in driving employee engagement initiatives , mentoring programs, and internal knowledge-sharing sessions. Ensure all mandatory compliance training is completed and documented. Provide day-to-day administrative support for talent development activities across the organization. Required Qualifications: 1–3 years of experience in Talent Development, Learning & Development, HR, or a similar role. Excellent communication and coordination skills with a passion for people and culture. Strong organizational skills and attention to detail. Ability to work independently in a fast-paced, AI focused environment. About Techolution: Techolution is a Product Development firm on track to become one of the most admired brands in the world for "innovation done right" . Our purpose is to harness our expertise in novel technologies to deliver more profits for our enterprise clients while helping them deliver a better human experience for the communities they serve. With that, we are now fully committed to helping our clients build the enterprise of tomorrow by making the leap from Lab Grade AI to Real World AI . We are honored to have recently received the prestigious Inc 500 Best In Business award , a testament to our commitment to excellence. While we are big enough to be trusted by some of the greatest brands in the world, we are small enough to care about delivering meaningful ROI-generating innovation at a guaranteed price for each client that we serve. Let's explore further! Uncover our unique AI accelerators with us: 1. Enterprise LLM Studio : Our no-code DIY AI studio for enterprises. Choose an LLM, connect it to your data, and create an expert-level agent in 20 minutes. 2. AppMod. AI : Modernizes ancient tech stacks quickly, achieving over 80% autonomy for major brands! 3. ComputerVision. AI : Our ComputerVision. AI Offers customizable Computer Vision and Audio AI models, plus DIY tools and a Real-Time Co-Pilot for human-AI collaboration! 4. Robotics and Edge Device Fabrication : Provides comprehensive robotics, hardware fabrication, and AI-integrated edge design services. 5. RLEF AI Platform : Our proven Reinforcement Learning with Expert Feedback (RLEF) approach bridges Lab-Grade AI to Real-World AI. 6. AI Center of Excellence : Establishes an AI Center of Excellence to maximize AI potential and ROI. 7. FaceOpen : AI-powered user identification system using image recognition and deep neural networks, eliminating the need for keys, badges, or fingerprint scanners! Some videos you wanna watch! Computer Vision demo at The AI Summit New York 2023 Life at Techolution GoogleNext 2023 Ai4 - Artificial Intelligence Conferences 2023 WaWa - Solving Food Wastage Saving lives - Brooklyn Hospital Innovation Done Right on Google Cloud Techolution featured on Worldwide Business with KathyIreland Techolution presented by ION World’s Greatest Visit us @ www.techolution.com : To know more about our revolutionary core practices and getting to know in detail about how we enrich the human experience with technology. Show more Show less

Job description: Job Description Role Purpose The purpose of the role is to support process delivery by ensuring daily performance of the Production Specialists, resolve technical escalations and develop technical capability within the Production Specialists. ͏ Do Oversee and support process by reviewing daily transactions on performance parameters Review performance dashboard and the scores for the team Support the team in improving performance parameters by providing technical support and process guidance Record, track, and document all queries received, problem-solving steps taken and total successful and unsuccessful resolutions Ensure standard processes and procedures are followed to resolve all client queries Resolve client queries as per the SLA’s defined in the contract Develop understanding of process/ product for the team members to facilitate better client interaction and troubleshooting Document and analyze call logs to spot most occurring trends to prevent future problems Identify red flags and escalate serious client issues to Team leader in cases of untimely resolution Ensure all product information and disclosures are given to clients before and after the call/email requests Avoids legal challenges by monitoring compliance with service agreements ͏ Handle technical escalations through effective diagnosis and troubleshooting of client queries Manage and resolve technical roadblocks/ escalations as per SLA and quality requirements If unable to resolve the issues, timely escalate the issues to TA & SES Provide product support and resolution to clients by performing a question diagnosis while guiding users through step-by-step solutions Troubleshoot all client queries in a user-friendly, courteous and professional manner Offer alternative solutions to clients (where appropriate) with the objective of retaining customers’ and clients’ business Organize ideas and effectively communicate oral messages appropriate to listeners and situations Follow up and make scheduled call backs to customers to record feedback and ensure compliance to contract SLA’s ͏ Build people capability to ensure operational excellence and maintain superior customer service levels of the existing account/client Mentor and guide Production Specialists on improving technical knowledge Collate trainings to be conducted as triage to bridge the skill gaps identified through interviews with the Production Specialist Develop and conduct trainings (Triages) within products for production specialist as per target Inform client about the triages being conducted Undertake product trainings to stay current with product features, changes and updates Enroll in product specific and any other trainings per client requirements/recommendations Identify and document most common problems and recommend appropriate resolutions to the team Update job knowledge by participating in self learning opportunities and maintaining personal networks ͏ Deliver NoPerformance ParameterMeasure1ProcessNo. of cases resolved per day, compliance to process and quality standards, meeting process level SLAs, Pulse score, Customer feedback, NSAT/ ESAT2Team ManagementProductivity, efficiency, absenteeism3Capability developmentTriages completed, Technical Test performance Mandatory Skills: Fullstack Java Enterprise . Experience: 5-8 Years . Reinvent your world. We are building a modern Wipro. We are an end-to-end digital transformation partner with the boldest ambitions. To realize them, we need people inspired by reinvention. Of yourself, your career, and your skills. We want to see the constant evolution of our business and our industry. It has always been in our DNA - as the world around us changes, so do we. Join a business powered by purpose and a place that empowers you to design your own reinvention. Come to Wipro. Realize your ambitions. Applications from people with disabilities are explicitly welcome. Show more Show less

Area Sales Manager (ASM) Company : Quick Heal Technologies Ltd. Location : Assigned Regional Territory Industry : Cybersecurity / IT Security Role Summary: As an Area Sales Manager at Quick Heal, you will lead the channel sales strategy for your assigned area, ensuring market penetration, revenue growth, and brand visibility. This role combines relationship management, territory planning, and sales execution, with a focus on expanding Quick Heal’s market share through distribution partners and retail networks. Key Responsibilities: Develop and manage a robust network of distributors, resellers, and retailers. Drive primary and secondary sales across product lines like Quick Heal Total Security, Seqrite Endpoint Security, and mobile security solutions. Create and implement territory-wise sales plans and promotional activities. Track and achieve monthly/quarterly revenue and activation targets. Conduct partner training, product demos, and joint customer visits to ensure partner enablement. Ensure stock availability, pricing discipline, and healthy channel relationships. Monitor competitor activities, pricing trends, and provide market intelligence to the marketing and product teams. Collaborate with internal teams including logistics, support, and marketing for smoother operations. Drive billing, collections, and ensure timely reporting through CRM/tools. Qualifications & Skills: Bachelor's degree in Business, Marketing, or related field (MBA preferred). 3–6 years of experience in channel/retail sales, preferably in IT security, FMCG, or software. Strong knowledge of channel dynamics and regional market behavior. Excellent communication, negotiation, and interpersonal skills. Proficiency in Excel, CRM, reporting, and target tracking. Willingness to travel extensively within the assigned area. Job Type: Full-time Pay: Up to ₹600,000.00 per year Benefits: Health insurance Life insurance Provident Fund Language: Tamil (Preferred) Location: Madurai, Tamil Nadu (Preferred) Willingness to travel: 75% (Preferred) Work Location: In person Application Deadline: 30/06/2025

ADP is hiring Enterprise Sales Manager, First things first: We believe people make great companies, not the other way around. Our people make all the difference in cultivating a down-to-earth culture where ideas are welcomed, and innovation is encouraged. The result? We’re changing the world of work with our Payroll solutions that help companies of all sizes focus less on work and more on success. Your role: As a part of our sales team, you’ll win new business for ADP... it’s that simple. With a little help from our top-notch training, we’ll set you up to make an impact starting day one. It gets even better: When you make a name for yourself at ADP, doors will open for advancement opportunities, industry-leading compensation, and even luxurious trips. As Sales Manager, you’ll target bringing in new business from market. Responsibilities Identify prospective clients and meet or exceed assigned quota. Prepare sales forecast and determine sales activity goals required for attainment of assigned quota. Create consistent activity management, opportunity and account plans within Salesforce.com. Understand local market extensively and adjust sales strategies to meet changing market and competitive conditions. Generate leads, build and nurture client relationships Prepare reports/trackers as required by the various activities involved in achieving the sales quota. Adhere to the sales plan to achieve said quota and participate in periodical reviews with reporting supervisor. Qualifications you’ll need: Education: Bachelor’s degree or more Experience: At least 6-8 years in sales selling service outsourcing/HCM solutions/related software solutions to senior level executives. Strong B2B selling experience. Proven sales track record. Effective communication, negotiation and personal grooming. Ability to connect and have engaging conversations with CEO’s/CXO’s etc. Ability to articulate well and convert passive clients into business deals. Bonus points if you have these: Understanding of HR/Payroll outsourcing concepts. Knowledge and understanding of automation aspects. Strong managerial ability Having an advanced degree is preferred Note : It is an individual Contributor role. Job Location : Chennai Interested candidate please share your updated resume to mohamed.ishakhan@adp.com YOU'LL LOVE WORKING HERE BECAUSE YOU CAN: Be yourself in a culture that values equity, inclusion, and belonging and creates a safe space for diverse perspectives and insights. Belong by joining one of ten Business Resource Groups where you can connect globally with networks and allies who share common interests and experiences. Grow your career in an agile, dynamic environment with plenty of opportunities to progress. Continuously learn through ongoing training, development, and mentorship opportunities. Be your healthiest. Best-in-class benefits start on Day 1 because healthy associates are happy ones. Balance work and life. Resources and flexibility to more easily integrate your work and your life. Focus on your mental health and well-being. We're here to provide exceptional service to our clients, and none of that happens without each of us taking care of ourselves and being there for one another. Join a company committed to giving back and generating a lasting, positive impact upon the communities in which we work and live. Show more Show less

Hiring for an Associate in Indirect Tax Advisory at Mumbai location Key Accountabilities: In-depth research and analysis of legal provisions. Drafting of advises, opinions and compliance reports Preparation of Power Point presentations for client meetings, trainings, seminars etc. Analysis of client data for estimating tax impact on business transactions Scenario building for identifying most tax efficient business model Contributing in form of articles, monographs, etc. Client service delivery/execution: Ability to pro-actively identify and discuss technical issues with clients while being mindful of firm risk issues Handle tax matters with regard to preparation of submissions, replies to notices, appeals etc., meeting the tax authorities, representation during appeals along with seniors etc. Executes the work on a multiple client base. Assumes near independent responsibility for smaller clients Develops rapport with middle layers of client management. Develops commercial acumen: Stays abreast of firm wide and competitor activities and general business trends Brings value to the client and manager by applying this knowledge in delivering solutions to clients Networking & Identification of opportunities: Begins to identify new opportunities for existing clients and communicates to manager Networks internally within the peer group and other levels in the firm in order to gain understanding of issues that may impact his clients Compiles legal data base and contribute in study session while continuously updating with latest legal developments such as circulars, notifications, decisions Develops Strong knowledge base: Stays abreast with the latest development in tax and other laws. Contributes to the knowledge management activities of the firm. Desired Skills and Competencies: Excellent Communication and Drafting Skills. Strong Analytical and researching skills Proactive, reliable and with an attention to details Experience and Education: CA or Law Graduate from a known Law School with a strong academic track record 0-2 years of post-qualification experience in Indirect tax in the field of litigation or advisory Prior experience in Indirect Tax would be preferred i. e. GST and/or customs Show more Show less

Job description: Job Description Role Purpose The purpose of the role is to provide effective technical support to the process and actively resolve client issues directly or through timely escalation to meet process SLAs. ͏ Do Support process by managing transactions as per required quality standards Fielding all incoming help requests from clients via telephone and/or emails in a courteous manner Document all pertinent end user identification information, including name, department, contact information and nature of problem or issue Update own availability in the RAVE system to ensure productivity of the process Record, track, and document all queries received, problem-solving steps taken and total successful and unsuccessful resolutions Follow standard processes and procedures to resolve all client queries Resolve client queries as per the SLA’s defined in the contract Access and maintain internal knowledge bases, resources and frequently asked questions to aid in and provide effective problem resolution to clients Identify and learn appropriate product details to facilitate better client interaction and troubleshooting Document and analyze call logs to spot most occurring trends to prevent future problems Maintain and update self-help documents for customers to speed up resolution time Identify red flags and escalate serious client issues to Team leader in cases of untimely resolution Ensure all product information and disclosures are given to clients before and after the call/email requests Avoids legal challenges by complying with service agreements ͏ Deliver excellent customer service through effective diagnosis and troubleshooting of client queries Provide product support and resolution to clients by performing a question diagnosis while guiding users through step-by-step solutions Assist clients with navigating around product menus and facilitate better understanding of product features Troubleshoot all client queries in a user-friendly, courteous and professional manner Maintain logs and records of all customer queries as per the standard procedures and guidelines Accurately process and record all incoming call and email using the designated tracking software Offer alternative solutions to clients (where appropriate) with the objective of retaining customers’ and clients’ business Organize ideas and effectively communicate oral messages appropriate to listeners and situations Follow up and make scheduled call backs to customers to record feedback and ensure compliance to contract /SLAs ͏ Build capability to ensure operational excellence and maintain superior customer service levels of the existing account/client Undertake product trainings to stay current with product features, changes and updates Enroll in product specific and any other trainings per client requirements/recommendations Partner with team leaders to brainstorm and identify training themes and learning issues to better serve the client Update job knowledge by participating in self learning opportunities and maintaining personal networks ͏ Deliver NoPerformance ParameterMeasure1ProcessNo. of cases resolved per day, compliance to process and quality standards, meeting process level SLAs, Pulse score, Customer feedback2Self- ManagementProductivity, efficiency, absenteeism, Training Hours, No of technical training completed Mandatory Skills: Procurement(RTP) . Experience: 1-3 Years . Reinvent your world. We are building a modern Wipro. We are an end-to-end digital transformation partner with the boldest ambitions. To realize them, we need people inspired by reinvention. Of yourself, your career, and your skills. We want to see the constant evolution of our business and our industry. It has always been in our DNA - as the world around us changes, so do we. Join a business powered by purpose and a place that empowers you to design your own reinvention. Come to Wipro. Realize your ambitions. Applications from people with disabilities are explicitly welcome. Show more Show less

Job description: Job Description Role Purpose The purpose of the role is to provide effective technical support to the process and actively resolve client issues directly or through timely escalation to meet process SLAs. ͏ Do Support process by managing transactions as per required quality standards Fielding all incoming help requests from clients via telephone and/or emails in a courteous manner Document all pertinent end user identification information, including name, department, contact information and nature of problem or issue Update own availability in the RAVE system to ensure productivity of the process Record, track, and document all queries received, problem-solving steps taken and total successful and unsuccessful resolutions Follow standard processes and procedures to resolve all client queries Resolve client queries as per the SLA’s defined in the contract Access and maintain internal knowledge bases, resources and frequently asked questions to aid in and provide effective problem resolution to clients Identify and learn appropriate product details to facilitate better client interaction and troubleshooting Document and analyze call logs to spot most occurring trends to prevent future problems Maintain and update self-help documents for customers to speed up resolution time Identify red flags and escalate serious client issues to Team leader in cases of untimely resolution Ensure all product information and disclosures are given to clients before and after the call/email requests Avoids legal challenges by complying with service agreements ͏ Deliver excellent customer service through effective diagnosis and troubleshooting of client queries Provide product support and resolution to clients by performing a question diagnosis while guiding users through step-by-step solutions Assist clients with navigating around product menus and facilitate better understanding of product features Troubleshoot all client queries in a user-friendly, courteous and professional manner Maintain logs and records of all customer queries as per the standard procedures and guidelines Accurately process and record all incoming call and email using the designated tracking software Offer alternative solutions to clients (where appropriate) with the objective of retaining customers’ and clients’ business Organize ideas and effectively communicate oral messages appropriate to listeners and situations Follow up and make scheduled call backs to customers to record feedback and ensure compliance to contract /SLAs ͏ Build capability to ensure operational excellence and maintain superior customer service levels of the existing account/client Undertake product trainings to stay current with product features, changes and updates Enroll in product specific and any other trainings per client requirements/recommendations Partner with team leaders to brainstorm and identify training themes and learning issues to better serve the client Update job knowledge by participating in self learning opportunities and maintaining personal networks ͏ Deliver NoPerformance ParameterMeasure1ProcessNo. of cases resolved per day, compliance to process and quality standards, meeting process level SLAs, Pulse score, Customer feedback2Self- ManagementProductivity, efficiency, absenteeism, Training Hours, No of technical training completed Mandatory Skills: Order Management-Level 1 . Experience: 1-3 Years . Reinvent your world. We are building a modern Wipro. We are an end-to-end digital transformation partner with the boldest ambitions. To realize them, we need people inspired by reinvention. Of yourself, your career, and your skills. We want to see the constant evolution of our business and our industry. It has always been in our DNA - as the world around us changes, so do we. Join a business powered by purpose and a place that empowers you to design your own reinvention. Come to Wipro. Realize your ambitions. Applications from people with disabilities are explicitly welcome. Show more Show less

Sony Pictures Networks India is seeking smart, driven and experienced Assistant Manager - Ad Sales. The incumbent is responsible to drive revenue growth for the channel by closely tracking the local market and liaising with existing and prospective clients thereby enabling and executing the sales strategy of the organization. Channels - Hindi, Sports, Kids and Regional Location - Kolkata About Company Sony Pictures Networks is home to some of India's leading entertainment channels such as SET, SAB, MAX, PAL, PIX, Sony BBC Earth, Yay!, Sony Marathi, Sony SIX, Sony TEN, Sony TEN1, SONY Ten2, SONY TEN3, SONY TEN4, to name a few! Our foray into the OTT space with one of the most promising streaming platforms, Sony LIV brings us one step closer to being a progressive digitally-led content powerhouse. Our independent production venture- Studio Next has already made its mark with original content and IPs for TV and Digital Media. But our quest to Go Beyond doesn't end there. Neither does our search to find people who can take us there. We focus on creating an inclusive and equitable workplace where we celebrate diversity with our Bring Your Own Self Philosophy and are recognized as a Great Place to Work. - Great Place to Work - Ranked as one of the Great Places to Work for since 5 years - Included in the Hall of Fame as a part of the Working Mother & Avtar Best Companies for Women in India study- Ranked amongst 100 Best Companies for Women In India - ET Human Capital Awards 2021- Winner across multiple categories - Brandon Hall Group HCM Excellence Award - Outstanding Learning Practices. The biggest award of course is the thrill our employees feel when they can Tell Stories Beyond the Ordinary! POSITION CONTEXT This role is critical for driving on-ground sales operations and hence the incumbent needs to have a good grasp of the local market with the ability to build and leverage relationships with clients. POSITION SPECIFICATION Education : Post Graduate Diploma in Management Experience : 3 - 7 years of relevant experience Sales experience KEY RESPONSIBILITIES Executing the sales strategy Participate in the annual sales planning process providing relevant data, insights, forecasts, etc. Review the prioritized objectives for the region and channel, draft action plans and identify ways to achieve the laid down target Provide local market intelligence to the Group Head and help the Group Head in drafting plans to ensure a unified action in order to deal with any anticipated changes Study the content plan for the year and identify ways to enhance monetization Sales plan for the year Revenues from new clients Driving sales revenues Track own sales achievement vs. plan on monthly and quarterly basis, and deploy action-plans to exceed the sales plan target for the year Liaise seamlessly with the channel teams and identify ways to drive revenues by projecting the strength of the content to the clients Approach new and prospective clients/ agencies and deliver sales pitch in order to influence the clients and secure the sale Provide appropriate support to the Group Head in framing business pitch for large deals with clients Coordinate seamlessly with all internal stakeholders to drive higher revenues for the channel and escalate in case of any issues Liaise seamlessly with the Sales Coordination team to ensure high level of serviceability to the clients; take appropriate steps in case of any issue to ensure highest level of client satisfaction Track collections and support the Receivable Management team in order to minimize bad debts Sales achievement vs. targets Increase in wallet share Yield % Collections Building relationships with the client Maintain and leverage relationships with clients/ agencies in order to secure market intelligence Drive client retention by networking with clients frequently to understand their business requirements and expectations from the channel Reach out to new and prospective clients and position the channel favorably in order to secure business for the Network Client retention New clients added TECHNICAL COMPETENCIES Understanding of the broadcast industry Understanding of competition landscape in the market Understanding of network’s offerings Understanding of clients expectations and requirements BEHAVIORAL COMPETENCIES Effective collaboration Execution excellence Communicating to influence Customer focus Show more Show less

Title: Hardware and Networking Engineer Role: System Support Department: IT & Information Security Employment Type: Full-Time, Permanent Job Description We are seeking a skilled IT Hardware and Networking Engineer to manage and support our IT infrastructure. The role involves installation, configuration and maintenance of hardware, networks, and peripherals. The ideal candidate will troubleshoot system issues, manage LAN/WAN/Wi-Fi configurations, ensure network security, and provide day-to-day technical support. Responsibilities also include performing upgrades, routine maintenance and regular audits to maintain system efficiency and data protection. Key Responsibilities Install and configure IT hardware and peripheral devices. Maintain and troubleshoot LAN, WAN, Wi-Fi, and other network systems. Ensure data security and implement appropriate access controls. Perform software/hardware upgrades and routine system maintenance. Conduct regular system audits and performance checks. Provide technical support to internal users. Maintain documentation of systems and support activities. Skills:- SQL, Operating systems, LAN and WAN Show more Show less

Job description: Job Description Role Purpose The purpose of the role is to support process delivery by ensuring daily performance of the Production Specialists, resolve technical escalations and develop technical capability within the Production Specialists. ͏ Do Oversee and support process by reviewing daily transactions on performance parameters Review performance dashboard and the scores for the team Support the team in improving performance parameters by providing technical support and process guidance Record, track, and document all queries received, problem-solving steps taken and total successful and unsuccessful resolutions Ensure standard processes and procedures are followed to resolve all client queries Resolve client queries as per the SLA’s defined in the contract Develop understanding of process/ product for the team members to facilitate better client interaction and troubleshooting Document and analyze call logs to spot most occurring trends to prevent future problems Identify red flags and escalate serious client issues to Team leader in cases of untimely resolution Ensure all product information and disclosures are given to clients before and after the call/email requests Avoids legal challenges by monitoring compliance with service agreements ͏ Handle technical escalations through effective diagnosis and troubleshooting of client queries Manage and resolve technical roadblocks/ escalations as per SLA and quality requirements If unable to resolve the issues, timely escalate the issues to TA & SES Provide product support and resolution to clients by performing a question diagnosis while guiding users through step-by-step solutions Troubleshoot all client queries in a user-friendly, courteous and professional manner Offer alternative solutions to clients (where appropriate) with the objective of retaining customers’ and clients’ business Organize ideas and effectively communicate oral messages appropriate to listeners and situations Follow up and make scheduled call backs to customers to record feedback and ensure compliance to contract SLA’s ͏ Build people capability to ensure operational excellence and maintain superior customer service levels of the existing account/client Mentor and guide Production Specialists on improving technical knowledge Collate trainings to be conducted as triage to bridge the skill gaps identified through interviews with the Production Specialist Develop and conduct trainings (Triages) within products for production specialist as per target Inform client about the triages being conducted Undertake product trainings to stay current with product features, changes and updates Enroll in product specific and any other trainings per client requirements/recommendations Identify and document most common problems and recommend appropriate resolutions to the team Update job knowledge by participating in self learning opportunities and maintaining personal networks ͏ Deliver NoPerformance ParameterMeasure1ProcessNo. of cases resolved per day, compliance to process and quality standards, meeting process level SLAs, Pulse score, Customer feedback, NSAT/ ESAT2Team ManagementProductivity, efficiency, absenteeism3Capability developmentTriages completed, Technical Test performance Mandatory Skills: Salesforce Platform Development . Experience: 5-8 Years . Reinvent your world. We are building a modern Wipro. We are an end-to-end digital transformation partner with the boldest ambitions. To realize them, we need people inspired by reinvention. Of yourself, your career, and your skills. We want to see the constant evolution of our business and our industry. It has always been in our DNA - as the world around us changes, so do we. Join a business powered by purpose and a place that empowers you to design your own reinvention. Come to Wipro. Realize your ambitions. Applications from people with disabilities are explicitly welcome. Show more Show less

Job brief We are looking for an HR Intern to perform various administrative tasks and support our HR department’s daily activities. HR Intern responsibilities include updating our employee records with new hire information, screening resumes and scheduling interviews. If you’re interested in kickstarting your career in HR and getting a closer look of how our company approaches payroll, recruiting and employee development, we’d like to meet you. Ultimately, you will assist in organizing and coordinating our HR policies and procedures. Responsibilities Update our internal databases with new employee information, including contact details and employment forms. Gather payroll data like leaves, working hours and bank accounts Screen resumes and application forms. Schedule and confirm interviews with candidates. Post, update and remove job ads from job boards, careers pages and social networks. Prepare HR-related reports as needed (like training budgets by department). Address employee queries about benefits (like number of remaining vacation days). Review and distribute company policies in digital formats or hard copies. Participate in organizing company events and careers days. Requirements and skills Excellent Communication in English (Written & Verbally). Experience as a Staff Assistant or similar junior HR role is a plus. Familiarity with HRIS, ATS and resume databases. Experience with MS Office. Good understanding of full-cycle recruiting. Basic knowledge of labour legislation. Organizational skills. Education Qualification - Bachelor's degree in human resource management or relevant field. ( Recently Passed Out Batch,2022,2023 ). Note- 6 Working Days. Location- JP Nagar 2nd phase, Bangalore. 3 Months internship. Job Type: Internship Contract length: 3 months Pay: Up to ₹10,000.00 per month Schedule: Day shift Supplemental Pay: Performance bonus Ability to commute/relocate: JP NAGAR 2ND PHASE, Bengaluru - 560076, Karnataka: Reliably commute or planning to relocate before starting work (Preferred) Work Location: In person

Job description: Job Description Role Purpose The purpose of the role is to provide effective technical support to the process and actively resolve client issues directly or through timely escalation to meet process SLAs. ͏ Do Support process by managing transactions as per required quality standards Fielding all incoming help requests from clients via telephone and/or emails in a courteous manner Document all pertinent end user identification information, including name, department, contact information and nature of problem or issue Update own availability in the RAVE system to ensure productivity of the process Record, track, and document all queries received, problem-solving steps taken and total successful and unsuccessful resolutions Follow standard processes and procedures to resolve all client queries Resolve client queries as per the SLA’s defined in the contract Access and maintain internal knowledge bases, resources and frequently asked questions to aid in and provide effective problem resolution to clients Identify and learn appropriate product details to facilitate better client interaction and troubleshooting Document and analyze call logs to spot most occurring trends to prevent future problems Maintain and update self-help documents for customers to speed up resolution time Identify red flags and escalate serious client issues to Team leader in cases of untimely resolution Ensure all product information and disclosures are given to clients before and after the call/email requests Avoids legal challenges by complying with service agreements ͏ Deliver excellent customer service through effective diagnosis and troubleshooting of client queries Provide product support and resolution to clients by performing a question diagnosis while guiding users through step-by-step solutions Assist clients with navigating around product menus and facilitate better understanding of product features Troubleshoot all client queries in a user-friendly, courteous and professional manner Maintain logs and records of all customer queries as per the standard procedures and guidelines Accurately process and record all incoming call and email using the designated tracking software Offer alternative solutions to clients (where appropriate) with the objective of retaining customers’ and clients’ business Organize ideas and effectively communicate oral messages appropriate to listeners and situations Follow up and make scheduled call backs to customers to record feedback and ensure compliance to contract /SLAs ͏ Build capability to ensure operational excellence and maintain superior customer service levels of the existing account/client Undertake product trainings to stay current with product features, changes and updates Enroll in product specific and any other trainings per client requirements/recommendations Partner with team leaders to brainstorm and identify training themes and learning issues to better serve the client Update job knowledge by participating in self learning opportunities and maintaining personal networks ͏ Deliver NoPerformance ParameterMeasure1ProcessNo. of cases resolved per day, compliance to process and quality standards, meeting process level SLAs, Pulse score, Customer feedback2Self- ManagementProductivity, efficiency, absenteeism, Training Hours, No of technical training completed Mandatory Skills: Contract Management . Experience: 1-3 Years . Reinvent your world. We are building a modern Wipro. We are an end-to-end digital transformation partner with the boldest ambitions. To realize them, we need people inspired by reinvention. Of yourself, your career, and your skills. We want to see the constant evolution of our business and our industry. It has always been in our DNA - as the world around us changes, so do we. Join a business powered by purpose and a place that empowers you to design your own reinvention. Come to Wipro. Realize your ambitions. Applications from people with disabilities are explicitly welcome. Show more Show less

Job description: Job Description Role Purpose The purpose of the role is to support process delivery by ensuring daily performance of the Production Specialists, resolve technical escalations and develop technical capability within the Production Specialists. ͏ Do Oversee and support process by reviewing daily transactions on performance parameters Review performance dashboard and the scores for the team Support the team in improving performance parameters by providing technical support and process guidance Record, track, and document all queries received, problem-solving steps taken and total successful and unsuccessful resolutions Ensure standard processes and procedures are followed to resolve all client queries Resolve client queries as per the SLA’s defined in the contract Develop understanding of process/ product for the team members to facilitate better client interaction and troubleshooting Document and analyze call logs to spot most occurring trends to prevent future problems Identify red flags and escalate serious client issues to Team leader in cases of untimely resolution Ensure all product information and disclosures are given to clients before and after the call/email requests Avoids legal challenges by monitoring compliance with service agreements ͏ Handle technical escalations through effective diagnosis and troubleshooting of client queries Manage and resolve technical roadblocks/ escalations as per SLA and quality requirements If unable to resolve the issues, timely escalate the issues to TA & SES Provide product support and resolution to clients by performing a question diagnosis while guiding users through step-by-step solutions Troubleshoot all client queries in a user-friendly, courteous and professional manner Offer alternative solutions to clients (where appropriate) with the objective of retaining customers’ and clients’ business Organize ideas and effectively communicate oral messages appropriate to listeners and situations Follow up and make scheduled call backs to customers to record feedback and ensure compliance to contract SLA’s ͏ Build people capability to ensure operational excellence and maintain superior customer service levels of the existing account/client Mentor and guide Production Specialists on improving technical knowledge Collate trainings to be conducted as triage to bridge the skill gaps identified through interviews with the Production Specialist Develop and conduct trainings (Triages) within products for production specialist as per target Inform client about the triages being conducted Undertake product trainings to stay current with product features, changes and updates Enroll in product specific and any other trainings per client requirements/recommendations Identify and document most common problems and recommend appropriate resolutions to the team Update job knowledge by participating in self learning opportunities and maintaining personal networks ͏ Deliver NoPerformance ParameterMeasure1ProcessNo. of cases resolved per day, compliance to process and quality standards, meeting process level SLAs, Pulse score, Customer feedback, NSAT/ ESAT2Team ManagementProductivity, efficiency, absenteeism3Capability developmentTriages completed, Technical Test performance Mandatory Skills: GCP AI ML . Experience: 5-8 Years . Reinvent your world. We are building a modern Wipro. We are an end-to-end digital transformation partner with the boldest ambitions. To realize them, we need people inspired by reinvention. Of yourself, your career, and your skills. We want to see the constant evolution of our business and our industry. It has always been in our DNA - as the world around us changes, so do we. Join a business powered by purpose and a place that empowers you to design your own reinvention. Come to Wipro. Realize your ambitions. Applications from people with disabilities are explicitly welcome. Show more Show less

Job description: Job Description Role Purpose The purpose of the role is to support process delivery by ensuring daily performance of the Production Specialists, resolve technical escalations and develop technical capability within the Production Specialists. Do Oversee and support process by reviewing daily transactions on performance parameters Review performance dashboard and the scores for the team Support the team in improving performance parameters by providing technical support and process guidance Record, track, and document all queries received, problem-solving steps taken and total successful and unsuccessful resolutions Ensure standard processes and procedures are followed to resolve all client queries Resolve client queries as per the SLA’s defined in the contract Develop understanding of process/ product for the team members to facilitate better client interaction and troubleshooting Document and analyze call logs to spot most occurring trends to prevent future problems Identify red flags and escalate serious client issues to Team leader in cases of untimely resolution Ensure all product information and disclosures are given to clients before and after the call/email requests Avoids legal challenges by monitoring compliance with service agreements Handle technical escalations through effective diagnosis and troubleshooting of client queries Manage and resolve technical roadblocks/ escalations as per SLA and quality requirements If unable to resolve the issues, timely escalate the issues to TA & SES Provide product support and resolution to clients by performing a question diagnosis while guiding users through step-by-step solutions Troubleshoot all client queries in a user-friendly, courteous and professional manner Offer alternative solutions to clients (where appropriate) with the objective of retaining customers’ and clients’ business Organize ideas and effectively communicate oral messages appropriate to listeners and situations Follow up and make scheduled call backs to customers to record feedback and ensure compliance to contract SLA’s Build people capability to ensure operational excellence and maintain superior customer service levels of the existing account/client Mentor and guide Production Specialists on improving technical knowledge Collate trainings to be conducted as triage to bridge the skill gaps identified through interviews with the Production Specialist Develop and conduct trainings (Triages) within products for production specialist as per target Inform client about the triages being conducted Undertake product trainings to stay current with product features, changes and updates Enroll in product specific and any other trainings per client requirements/recommendations Identify and document most common problems and recommend appropriate resolutions to the team Update job knowledge by participating in self learning opportunities and maintaining personal networks Deliver NoPerformance ParameterMeasure1ProcessNo. of cases resolved per day, compliance to process and quality standards, meeting process level SLAs, Pulse score, Customer feedback, NSAT/ ESAT2Team ManagementProductivity, efficiency, absenteeism3Capability developmentTriages completed, Technical Test performance ͏ Role Purpose The purpose of the role is to support process delivery by ensuring daily performance of the Production Specialists, resolve technical escalations and develop technical capability within the Production Specialists. Do Oversee and support process by reviewing daily transactions on performance parameters Review performance dashboard and the scores for the team Support the team in improving performance parameters by providing technical support and process guidance Record, track, and document all queries received, problem-solving steps taken and total successful and unsuccessful resolutions Ensure standard processes and procedures are followed to resolve all client queries Resolve client queries as per the SLA’s defined in the contract Develop understanding of process/ product for the team members to facilitate better client interaction and troubleshooting Document and analyze call logs to spot most occurring trends to prevent future problems Identify red flags and escalate serious client issues to Team leader in cases of untimely resolution Ensure all product information and disclosures are given to clients before and after the call/email requests Avoids legal challenges by monitoring compliance with service agreements Handle technical escalations through effective diagnosis and troubleshooting of client queries Manage and resolve technical roadblocks/ escalations as per SLA and quality requirements If unable to resolve the issues, timely escalate the issues to TA & SES Provide product support and resolution to clients by performing a question diagnosis while guiding users through step-by-step solutions Troubleshoot all client queries in a user-friendly, courteous and professional manner Offer alternative solutions to clients (where appropriate) with the objective of retaining customers’ and clients’ business Organize ideas and effectively communicate oral messages appropriate to listeners and situations Follow up and make scheduled call backs to customers to record feedback and ensure compliance to contract SLA’s Build people capability to ensure operational excellence and maintain superior customer service levels of the existing account/client Mentor and guide Production Specialists on improving technical knowledge Collate trainings to be conducted as triage to bridge the skill gaps identified through interviews with the Production Specialist Develop and conduct trainings (Triages) within products for production specialist as per target Inform client about the triages being conducted Undertake product trainings to stay current with product features, changes and updates Enroll in product specific and any other trainings per client requirements/recommendations Identify and document most common problems and recommend appropriate resolutions to the team Update job knowledge by participating in self learning opportunities and maintaining personal networks Deliver NoPerformance ParameterMeasure1ProcessNo. of cases resolved per day, compliance to process and quality standards, meeting process level SLAs, Pulse score, Customer feedback, NSAT/ ESAT2Team ManagementProductivity, efficiency, absenteeism3Capability developmentTriages completed, Technical Test performance ͏ Role Purpose The purpose of the role is to support process delivery by ensuring daily performance of the Production Specialists, resolve technical escalations and develop technical capability within the Production Specialists. Do Oversee and support process by reviewing daily transactions on performance parameters Review performance dashboard and the scores for the team Support the team in improving performance parameters by providing technical support and process guidance Record, track, and document all queries received, problem-solving steps taken and total successful and unsuccessful resolutions Ensure standard processes and procedures are followed to resolve all client queries Resolve client queries as per the SLA’s defined in the contract Develop understanding of process/ product for the team members to facilitate better client interaction and troubleshooting Document and analyze call logs to spot most occurring trends to prevent future problems Identify red flags and escalate serious client issues to Team leader in cases of untimely resolution Ensure all product information and disclosures are given to clients before and after the call/email requests Avoids legal challenges by monitoring compliance with service agreements Handle technical escalations through effective diagnosis and troubleshooting of client queries Manage and resolve technical roadblocks/ escalations as per SLA and quality requirements If unable to resolve the issues, timely escalate the issues to TA & SES Provide product support and resolution to clients by performing a question diagnosis while guiding users through step-by-step solutions Troubleshoot all client queries in a user-friendly, courteous and professional manner Offer alternative solutions to clients (where appropriate) with the objective of retaining customers’ and clients’ business Organize ideas and effectively communicate oral messages appropriate to listeners and situations Follow up and make scheduled call backs to customers to record feedback and ensure compliance to contract SLA’s Build people capability to ensure operational excellence and maintain superior customer service levels of the existing account/client Mentor and guide Production Specialists on improving technical knowledge Collate trainings to be conducted as triage to bridge the skill gaps identified through interviews with the Production Specialist Develop and conduct trainings (Triages) within products for production specialist as per target Inform client about the triages being conducted Undertake product trainings to stay current with product features, changes and updates Enroll in product specific and any other trainings per client requirements/recommendations Identify and document most common problems and recommend appropriate resolutions to the team Update job knowledge by participating in self learning opportunities and maintaining personal networks Deliver NoPerformance ParameterMeasure1ProcessNo. of cases resolved per day, compliance to process and quality standards, meeting process level SLAs, Pulse score, Customer feedback, NSAT/ ESAT2Team ManagementProductivity, efficiency, absenteeism3Capability developmentTriages completed, Technical Test performance ͏ Role Purpose The purpose of the role is to support process delivery by ensuring daily performance of the Production Specialists, resolve technical escalations and develop technical capability within the Production Specialists. Do Oversee and support process by reviewing daily transactions on performance parameters Review performance dashboard and the scores for the team Support the team in improving performance parameters by providing technical support and process guidance Record, track, and document all queries received, problem-solving steps taken and total successful and unsuccessful resolutions Ensure standard processes and procedures are followed to resolve all client queries Resolve client queries as per the SLA’s defined in the contract Develop understanding of process/ product for the team members to facilitate better client interaction and troubleshooting Document and analyze call logs to spot most occurring trends to prevent future problems Identify red flags and escalate serious client issues to Team leader in cases of untimely resolution Ensure all product information and disclosures are given to clients before and after the call/email requests Avoids legal challenges by monitoring compliance with service agreements Handle technical escalations through effective diagnosis and troubleshooting of client queries Manage and resolve technical roadblocks/ escalations as per SLA and quality requirements If unable to resolve the issues, timely escalate the issues to TA & SES Provide product support and resolution to clients by performing a question diagnosis while guiding users through step-by-step solutions Troubleshoot all client queries in a user-friendly, courteous and professional manner Offer alternative solutions to clients (where appropriate) with the objective of retaining customers’ and clients’ business Organize ideas and effectively communicate oral messages appropriate to listeners and situations Follow up and make scheduled call backs to customers to record feedback and ensure compliance to contract SLA’s Build people capability to ensure operational excellence and maintain superior customer service levels of the existing account/client Mentor and guide Production Specialists on improving technical knowledge Collate trainings to be conducted as triage to bridge the skill gaps identified through interviews with the Production Specialist Develop and conduct trainings (Triages) within products for production specialist as per target Inform client about the triages being conducted Undertake product trainings to stay current with product features, changes and updates Enroll in product specific and any other trainings per client requirements/recommendations Identify and document most common problems and recommend appropriate resolutions to the team Update job knowledge by participating in self learning opportunities and maintaining personal networks Deliver NoPerformance ParameterMeasure1ProcessNo. of cases resolved per day, compliance to process and quality standards, meeting process level SLAs, Pulse score, Customer feedback, NSAT/ ESAT2Team ManagementProductivity, efficiency, absenteeism3Capability developmentTriages completed, Technical Test performance ͏ Role Purpose The purpose of the role is to support process delivery by ensuring daily performance of the Production Specialists, resolve technical escalations and develop technical capability within the Production Specialists. Do Oversee and support process by reviewing daily transactions on performance parameters Review performance dashboard and the scores for the team Support the team in improving performance parameters by providing technical support and process guidance Record, track, and document all queries received, problem-solving steps taken and total successful and unsuccessful resolutions Ensure standard processes and procedures are followed to resolve all client queries Resolve client queries as per the SLA’s defined in the contract Develop understanding of process/ product for the team members to facilitate better client interaction and troubleshooting Document and analyze call logs to spot most occurring trends to prevent future problems Identify red flags and escalate serious client issues to Team leader in cases of untimely resolution Ensure all product information and disclosures are given to clients before and after the call/email requests Avoids legal challenges by monitoring compliance with service agreements Handle technical escalations through effective diagnosis and troubleshooting of client queries Manage and resolve technical roadblocks/ escalations as per SLA and quality requirements If unable to resolve the issues, timely escalate the issues to TA & SES Provide product support and resolution to clients by performing a question diagnosis while guiding users through step-by-step solutions Troubleshoot all client queries in a user-friendly, courteous and professional manner Offer alternative solutions to clients (where appropriate) with the objective of retaining customers’ and clients’ business Organize ideas and effectively communicate oral messages appropriate to listeners and situations Follow up and make scheduled call backs to customers to record feedback and ensure compliance to contract SLA’s Build people capability to ensure operational excellence and maintain superior customer service levels of the existing account/client Mentor and guide Production Specialists on improving technical knowledge Collate trainings to be conducted as triage to bridge the skill gaps identified through interviews with the Production Specialist Develop and conduct trainings (Triages) within products for production specialist as per target Inform client about the triages being conducted Undertake product trainings to stay current with product features, changes and updates Enroll in product specific and any other trainings per client requirements/recommendations Identify and document most common problems and recommend appropriate resolutions to the team Update job knowledge by participating in self learning opportunities and maintaining personal networks Deliver NoPerformance ParameterMeasure1ProcessNo. of cases resolved per day, compliance to process and quality standards, meeting process level SLAs, Pulse score, Customer feedback, NSAT/ ESAT2Team ManagementProductivity, efficiency, absenteeism3Capability developmentTriages completed, Technical Test performance Mandatory Skills: GCP AI ML . Experience: 5-8 Years . Reinvent your world. We are building a modern Wipro. We are an end-to-end digital transformation partner with the boldest ambitions. To realize them, we need people inspired by reinvention. Of yourself, your career, and your skills. We want to see the constant evolution of our business and our industry. It has always been in our DNA - as the world around us changes, so do we. Join a business powered by purpose and a place that empowers you to design your own reinvention. Come to Wipro. Realize your ambitions. Applications from people with disabilities are explicitly welcome. Show more Show less

Designation: Computer Vision Engineer Location: Gurgaon Salary: Upto 30 LPA Working: 5 Days Experience: 4-6 years Role and Responsibilities: Model Development: Design, train, test, and deploy machine learning models using frameworks like Pytorch and TensorFlow, specifically for virtual try-on applications with a focus on draping and fabric simulation. Task-Specific Modeling: Build models for tasks such as Natural Language Processing (NLP), Speech-to-Text (STT), and Text-to-Speech (TTS) that integrate seamlessly with computer vision applications in the virtual try-on domain. Image Processing: Implement advanced image processing techniques including enhancement, compression, restoration, filtering, and manipulation to improve the accuracy and realism of draping in virtual try-on systems. Feature Extraction & Segmentation: Apply feature extraction methods, image segmentation techniques, and draping algorithms to create accurate and realistic representations of garments on virtual models. Machine Learning Pipelines: Develop and maintain ML pipelines for data ingestion, processing, and transformation to support large-scale deployments of virtual try-on solutions. Deep Learning & Draping: Build and train convolutional neural networks (CNNs) for image recognition, fabric draping, and texture mapping tasks crucial to the virtual try-on experience. AI Fundamentals: Leverage a deep understanding of AI fundamentals, including machine learning, computer vision, draping algorithms, and generative AI (Gen AI) techniques to drive innovation in virtual try-on technology. Programming: Proficiently code in Python and work with other programming languages like Java, C++, or R as required. Cloud Integration: Utilize cloud-based AI platforms such as AWS, Azure, or Google Cloud to deploy and scale virtual try-on solutions, with a focus on real-time processing and rendering. Data Analysis: Perform data analysis and engineering to optimize the performance and accuracy of AI models, particularly in the context of fabric draping and garment fitting. Continuous Learning: Stay informed about the latest trends and developments in machine learning, deep learning, computer vision, draping technologies, and generative AI (Gen AI), applying them to virtual try-on projects. Skills Required: Experience: Minimum of 4 years in Computer Vision Engineering or a similar role, with a focus on virtual try-on, draping, or related applications. Programming: Strong programming skills in Python, with extensive experience in Pytorch and TensorFlow. Draping & Fabric Simulation: Hands-on experience with draping algorithms, fabric simulation, and texture mapping techniques. Data Handling: Expertise in data pre-processing, feature engineering, and data analysis to support high-quality model development, especially for draping and virtual garment fitting. Deep Neural Networks & Gen AI: Extensive experience in working with Deep Neural Networks, Generative Adversarial Networks (GANs), Conditional GANs, Transformers, and other generative AI techniques relevant to virtual try-on and draping. Advanced Techniques: Proficiency with cutting-edge techniques like Stable Diffusion, Latent Diffusion, InPainting, Text-to-Image, Image-to-Image models, and their application in computer vision and virtual try-on technology. Algorithm Knowledge: Strong understanding of machine learning algorithms and techniques, including deep learning, supervised and unsupervised learning, reinforcement learning, natural language processing, and generative AI. Show more Show less

We are seeking a seasoned Senior Operations Manager to lead and optimize our hyperlocal last-mile delivery operations. You will be responsible for designing and executing efficient logistics strategies, managing field and support teams, and ensuring timely, cost-effective, and customer-centric deliveries. This is a critical leadership role for someone who thrives in fast-paced, dynamic environments and has a proven track record in scaling logistics networks, particularly within urban delivery ecosystems. Key Responsibilities: Logistics and Operations Management: Managing the entire delivery management, including supply planning & fulfilment Optimizing delivery operations to ensure timely and efficient deliveries with minimal cancellations Ensuring that SLAs are met across all regions Working with other departments to improve the customer experience & operational efficiency Driver Management: Planning supply based on demand Activating different sources for supply to ensure that all the opportunities are addressedPlan and implement initiatives and plans to scale supply & retention Building and maintaining strong relationships with external stakeholders (e.g., vendors, suppliers) Team Leadership: Motivating and leading the delivery team, providing guidance and support. Ensuring that team members are well-trained and have the necessary tools and resources to perform their jobs effectively. Developing and implementing training programs for team members. Budget Management: Monitoring the P & L and controlling operational costs. Ensuring that the budget is spent effectively and efficiently. Identifying and implementing process improvements to enhance efficiency and reduce costs. Skills and Qualifications: Experience 5-10 years of experience in hyperlocal delivery Operations for multiple locations in India Experience in managing budgets and controlling costs. Experience in building and maintaining strong relationships with key partners. Leadership Skills: Strong leadership, communication, and interpersonal skills are essential for managing and motivating a team. Problem-solving Skills: Ability to identify and solve problems effectively. Analytical Skills: Ability to analyse data and identify trends. Job Type: Full-time Pay: From ₹1,500,000.00 per year Benefits: Health insurance Provident Fund Schedule: Day shift Supplemental Pay: Performance bonus Ability to commute/relocate: Bengaluru, Karnataka: Reliably commute or planning to relocate before starting work (Preferred) Experience: Delivery/Courier Services Operations: 1 year (Preferred) Work Location: In person

About VOIS VO IS (Vodafone Intelligent Solutions) is a strategic arm of Vodafone Group Plc, creating value and enhancing quality and efficiency across 28 countries, and operating from 7 locations: Albania, Egypt, Hungary, India, Romania, Spain and the UK. Over 29,000 highly skilled individuals are dedicated to being Vodafone Group’s partner of choice for talent, technology, and transformation. We deliver the best services across IT, Business Intelligence Services, Customer Operations, Business Operations, HR, Finance, Supply Chain, HR Operations, and many more. Established in 2006, VO IS has evolved into a global, multi-functional organisation, a Centre of Excellence for Intelligent Solutions focused on adding value and delivering business outcomes for Vodafone. About VOIS India In 2009, VO IS started operating in India and now has established global delivery centres in Pune, Bangalore and Ahmedabad. With more than 14,500 employees, VO IS India supports global markets and group functions of Vodafone, and delivers best-in-class customer experience through multi-functional services in the areas of Information Technology, Networks, Business Intelligence and Analytics, Digital Business Solutions (Robotics & AI), Commercial Operations (Consumer & Business), Intelligent Operations, Finance Operations, Supply Chain Operations and HR Operations and more. Role Specific Required Skills: BE/B.Tech./MCA or equivalent 8-10 years’ experience in SKDF Test Automation, specialized in web automation Experience in functional flows of Siebel CRM Good knowledge on CI/CD, Jenkins, API automation Working knowledge of Unix, Postman, Putty, WinSCP, SQL Developer Familiar to at least one scripting language Familiar to Web service like XML, SOAP/REST, WSDL XSD etc. Experience in Test & Incident Management Tools like JIRA Xray Good understanding of various Telecom Product type, E2E life cycle of Products. Able to manage overall automation execution and all the activities around it i.e running jobs on jenkins and troubleshooting, raising and tracking bugs and completing automation execution in expected timelines Manage the day to day activities of the test team including providing the daily / cycle status, monitoring and reporting progress against the plan, providing guidance where required as well as taking any corrective action to ensure the agreed plan is achieved Able to manage a small team of automation Should have experience of test automation set up and related tools Bring innovation in the area of automation and get them implemented in the team Identifies improvements to the Business Quality Assurance process and assists in their implementation. Providing guidance where required as well as taking any corrective action to ensure the agreed plan is achieved Strong communication skills and experience of working with multiple vendors and stakeholder management. VOIS Equal Opportunity Employer Commitment India VO IS is proud to be an Equal Employment Opportunity Employer. We celebrate differences and we welcome and value diverse people and insights. We believe that being authentically human and inclusive powers our employees’ growth and enables them to create a positive impact on themselves and society. We do not discriminate based on age, colour, gender (including pregnancy, childbirth, or related medical conditions), gender identity, gender expression, national origin, race, religion, sexual orientation, status as an individual with a disability, or other applicable legally protected characteristics. As a result of living and breathing our commitment, our employees have helped us get certified as a Great Place to Work in India for four years running. We have been also highlighted among the Top 10 Best Workplaces for Millennials, Equity, and Inclusion , Top 50 Best Workplaces for Women , Top 25 Best Workplaces in IT & IT-BPM and 10th Overall Best Workplaces in India by the Great Place to Work Institute in 2024. These achievements position us among a select group of trustworthy and high-performing companies which put their employees at the heart of everything they do. By joining us, you are part of our commitment. We look forward to welcoming you into our family which represents a variety of cultures, backgrounds, perspectives, and skills! Apply now, and we’ll be in touch! Show more Show less