Job Description

Customer Support: Provide timely and effective technical support to customers via phone, email, chat, and in-person Troubleshoot technical issues related to hardware, software, and networking. Resolve customer Guide customers through problem-solving processes, explaining solutions in a clear, non-technical manner. Technical Troubleshooting: Diagnose and resolve issues related to operating systems, applications, network configurations, and security settings. Software Hardware Installation: Assist customers with the installation, configuration, and maintenance of software and hardware. Travel: Willingness to travel as required.