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Cnergee Technologies
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Network Support Professional

Network Support Professional

Cnergee Technologies

3 - 5 years

4 - 6 Lacs

Navi Mumbai

Posted:2 months ago| Platform:

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Skills Required

Network Engineering Customer Support technical support Network Support Troubleshooting maintenance

Work Mode

Work from Office

Job Type

Full Time

Job Description

Customer Support: Provide timely and effective technical support to customers via phone, email, chat, and in-person Troubleshoot technical issues related to hardware, software, and networking. Resolve customer Guide customers through problem-solving processes, explaining solutions in a clear, non-technical manner. Technical Troubleshooting: Diagnose and resolve issues related to operating systems, applications, network configurations, and security settings. Software Hardware Installation: Assist customers with the installation, configuration, and maintenance of software and hardware. Travel: Willingness to travel as required.

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Network Support Professional