Job
Description
Role Network/Infrastructure LeadResponsibilities Design, deployment, and support for storage, backup, and networking devices/systemsInvestigate network issues and bring to resolution within stated SLA parameters Provide root cause analysis to support team & customers upon requestResponsible for planning, implementing, and supporting changes to various infrastructure systems Review and assist with backup recovery planning & testingCollaboration with various teams supporting complex environments to troubleshoot issues Escalation point for support engineersInteract with hardware and software vendors to ensure timely resolution of issuesPeriodic recommendations to clients to optimize performance, availability, and resource cosumptionParticipate in training and mentoring of junior team membersDeveloping and maintaining systems architecture & common procedure documentationRequired Skills:
EducationAssociates or Bachelors degree in IT, Computer Science, or related field and/or equivalent work experience
CompTIA A, CompTIA Network certifications5 plus years of experience in administration, support, design, and implementation ofNetwork infrastructureExperience with Routing (BGP, RIPv2, OSPF, EIGRP)Experience with Switching (VLANs, Capacity Planning)Experience with WAN (MPLS, VPN)Familiarity with VOIP & Wireless Deployments2-5 years of support-level experience with:SAN technologies such as EMC, Nimble, NetApp, and HPEBackup technologies such as Veeam, Barracuda, eVault, Veritas, BackupExec, and CommvaultVMware virtualization technologyExcellent analytical, troubleshooting and problem-solving skillsExcellent written and oral communications skillsExperience with service delivery in a 24 x 7 x 365 environment Self-starter who can work effectively independently as well as in cross functional team environmentsNice to Have Skills Experience with AWS Route 53, Azure Traffic Manager and Global availability strategiesExperience with Azure ExpressRoute and/or AWS Direct ConnectInfosec experienceCisco or related network certifications VMware certificationsITIL v4 certificationMandatory SkillsNetwork infrastructureSAN technologies such as EMC, Nimble, NetApp, and HPECompTIA A CompTIA Network certificationsRouting Switching