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2.0 - 4.0 years
4 - 7 Lacs
Pune
Work from Office
Do Ensure timely response of all the tickets raised by the client end user Service requests solutioning by maintaining quality parameters Act as a custodian of clients network/ server/ system/ storage/ platform/ infrastructure and other equipments to keep track of each of their proper functioning and upkeep Keep a check on the number of tickets raised (dial home/ email/ chat/ IMS), ensuring right solutioning as per the defined resolution timeframe Perform root cause analysis of the tickets raised and create an action plan to resolve the problem to ensure right client satisfaction Provide an acceptance and immediate resolution to the high priority tickets/ service Installing and configuring software/ hardware requirements based on service requests 100% adherence to timeliness as per the priority of each issue, to manage client expectations and ensure zero escalations Provide application/ user access as per client requirements and requests to ensure timely solutioning Track all the tickets from acceptance to resolution stage as per the resolution time defined by the customer Maintain timely backup of important data/ logs and management resources to ensure the solution is of acceptable quality to maintain client satisfaction Coordinate with on-site team for complex problem resolution and ensure timely client servicing Review the log which Chat BOTS gather and ensure all the service requests/ issues are resolved in a timely manner Deliver NoPerformance ParameterMeasure1.100% adherence to SLA/ timelines Multiple cases of red time Zero customer escalation Client appreciation emails Mandatory Skills: BackupExec Backup. Experience: 1-3 Years.
Posted 2 weeks ago
4.0 - 5.0 years
6 - 7 Lacs
Bengaluru
Work from Office
Administers Commvault backup and recovery solutions, ensuring data protection and disaster recovery readiness.
Posted 2 weeks ago
2.0 - 4.0 years
4 - 6 Lacs
Chennai
Work from Office
The Big Data role involves working with relevant technologies, ensuring smooth operations, and contributing to business objectives. Responsibilities include analysis, development, implementation, and troubleshooting within the Big Data domain.
Posted 2 weeks ago
2.0 - 4.0 years
4 - 6 Lacs
Hyderabad
Work from Office
The Big Data role involves working with relevant technologies, ensuring smooth operations, and contributing to business objectives. Responsibilities include analysis, development, implementation, and troubleshooting within the Big Data domain.
Posted 2 weeks ago
5.0 - 8.0 years
9 - 13 Lacs
Bengaluru
Work from Office
Build enterprise curated data model from the raw data residing in enterprise data hub, for various data domains within Retail such as Product & pricing, Supply chain across various banners. Work with business team, stakeholders, and data technical teams to understand data model requirements. Ability to lead a small team of approximately 3-5 members effectively. Manage, mentor, and provide technical guidance/support to the team. Ability to contribute towards project estimations. Assist the organization with technical interviews during recruitment events. Exhibit Technical Leadership in driving the teams for successful product deliveries.
Posted 3 weeks ago
7.0 - 12.0 years
27 - 42 Lacs
Chennai
Work from Office
Commvault Backup Admin Database Creation and back up administration Good at Performance Monitoring
Posted 3 weeks ago
3 - 8 years
6 - 8 Lacs
Mumbai
Work from Office
SUMMARY Netbackup Administrator We are seeking a Netbackup Administrator with strong communication and documentation skills, as well as proficiency in Excel. The ideal candidate will have knowledge of backup tools such as Netbackup, Rubrik, and Networker, with a background in technical audit handling related to datacenter operations (Sysadmin, DBA, Network, etc). Experience: 3+ years Location: Mumbai Requirements 3+ years of experience as a NetBackup Administrator Strong understanding of compliance in the IT field Proficiency in NetBackup tool Please note that compliance related to the IT field is a must-have for this role.
Posted 2 months ago
3 - 6 years
2 - 6 Lacs
Bengaluru
Work from Office
JR REQ --BACKUP Administrator. --4to8year----Bangalore ---Naziya Fathima --- TCS C2H ---900000
Posted 2 months ago
5 - 9 years
3 - 7 Lacs
Maharashtra
Work from Office
Description Must have skills - Netbackup admin Optional/ Good to have skills - Commvault Location - Pune or Hyderabad Mandatory Technical Roles / ResponsibilitiesL3 Netbackup Installation configuration Netbackup Main activities Perform regular system maintenance; including Incident solving; Change implementation; Patch management; Analyze/solve performance and security issues Complex backup scheduling maintenance also includes helping solve complex problems related to operating system; databases; middleware or applications teams Troubleshooting backup failures and taking appropriate steps Hands on experience on Veritas Enterprise Vault and Data Domain appliances. Configuration and troubleshooting of SAN Client backup (Fiber Transport) Clear understanding on SLP and Vault Upgrading and patching the Backup servers Oracle/SQL/VMWare/Replication Director Integration with Netbackup Backup/restoration (DR) of UNIX/ Windows Host Backup/Restore for Oracle/SQL/ESX/NDMP Managing Internal Database of Netbackup Should also have good understanding on TCP/IP concepts. Need to have clear understanding on SAN Infrastructure and Architecture. Understanding of functional requirements and translation of business requirements into technical specifications Some knowledge on Object storage (Centera/ATMOS/ECS/eVault) administration Preferred to have good understanding of VMWare IntelliSnap backups/restore through CommVault Oracle backups/restore integration with CommVault Understanding of HyperScale Appliances with CommVault Understanding of storage policies, Schedule policies, data aging concepts in CommVault Named Job Posting? (if Yes - needs to be approved by SCSC) Additional Details Global Grade C Level To Be Defined Named Job Posting? (if Yes - needs to be approved by SCSC) No Remote work possibility No Global Role Family To be defined Local Role Name To be defined Local Skills NetBackup;CommVault Languages RequiredENGLISH Role Rarity To Be Defined
Posted 2 months ago
5 - 10 years
10 - 12 Lacs
Gurgaon
Work from Office
Project Role : Application Tech Support Practitioner Project Role Description : Act as the ongoing interface between the client and the system or application. Dedicated to quality, using exceptional communication skills to keep our world class systems running. Can accurately define a client issue and can interpret and design a resolution based on deep product knowledge. Must have skills : Commvault Backup Administration Good to have skills : NA Minimum 5 year(s) of experience is required Educational Qualification : 15 years full time education Summary :As an Application Tech Support Practitioner, you will act as the ongoing interface between the client and the system or application. Dedicated to quality, using exceptional communication skills to keep our world-class systems running. Can accurately define a client issue and can interpret and design a resolution based on deep product knowledge. Expand upon this role by providing technical support and troubleshooting for clients, ensuring seamless system functionality. Roles & Responsibilities: Expected to be an SME Collaborate and manage the team to perform Responsible for team decisions Engage with multiple teams and contribute on key decisions Provide solutions to problems for their immediate team and across multiple teams Ensure effective communication with clients to understand and resolve technical issues Implement best practices for system maintenance and optimization Conduct regular system audits to ensure data integrity and security Professional & Technical Skills: Must To Have Skills:Proficiency in Commvault Backup Administration Strong understanding of backup and recovery processes Experience in configuring and maintaining backup solutions Knowledge of disaster recovery strategies Hands-on experience in troubleshooting backup issues Additional Information: The candidate should have a minimum of 5 years of experience in Commvault Backup Administration This position is based at our Gurugram office A 15 years full-time education is required Qualifications 15 years full time education
Posted 2 months ago
7 - 12 years
9 - 14 Lacs
Noida
Work from Office
Project Role : Infra Tech Support Practitioner Project Role Description : Provide ongoing technical support and maintenance of production and development systems and software products (both remote and onsite) and for configured services running on various platforms (operating within a defined operating model and processes). Provide hardware/software support and implement technology at the operating system-level across all server and network areas, and for particular software solutions/vendors/brands. Work includes L1 and L2/ basic and intermediate level troubleshooting. Must have skills : Commvault Backup Administration Good to have skills : NA Minimum 7.5 year(s) of experience is required Educational Qualification : 15 years full time education Summary :As an Infra Tech Support Practitioner, you will provide ongoing technical support and maintenance for production and development systems and software products. You will be responsible for configuring services on various platforms and implementing technology at the operating system-level. Your role will involve troubleshooting at both basic and intermediate levels. Roles & Responsibilities: Expected to be an SME, collaborate and manage the team to perform. Responsible for team decisions. Engage with multiple teams and contribute on key decisions. Provide solutions to problems for their immediate team and across multiple teams. Ensure smooth functioning of production and development systems. Perform hardware and software support for various platforms. Troubleshoot and resolve issues at L1 and L2 levels. Implement technology at the operating system-level. Manage and maintain software solutions from different vendors. Collaborate with stakeholders to understand requirements and provide technical solutions. Professional & Technical Skills: Must To Have Skills:Proficiency in Commvault Backup Administration. Strong understanding of backup and recovery concepts. Experience in managing and maintaining backup infrastructure. Knowledge of disaster recovery procedures. Familiarity with storage technologies and protocols. Additional Information: The candidate should have a minimum of 7.5 years of experience in Commvault Backup Administration. This position is based in Noida. A 15 years full time education is required. Qualifications 15 years full time education
Posted 3 months ago
3 - 7 years
1 - 5 Lacs
Bengaluru
Work from Office
Project Role : Infra Tech Support Practitioner Project Role Description : Provide ongoing technical support and maintenance of production and development systems and software products (both remote and onsite) and for configured services running on various platforms (operating within a defined operating model and processes). Provide hardware/software support and implement technology at the operating system-level across all server and network areas, and for particular software solutions/vendors/brands. Work includes L1 and L2/ basic and intermediate level troubleshooting. Must have skills : Commvault Backup Administration Good to have skills : NA Minimum 3 year(s) of experience is required Educational Qualification : 15 years full time education Summary :As an Infra Tech Support Practitioner, you will provide ongoing technical support and maintenance for production and development systems and software products. You will be responsible for configuring services on various platforms and implementing technology at the operating system-level. Your role will involve L1 and L2 troubleshooting and providing hardware/software support. Roles & Responsibilities: Expected to perform independently and become an SME. Required active participation/contribution in team discussions. Contribute in providing solutions to work related problems. Assist in the configuration and maintenance of production and development systems. Troubleshoot and resolve hardware and software issues. Collaborate with team members to identify and implement technology solutions. Provide support for various platforms and software solutions. Assist in the implementation of operating system-level changes. Professional & Technical Skills: Must To Have Skills:Proficiency in Commvault Backup Administration. Strong understanding of backup and recovery concepts. Experience with managing and troubleshooting backup systems. Knowledge of storage technologies and data protection methods. Familiarity with operating system-level administration tasks. Additional Information: The candidate should have a minimum of 3 years of experience in Commvault Backup Administration. This position is based at our Bengaluru office. A 15 years full time education is required. Qualifications 15 years full time education
Posted 3 months ago
5 - 10 years
7 - 12 Lacs
Coimbatore
Work from Office
Project Role : Infra Tech Support Practitioner Project Role Description : Provide ongoing technical support and maintenance of production and development systems and software products (both remote and onsite) and for configured services running on various platforms (operating within a defined operating model and processes). Provide hardware/software support and implement technology at the operating system-level across all server and network areas, and for particular software solutions/vendors/brands. Work includes L1 and L2/ basic and intermediate level troubleshooting. Must have skills : Commvault Backup Administration Good to have skills : NA Minimum 5 year(s) of experience is required Educational Qualification : 15 years full time education Summary :As an Infra Tech Support Practitioner, you will provide ongoing technical support and maintenance of production and development systems and software products (both remote and onsite) and for configured services running on various platforms. You will implement technology at the operating system-level across all server and network areas, and for particular software solutions/vendors/brands. Your work includes L1 and L2/ basic and intermediate level troubleshooting. Roles & Responsibilities: Expected to be an SME Collaborate and manage the team to perform Responsible for team decisions Engage with multiple teams and contribute on key decisions Provide solutions to problems for their immediate team and across multiple teams Implement new technologies for system enhancements Conduct regular system audits for optimal performance Professional & Technical Skills: Must To Have Skills:Proficiency in Commvault Backup Administration Strong troubleshooting skills in backup and recovery solutions Experience in managing backup policies and schedules Knowledge of disaster recovery procedures Hands-on experience in configuring and maintaining backup infrastructure Additional Information: The candidate should have a minimum of 5 years of experience in Commvault Backup Administration This position is based at our Coimbatore office A 15 years full time education is required Qualifications 15 years full time education
Posted 3 months ago
5 - 10 years
9 - 15 Lacs
Greater Noida, Noida
Work from Office
• Install, configure, and manage Veritas NetBackup solutions in an enterprise environment. • Monitor and maintain backup policies, schedules, and storage lifecycle policies (SLP). • Support backup and recovery processes for SQL and Oracle databases.
Posted 3 months ago
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