5 Barracuda Jobs

As an experienced Online Systems & Backup Specialist joining our MSP technical support team, your primary focus will be on proactive server and network maintenance to ensure the reliability of our clients" systems and backups. You will utilize industry-leading tools such as ConnectWise PSA, Datto, Barracuda, and Axcient to carry out your responsibilities effectively. Your role will involve conducting various maintenance tasks according to SOP guidelines, including monthly, quarterly, and annual server maintenance. You will also be responsible for performing and documenting test restores of backups on platforms like Datto, Barracuda, or Dropsuite, as well as pushing antivirus updates to unprotected endpoints using ConnectWise Automate. Verifying the health of hypervisors, reviewing event logs, and ensuring critical system and application updates are applied regularly are also key aspects of your responsibilities. Monitoring Datto and Barracuda backups for errors, testing cloud-to-cloud backups, and enforcing backup retention policies are vital tasks related to backup and cloud management that you will handle. Additionally, conducting baseline internet performance tests, reviewing firewall logs and AD security groups, and maintaining firewall configurations will be part of your networking, security, and AD responsibilities. Your role will also involve documenting all maintenance activities, resolutions, backup verifications, and infrastructure updates, as well as opening and managing tickets on the ConnectWise PSA Maintenance Board. The ideal candidate for this position should have at least 3-5 years of experience in system/network maintenance within an MSP environment, hands-on experience with ConnectWise PSA/Automate, Datto, Barracuda, Hyper-V/ESXi, and Dropsuite, and a strong understanding of Active Directory, firewall configurations, and Windows Server environments. Preferred certifications for this role include Datto Certified Specialist, Microsoft Azure or Windows Server Certification, and CompTIA Network+ or Security+. The shift for this position is the night shift, Monday to Friday, with an on-site requirement at our secured operations center in Mohali. Join our team to work with global clients in a stable and growth-driven MSP environment, where you will have the opportunity to expand your skills with hands-on exposure to cutting-edge backup and RMM tools. Competitive compensation and performance-based growth opportunities await you in this role.,

Role Network/Infrastructure Lead Responsibilities Design, deployment, and support for storage, backup, and networking devices/systems Investigate network issues and bring to resolution within stated SLA parameters Provide root cause analysis to support team & customers upon request Responsible for planning, implementing, and supporting changes to various infrastructure systems Review and assist with backup recovery planning & testing Collaboration with various teams supporting complex environments to troubleshoot issues Escalation point for support engineers Interact with hardware and software vendors to ensure timely resolution of issues Periodic recommendations to clients to optimize performance, availability, and resource cosumption Participate in training and mentoring of junior team members Developing and maintaining systems architecture & common procedure documentation Required Skills: EducationAssociates or Bachelors degree in IT, Computer Science, or related field and/or equivalent work experience CompTIA A, CompTIA Network certifications 5 plus years of experience in administration, support, design, and implementation of Network infrastructure Experience with Routing (BGP, RIPv2, OSPF, EIGRP) Experience with Switching (VLANs, Capacity Planning) Experience with WAN (MPLS, VPN) Familiarity with VOIP & Wireless Deployments 2-5 years of support-level experience with: SAN technologies such as EMC, Nimble, NetApp, and HPE Backup technologies such as Veeam, Barracuda, eVault, Veritas, BackupExec, and Commvault VMware virtualization technology Excellent analytical, troubleshooting and problem-solving skills Excellent written and oral communications skills Experience with service delivery in a 24 x 7 x 365 environment Self-starter who can work effectively independently as well as in cross functional team environments Nice to Have Skills Experience with AWS Route 53, Azure Traffic Manager and Global availability strategies Experience with Azure ExpressRoute and/or AWS Direct Connect Infosec experience Cisco or related network certifications VMware certifications ITIL v4 certification Mandatory Skills Network infrastructure SAN technologies such as EMC, Nimble, NetApp, and HPE CompTIA A CompTIA Network certifications Routing Switching

Job Title : Senior Microsoft Systems Specialist Reports To Title : Head of IT Operations Business Function/Sub Function: IT Infra & Operation Location: Noida, India Position Overview You will design, build and deploy many features of O365/Azure AD, including system administration to support existing and future systems and to enable seamless integration into the company environments globally. There will be a focus on O365/Azure AD cloud infrastructure, configuration management and security to leverage corporate identity, network connectivity, and device type, helping to improve employee productivity. You will utilize your expert level experience and knowledge of Office 365/Azure AD architecture, administration, and best practice recommendations combined with a strong current and deep experience in security, legal and regulatory/compliance controls required for cloud environments. You will be responsible for aiding the development teams in the engineering and design, and leading in the testing, migration tooling, and deployment of the enterprise messaging and collaboration tool sets in Office 365/Azure AD. Key Responsibilities Administer and support Office 365 suite configurations , policies and Analyse, troubleshoot and Office 365 platforms. Provide subject matter expertise of Office 365 and Microsoft Azure with emphasis in security (Advanced Threat Protection (ATP) policies for Office 365, Entra, Azure AD Identity Protection, Conditional Access (CA), Azure Information Protection and Office365 Message Encryption ), architectural design, migration management and support of large-scale implementations. Work with the Information Security Officer developing a strategic plan for security. Provide subject matter expertise in Compliance & data retention leveraging Office 365 Data Loss Protection (DLP), Cloud Access Security Brokers (CASB), & Native Office 365 capabilities such as retention policies including Office 365 eDiscovery & Advanced eDiscovery. Implementation of new Office 365 features and functionality ( Microsoft Teams, Office 365 Groups, Planner, PowerApps ) and migrations to a target cloud O365 tenant, whether on-prem to cloud, cloud-to-cloud or external productivity (e.g., G Suite) to cloud. Evaluate needs and deliver solutions using OneDrive, Teams, SharePoint and other O365 collaboration. In-depth knowledge of Authorization & Authentication in Microsoft hybrid environment and experience with Azure AD including Single Sign On (SSO) and Multi-Factor Authentication (MFA) Assist in developing and implementation of support strategies for the various Office 365 applications. Effectively translate technical specifications, errors, and business logic through written and verbal communications to both technical and non-technical customers where appropriate, act as a mentor to apprentices studying Azure cloud. You will be a qualified Azure engineer with operational and architect level experience, as well as Microsoft certified for Azure solutions architect and Office 365. Skillset & Qualification: 8 - 10 years of experience and significant experience with ideally 5+ years as an O365 engineer in a 5000+ user environment Expert knowledge of Office 365 Platform, Exchange Online, SharePoint Online, Entra, Intune, Teams, Power BI, Security & Compliance Center, and OneDrive for Business Expert knowledge of Azure Active Directory, End Point Manager, and the Microsoft Identity Platform. Experience of configuring and working in cross-tenant, offshore teams. Expert knowledge of integrating Apple and Android hardware auto enrolment. Familiar with application monitoring tools, reviewing log files, and be available on occasion for off hours emergency support for critical applications Experience in setting up and maintaining virtual desktops (VDI) Experience with Microsoft Active Directory services including forest and domain design, policies, topology, replication, and trusts Implementation of advanced functions of Office 365 Security and Compliance Centre, Microsoft Federation Integration with Office 365, Azure and Identity Management with proven expertise in Product Information Management (PIM) / Privileged Access Management (PAM) Experience setting up and maintaining firewalls would be an advantage. Manage IT infrastructure projects, upgrades, and migrations based on business requirements. Collaborate with business leaders, product managers, and R&D teams to align IT strategies with organizational goals. Provide regular reports and insights on IT performance, risks, and improvement plans. Proven experience in Azure cloud, IT Infrastructure, Operations, ITSM, and Network Administration. Hands-on experience in Microsoft Azure, cloud monitoring & notification setup. Strong knowledge of ITIL processes , service management tools, automation, and PowerShell scripting. Proven experience in leading IT support teams, managing IT projects, and collaborating with cross-functional teams. Deep expertise in cloud, hybrid IT environments, and IT service management. Strong problem-solving skills and the ability to troubleshoot complex technical issues. Excellent communication, leadership, and stakeholder management skills. Ability to work across different time zones as per business needs. Strong analytical mindset, with a focus on continuous improvement and automation. Qualification : Bachelors or Master's degree in computer science, Information Technology, Engineering, or a related field. Professional Certifications (Preferred but not mandatory): Microsoft Certifications : Microsoft Certified Solutions Architect (AZ-305) Microsoft Certified: Azure Administrator Associate (AZ-104) Microsoft Certified: Identity and Access Administrator (SC-300) Microsoft 365 Certified: Modern Desktop Administrator Associate IT Service Management (ITSM) & Security Certifications: ITIL v4 Foundation (or higher) for ITSM best practices Networking Certifications : Cisco CCNA/CCNP, Aruba, or Arista networking certifications are a plus. Good to Have Experience integrating Microsoft 365 with LMS platforms like Moodle or Thesis.

(DDoS), Network next-generation Firewall, SSL Offloader, (NIPS), (APT), (WAF), Antivirus tools, (EDR), Server security solution, Vulnerability Assessment tools, Incident Handling, Forensic Analysis, (VAPT), SIEM, Patch Management etc.

Key Responsibilities Conduct email analysis and reverse engineer to identify and mitigate threats. Perform static and dynamic analysis Analyze network traffic and develop heuristic signatures to detect malicious activities. Investigate security incidents, including data breaches, system intrusions, and policy violations. Collaborate with cross-functional teams to improve detection capabilities and response. Develop and implement incident response plans and coordinate incident investigations. Classify, Maintain and update real-time block lists and URL block lists. Write and review regular expressions for phish, spam and fraud detection. Perform URL and email grading to assess and categorize potential threats. Engage in security response activities to address and resolve security incidents. Conduct threat hunting to proactively identify and address potential detection gaps. Basic Qualifications Bachelor's or Master's degree in Computer Science, Computer Engineering, Information Security, or a related field. Strong understanding of computer security, network architecture, and threat landscape. Familiarity with operating systems internals (Windows, MacOS, Linux, Android, iOS). Strong knowledge of networking concepts and OSI layers. Understanding of enterprise IT architecture, operating systems, and file systems. Excellent analytical skills and ability to identify patterns and trends. Strong research skills and ability to analyze and present complex data. Good logical reasoning and deep analytical skills. Good communication skills and attention to detail. Ability to perform well under stress, particularly in critical response situations. Basic qualities of a researcher, including curiosity, persistence, and attention to detail. Technical Skills Threat Analysis and Incident Response : Ability to analyze email threats, identify indicators of compromise (IOCs), and respond to incidents promptly. Phishing Detection and Mitigation : Expertise in identifying and mitigating phishing attacks, including spear-phishing and whaling. Malware Analysis : Skills in analyzing email-borne malware, understanding its behavior, and developing countermeasures. Cryptography : Knowledge of encryption techniques to secure email communications and protect sensitive data. Network Security : Understanding of network protocols and security measures to detect and prevent email-based attacks. Programming and Scripting : Proficiency in languages like Kusto, Python, PowerShell, or Bash for automating security tasks and analyzing email logs. Regulatory Compliance : Familiarity with regulations such as GDPR, HIPAA, and others that impact email security practices. Tools Secure Email Gateways (SEGs) : Tools like Microsoft Defender for Office, Proofpoint, Mimecast, or Barracuda to filter and block malicious emails. Email Encryption Tools : Solutions like PGP (Pretty Good Privacy) or S/MIME (Secure/Multipurpose Internet Mail Extensions) for encrypting email content. Threat Intelligence Platforms : Tools other than VirusTotal, MX Tool box like ThreatConnect or Recorded Future to gather and analyze threat intelligence data. Sandboxing Solutions : Tools like Windows Sandbox, FireEye or Palo Alto Networks WildFire to safely analyze suspicious email attachments. Anti-Phishing Tools : Solutions like PhishMe or Cofense to detect and respond to phishing attempts. Security Information and Event Management or Incident Response Tools