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T&N Business Services
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Network Engineer

Network Engineer

T&N Business Services

10 years

0 Lacs

mumbai maharashtra india

Posted:10 hours ago| Platform:

Apply

Skills Required

network support ip ethernet networks service troubleshooting analysis communication timing circuit juniper resolve bgp mpls switching snmp testing monitoring metrics engineering documentation diagnostics reports provisioning cisco certifications iperf wireshark

Work Mode

On-site

Job Type

Full Time

Job Description

Network Support Engineer

Experience Required : 3-10yrs

Location : Navi Mumbai

Budget :15Lpa

Shift timing :24*7

Notice Period : Max 30days

Key Responsibilities by Category:

Experience Level

3–10 years in Network Operations within Telecom or ISP environments.
Proven ability to troubleshoot and repair Ethernet/IP circuits at the service and circuit levels.

Customer Circuit Support

Provide Tier 2/3 support for escalated network and customer incidents.
Communicate directly with enterprise customers, offering timely updates and resolutions.

Network Equipment Support

Configure, install, and maintain network devices (Routers, Switches, NIDs).
Work with platforms such as
Juniper /Cisco/Nokia/Ciena/Accedian
.

Protocol Troubleshooting

Diagnose and resolve issues related to
BGP, MPLS, Ethernet Switching, VLANs, STP, LAG
.
Utilize CLI and SNMP-based tools for analysis and troubleshooting.

Fiber Testing & Diagnostics

Conduct
RFC 2544
testing and validate network throughput.
Assist field engineers with
OTDR
testing for fiber faults.

NOC Monitoring & Escalation

Monitor alarms and performance metrics in a 24x7 NOC environment.
Escalate complex issues to senior engineering teams or external vendors.

Documentation & Reporting

Log diagnostics, resolutions, and RCA in ticketing systems.
Maintain clear incident reports and resolution timelines.

Collaboration

Coordinate with Field Engineers, Provisioning, and Engineering teams.
Liaise with third-party vendors for hardware troubleshooting and escalations.

Customer Communication

Provide professional, timely, and clear communication to customers and internal stakeholders.
Maintain high standards in both written and verbal communication.

Technical Proficiency

Hands-on experience with
Juniper, Cisco, Nokia, Accedian, Ciena
.
Exposure to
Telco infrastructure, FTTx, DWDM
is a plus.

Certifications (Preferred)

Cisco:
CCNA/CCNP
, Juniper:
JNCIA/JNCIS
, Nokia certifications preferred.

Tools & Testing Experience

Experience with
OTDR, iPerf, Wireshark, RFC 2544
, and vendor-specific diagnostic tools.

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