Network Engineer L1

Bct Consulting

2 - 3 years

0 Lacs

kochi jaipur greater noida

Posted:Just now| Platform:

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Skills Required

network engineer cisco certified network professional dialer cdr ability voice pbx switches exchanges network support ccna ccna certified ccnp certified voice recorder firewall cisco certified routers

Work Mode

Work from Office

Job Type

Full Time

Job Description

Role & responsibilities

L1 Network Engineer

Basic level understanding of Network & Telecom infra and services. Alert management through deployed NMS solution

2-3 yrs

Having an intermediate level of understanding of
Network Devices (Routers /Switches/Exchanges/Firewall / Wireless System)
Configuring the Network equipment with minimum / basic configuration
Hands & Feet support as per remote instructions.
Understanding
Voice PBX, Dialer, Voice Recorder, CDR Ability to provide level 1 hands & feet support for all Network & Voice related issues
Closure of assigned tickets Ticket closures within SLA
Interdomain Knowledge to attend network and voice related L1 calls
Monthly Inventory & Spare management reports Adherence to Backup management process Monthly upgradation of Network documentations Updating devices hardening daily checklist
ITIL basic knowledge
Timely escalation to the next level
Certifications: CCNA, CCNP and equivalent
Location: Noida, Jaipur, Gurugram, Pune, kochi

Preferred candidate profile

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