SoftTech Services

7 Job openings at SoftTech Services
Network Architect Bengaluru, Karnataka 10 - 15 years None Not disclosed On-site Not specified

Purpose of Role: Network Architect role is expected to work on large scale Global Projects spanning across Network and Security domains. Close working with Business, Project management, Vendors to ensure all the main aspects of the project right from discovery all the way to final part of the project which is preparing/reviewing HLDs& LLDs and implementation in the correct manner Advises the technical standpoint to the project managers or management. Top Accountabilities: Help Company to develop network requirements, planning, and analysis. Work alongside vendors, clients, carriers and technical staff on implementing, optimizing, and consistently managing of networks. Preliminary and detailed network designs. Analyze and understand existing networks. Incorporate usability testing into design work. Collaborate with others and work well with Product Owners and External developers and product management. Provide direction to determine the best solutions for our business needs, help identify gaps and shortcomings in current setups, and determine necessary path forward to create consistent and efficient systems. Stay relevant with latest techniques, tools and designs. Identifying service improvement actions, to remove single points of failure and to provide a more efficient, robust system and support process where applicable. Bridge gap between business needs and technological solutions; demonstrate an ability to draw on both business and technical expertise; establish a high-level trust among both business and technical professionals. Demonstrate competency in strategic thinking and leadership with extremely strong abilities. Qualifications and Desirable Experience Required: 10 to 15 years of experience in Network Design / Delivery. Must be effective in working both independently and in a team setting. Excellent communication skills, both written and oral are required. Strong experience with Cisco Wireless, LAN Technologies , Knowledge on Compute Servers and Understanding on Security Concepts and Firewalls. Domain knowledge in Wireless Design, Site Survey knowledge(Air magnet, Ekahau) , dot1x, EAP TLS, Flex connect. SDWAN experience is preferred. Hands on experience in routing and switching and Firewalls(preferably Palo Alto) is a must. OT/ Factory network experience is an added advantage. Ability to handle service restoration for complex faults (Technology & Solution based) in a LAN,WLAN/WAN environment. Intermediate level of understanding on Cisco WLAN platforms & associated troubleshooting. Excellent hands-on troubleshooting and Design of Enterprise Network architecture and able to support hierarchical network designs and deployments. Ability to simplify complex requirements or solutions. Right attitude and logical thinking into any requirements / issues. Good Understanding of LAN and LAN technologies. Understanding for Architectural Standards and Technologies associated. Good communication capabilities. Advise stakeholders on network solutions, translating business requirements into technical specifications. Person who is able to collaborate with different teams and Stich Solution based on the organization standards. Maintain comprehensive documentation of network designs, configurations, and procedures. Implementation of network solutions, ensuring proper configuration and integration with existing systems. Develop detailed network blueprints, including physical and logical network layouts, addressing requirements for connectivity, security, and performance. Domain Experience in OT. Education: Bachelor’s degree in computer science, Electronics and Communications, Information Technology or similar. CCNP Certification . CCIE in R&S is preferred. Job Location: Bangalore Email : [email protected]

Network Architect Bengaluru 10 - 15 years INR 3.511 - 5.84 Lacs P.A. On-site Part Time

Purpose of Role: Network Architect role is expected to work on large scale Global Projects spanning across Network and Security domains. Close working with Business, Project management, Vendors to ensure all the main aspects of the project right from discovery all the way to final part of the project which is preparing/reviewing HLDs& LLDs and implementation in the correct manner Advises the technical standpoint to the project managers or management. Top Accountabilities: Help Company to develop network requirements, planning, and analysis. Work alongside vendors, clients, carriers and technical staff on implementing, optimizing, and consistently managing of networks. Preliminary and detailed network designs. Analyze and understand existing networks. Incorporate usability testing into design work. Collaborate with others and work well with Product Owners and External developers and product management. Provide direction to determine the best solutions for our business needs, help identify gaps and shortcomings in current setups, and determine necessary path forward to create consistent and efficient systems. Stay relevant with latest techniques, tools and designs. Identifying service improvement actions, to remove single points of failure and to provide a more efficient, robust system and support process where applicable. Bridge gap between business needs and technological solutions; demonstrate an ability to draw on both business and technical expertise; establish a high-level trust among both business and technical professionals. Demonstrate competency in strategic thinking and leadership with extremely strong abilities. Qualifications and Desirable Experience Required: 10 to 15 years of experience in Network Design / Delivery. Must be effective in working both independently and in a team setting. Excellent communication skills, both written and oral are required. Strong experience with Cisco Wireless, LAN Technologies , Knowledge on Compute Servers and Understanding on Security Concepts and Firewalls. Domain knowledge in Wireless Design, Site Survey knowledge(Air magnet, Ekahau) , dot1x, EAP TLS, Flex connect. SDWAN experience is preferred. Hands on experience in routing and switching and Firewalls(preferably Palo Alto) is a must. OT/ Factory network experience is an added advantage. Ability to handle service restoration for complex faults (Technology & Solution based) in a LAN,WLAN/WAN environment. Intermediate level of understanding on Cisco WLAN platforms & associated troubleshooting. Excellent hands-on troubleshooting and Design of Enterprise Network architecture and able to support hierarchical network designs and deployments. Ability to simplify complex requirements or solutions. Right attitude and logical thinking into any requirements / issues. Good Understanding of LAN and LAN technologies. Understanding for Architectural Standards and Technologies associated. Good communication capabilities. Advise stakeholders on network solutions, translating business requirements into technical specifications. Person who is able to collaborate with different teams and Stich Solution based on the organization standards. Maintain comprehensive documentation of network designs, configurations, and procedures. Implementation of network solutions, ensuring proper configuration and integration with existing systems. Develop detailed network blueprints, including physical and logical network layouts, addressing requirements for connectivity, security, and performance. Domain Experience in OT. Education: Bachelor’s degree in computer science, Electronics and Communications, Information Technology or similar. CCNP Certification . CCIE in R&S is preferred. Job Location: Bangalore Email : careers@intuitorit.com

Sr. Systems Engineer (NMS) karnataka 6 - 10 years INR Not disclosed On-site Full Time

Intuitor is currently seeking a Senior Systems Engineer to join our team in Bangalore. As a Senior Systems Engineer, you will be responsible for various tasks including analyzing, designing, installing, configuring, maintaining, and repairing network monitoring infrastructure. This hands-on role is at a senior level and requires you to act as the primary technical contact for providing consultative, proactive, and reactive support to managed services and maintenance accounts/customers. Your responsibilities will include providing escalation support for complex network monitoring tools, reviewing monitoring tools design and configuration, and offering recommendations according to best practices. You will oversee the planning, design, implementation, and operation of customer network monitoring platforms, actively participating in specifying customer requirements and implementation plans for advanced network monitoring solutions. Additionally, you will manage the implementation of customer network monitoring projects and provide technical consulting, device configuration, and troubleshooting services remotely through the Network Operation Centre. To qualify for this role, you must have a Bachelor's degree in a technical field such as Computer Science or IT, along with a minimum of six years of practical experience. Experience with Cisco and other networking equipment is required, as well as in-depth knowledge of network monitoring platforms like Science Logic (EM7), Nimsoft, Prognosis, and EMC Smarts. You should also have knowledge of operating systems such as Windows and Linux, and databases like MySQL, SQL, and Mariadb. In addition to technical skills, interpersonal and customer service skills are essential for this role. You must possess a strong sense of ethics, excellent communication skills, and the ability to manage time effectively while handling multiple assignments. A detail-oriented and methodical approach to problem-solving is crucial, along with the ability to work both independently and as part of a team. Continuous learning and self-study to keep up with new products and technologies are also expected. If you are looking to advance your career as a Senior Systems Engineer in a dynamic environment, we encourage you to apply by sending your resume to careers@intuitorit.com. Join us at Intuitor and be part of our dedicated team in Bangalore.,

Network Engineer L1 karnataka 2 - 6 years INR Not disclosed On-site Full Time

You are a fast-growing Managed Service Provider with leading Global Enterprises/Telecom Service Providers as clients. The company is expanding its India Operations and seeking experienced and dedicated Network Engineers to join the Support Team. Ideal candidates will be BE/BSc/Diploma engineers with 2-3 years of experience and Cisco certified (CCNA). Your responsibilities will include having a solid Understanding of TCP/IP and troubleshooting Network Connectivity issues. You should have hands-on experience with Cisco routers, switches, and security devices, focusing on Routing & Switching & Security. Proficiency in troubleshooting enterprise networks with technologies like Static routes, EIGRP, BGP, OSPF, STP, UDLD, ARP, VTP, EtherChannels, IP Addressing & Subnetting, WAN technologies (MPLS, SDN), Firewall, Access list, Stateful Inspection, NAT, VPN, and Tunneling is essential. As a Network Engineer, you will provide Level-1 support for network-related issues, monitor system performance for availability and reliability, and work in a network operations center environment. Familiarity with ITIL practices and processes is required, along with strong research, investigation, and evaluation skills for structured problem-solving. Effective communication with TAC, vendors, and IT teams for issue resolution is crucial. Additional Requirements: - Strong verbal and written communication skills - Excellent interpersonal skills and ability to work as part of a team - Effective collaboration across internal and external organizations - Strong technology background Location: Bangalore Email: careers@intuitorit.com,

Cisco UCCE Engineer karnataka 5 - 9 years INR Not disclosed On-site Full Time

As an experienced and certified Cisco Contact Center engineer, you will be responsible for providing technical expertise in Unified Communications and Contact Center solutions. Your role will include client consultation, planning, designing, implementing, and supporting IP-based call center solutions. You will be tasked with developing and implementing technical architectures, analyzing existing networks, and recommending solutions to enhance performance. Your responsibilities will also involve setting up, configuring, and testing various components of the Cisco IP Contact Center, such as Cisco Call Manager, IVR, Cisco Intelligent Contact Manager, CVP, Workflow Management systems, and Call recording systems. Additionally, you will participate in IT projects aimed at improving converged network solutions, following established processes and procedures throughout the project lifecycle. Troubleshooting, maintaining, upgrading, and providing solutions to complex hardware and software issues will be part of your daily tasks. You will assist in project management using the PMP methodology, create and execute test plans, and deliver high-quality content using appropriate document templates. Ensuring that solutions are implemented as designed and meeting customer expectations will be crucial, requiring effective communication with Professional Services Managers, Project Managers, and customers. To be successful in this role, you must hold a Bachelor's Degree in Information Systems, Accounting Systems, Computer Science, or equivalent, along with at least 5 years of experience in delivering technical solutions. High-end expertise in Cisco Contact Center and Collaboration systems engineering is essential, as well as experience in capturing customer call flow requirements and integrating UCCE with other manufacturers" products. Candidates with knowledge of voicemail, unified messaging, ACD, IVR systems, and integration with CRM packages, along with CCNP or CCDP certification, will be preferred. Strong verbal and written communication skills, the ability to collaborate effectively across organizations, and a solid technology background are required. You should also demonstrate an aptitude for quickly learning new technologies and concepts. This position is based in Bangalore. For further details or to apply, please email your resume to careers@intuitorit.com.,

Network Engineer L1 karnataka 2 - 6 years INR Not disclosed On-site Full Time

As a Network Engineer at our fast-growing Managed Service Provider in Bangalore, you will be an integral part of our Support Team catering to leading Global Enterprises/Telecom Service Providers. Your responsibilities will include: - Providing Level-1 support and troubleshooting to resolve network related issues - Monitoring performance to ensure system availability and reliability - Collaborating with TAC, vendors, and other IT personnel for effective problem resolution - Demonstrating very good Understanding of TCP/IP and troubleshooting of Network Connectivity - Utilizing your experience with Cisco routers, switches, and security devices - Applying your knowledge in Routing & Switching & Security, including troubleshooting enterprise networks with technologies such as Static routes, EIGRP, BGP, OSPF, STP, UDLD, ARP, VTP, EtherChannels, IP Addressing & Subnetting, WAN MPLS, SDN circuits, Firewall, Access list, Stateful Inspection, NAT, VPN, Tunneling Qualifications required for this role: - BE / BSc / Diploma engineers with a minimum of 2 to 3 years of experience - Cisco certified (CCNA) - Experience in a network operations center is preferred - Knowledge of ITIL practices and processes - Strong research, investigation, and evaluation skills - Effective skills in analyzing technology behavior and issue resolution - Experience using Troubleticketing tools such as ServiceNow/Remedy for handling trouble tickets In addition to the technical requirements, we seek candidates with strong verbal and written communication skills, excellent interpersonal skills, and the ability to work effectively across internal and external organizations. A strong technology background is a must for this role. If interested, please reach out to us at careers@intuitorit.com.,

Sr. Systems Engineer karnataka 7 - 11 years INR Not disclosed On-site Full Time

As a Systems Engineer at the company, your role involves configuring, deploying, troubleshooting, and providing ongoing operations and maintenance support for client and Clients infrastructures (OS: e.g., Windows, Linux, VMware), primarily focusing on post-implementation support. You will work as part of a 24/7 team to ensure a secure and stable environment, ensuring smooth operations for customers. Additionally, you will serve as an escalation point for Systems Engineer I and II and provide coaching for the team. Key Responsibilities: - Monitor emails for incoming issues, updates, or questions from customers/colleagues. - Manage ticket management system, including incoming tickets and updates. - Advise the team regarding tickets in the queue. - Manage escalated tickets to ensure SLA compliance and customer satisfaction. - Prioritize tickets based on severity/urgency, providing guidance to others on priorities. - Deliver customer-focused support via phone calls and ticket-based communications. - Diagnose, troubleshoot, and resolve external customer and Systems issues. - Research issues using various resources and sources. - Follow standard ITIL practices for issue identification, solution determination, and implementation. - Work on projects, conduct project scoping, drive project deliverables, and raise governance issues. - Proactively monitor the environment, plan for maintenance and updates, and identify opportunities for improvement. - Develop compliance testing strategies and plans for system performance improvement. - Review and manage team documentation activities, including systems documentation, run books, reports, etc. - Coach and mentor other engineers, serve as a resource within the team, and communicate effectively with technical and non-technical audiences. Qualifications Required: - Bachelor's degree in a related field and 7-10 years of system engineering experience or equivalent. - Experience with Linux, Windows, and VMware systems. - General Microsoft Office and Visio experience. - Additional certifications such as RHCE, SCSA, SCNA, LPIC, MCSE, MCITP, VCP, VCAP are preferred. Location: Bangalore If you are looking for a challenging role where you can utilize your expertise in system engineering and provide exceptional support to customers, this opportunity at the company could be the ideal fit for you. Feel free to reach out to careers@intuitorit.com for further information.,