As a Junior Network Engineer based in Bangalore, India, your main responsibilities will include planning and executing Firewall Installation either remotely or onsite, while ensuring adherence to best practices. You will be providing seamless customer support via phone and email, troubleshooting Firewall and Network related issues effectively. It is crucial to maintain detailed documentation of customer interactions, solutions provided, and feedback in the issue tracking system for future reference and improvement of best practices. You will play a key role in relaying customer feedback and recurring technical issues to the product team through reporting managers. Continuous learning is essential to stay updated with firewall features, updates, new releases, as well as networking trends and other firewalls in the market. Collaboration with support engineers, sales, and IT Infra team will be necessary to ensure timely and accurate resolution of customer issues, pre-sales demos, and prospect inquiries. Participation in training sessions and workshops to enhance technical and soft skills is encouraged. Quality adherence to company standards and guidelines in all support activities and documentation is paramount. Proper escalation of issues requiring higher technical or decision-making authority to Team lead and Head of the team is expected. Key Performance Indicators (KPIs) that you will be measured on include First Response Time, Resolution Time, Customer Satisfaction Score, Technical Accuracy, and Ticket Volume. To qualify for this role, you should possess a Degree or Diploma in Science or Technology, along with a Certification in Cisco/Microsoft/Redhat or any Networking Domain. One year of experience in IT-related work is preferred. A CCNA certification is required. This is a full-time position with benefits including health insurance and Provident Fund. The work schedule is during day shifts. A Bachelor's degree is required, and a total of 2 years of work experience is preferred. The work location is in person.,
Job Summary We are seeking a passionate and skilled DevOps Engineer with 2–3 years of hands-on experience in CI/CD, infrastructure automation, cloud services, and container orchestration. You’ll play a key role in streamlining our development workflows, maintaining deployment pipelines, and ensuring scalable, secure, and highly available infrastructure. --- Key Responsibilities: v Design, implement, and manage CI/CD pipelines for automated builds, tests, and deployments. v Manage and monitor cloud infrastructure (AWS/GCP/Azure) using IaC tools like Terra form or Cloud Formation. v Deploy and maintain containerized applications using Docker and Kubernetes. v Collaborate with developers to enhance application performance, availability, and scalability. v Implement logging, monitoring, and alerting solutions (e.g., Prometheus, Grafana, ELK, Datadog). v Ensure infrastructure and application security using best practices (e.g., IAM, Secrets Management). v Support incident response and root cause analysis for production issues. Required Skills & Qualifications: v 2–3 years of experience as a DevOps Engineer or in a similar role. v Hands-on experience with CI/CD tools (Jenkins, GitLab CI, GitHub Actions, etc.). v Proficiency in Terraform or Ansible for infrastructure automation. v Strong experience with cloud platforms – AWS (preferred), Azure, or GCP. v Working knowledge of Docker, Kubernetes, and Helm. v Good understanding of Linux systems, shell scripting, and networking fundamentals. v Familiar with monitoring tools and logging stacks. --- Preferred (Nice to Have): v Exposure to ArgoCD, Spinnaker, or other GitOps tools. v Experience with serverless architectures and cloud-native design patterns. v Basic programming/scripting knowledge in Python, Go, or Bash. --- Soft Skills: v Excellent communication and collaboration skills. v Strong problem-solving ability and a proactive mindset. v Eagerness to learn and adapt in a fast-paced environment. --- What We Offer: v Competitive salary and benefits. v Flexible work environment (remote/hybrid). v Opportunity to work with cutting-edge DevOps and cloud technologies. v A collaborative team and a culture that values innovation. Job Type: Full-time Pay: ₹250,000.00 - ₹400,000.00 per year Benefits: Health insurance Provident Fund Education: Bachelor's (Preferred) Experience: Linux: 3 years (Preferred) Azure: 2 years (Preferred) Work Location: In person