Network Engineer

Hiring = Network Engineer L1

Experience

• 2-4 Years
• Basic understanding of networking concepts and protocols.
• Experience with SD-WAN technologies and tools.
• Familiarity with circuit monitoring tools and techniques.
• Strong communication skills for effective ISP coordination.
• Ability to generate and analyze technical reports.

Special Knowledge, Skills, and Abilities

• Excellent communication skills (written and verbal)
• Ability to communicate correctly and clearly with all internal and external customers.
• Excellent documentation skills
• Good comprehension skills ability to clearly understand and state the issues customers present.
• Good composition skills ability to compose a grammatically correct, concise, and accurate written response.
• Work successfully in a team environment as well as independently
• Ability to use a desktop computer system.
• Familiarity with Windows, Microsoft Office & Browsing Internet resources.
• Excellent typing skills
• Excellent customer service skills, including maintaining focus on the customer issue in a fast-paced environment.
• Demonstrates ownership to resolve challenging customer issues, escalating when necessary.
• Flexible with the working schedule; may be expected to work weekends, holidays and events.
• Ability to approach problems logically and rationally.
• Action oriented and self-disciplined
• Organized and detail oriented.
• Resolving Technical complex queries
• Drive continuous improvement through root cause identification and defect elimination.

Work Location:

• Chennai (Work from office – NO REMOTE work option)

Work Environment:

24/7 and 5 days of work from office.

Interested can share resume to hemamalini.dhanasekaran@cbts.com