Job
Description
Project description An excellent opportunity for personal development in a dynamic environment. You will join a highly skilled and dynamic team, leading the application support area for a large MNC.There are good opportunities to develop in different areas. The team is highly skilled and will provide a great opportunity to expand your knowledge. We require an organized and enthusiastic person to join us and lead the team from the front by taking ownership.The project is a long-term with the expectation to expand the existing application by 3-4 times.Do you have what it takes? Then get in touch. Responsibilities Lead the Murex Production Support Team, ensuring 24/7 system availability, stability, and performance. Manage incident resolution, root cause analysis, and problem management to minimize disruptions to trading and risk operations. Oversee Murex application server-side and database-side support, ensuring optimal system performance. Drive continuous improvement by implementing best practices in support processes, monitoring, and automation. Ensure timely ticket resolution within SLAs while improving service levels and efficiency. Collaborate with traders, risk managers, operations teams, and IT teams to troubleshoot and optimize Murex functionalities. Lead Murex system upgrades, patches, and enhancements to align with evolving business needs. Manage a team of Murex specialists, handling recruitment, mentorship, and performance management. Engage with key stakeholders, including business leaders and external vendors, to enhance platform capabilities. Ensure compliance with governance, regulatory, and risk management requirements. Skills Must have 12+ years of Murex support experience Murex ExpertiseIn-depth knowledge of all Murex modules (Front Office, Risk, Back Office, Accounting, Market Data, etc.). Technical ProficiencyStrong experience in Murex application server-side and database-side management. Incident & Problem ManagementHands-on experience in ticket resolution, troubleshooting, and support process optimization. Project & Team ManagementProven ability to lead support teams, manage stakeholders, and drive operational excellence. Stakeholder ManagementAbility to effectively communicate with traders, risk managers, IT teams, and senior leadership. Strategic ThinkingExperience in driving system stability, automation, and operational efficiency. Willing to work in shifts and WFO in hybrid mode Nice to have Commodities Trading KnowledgeUnderstanding of trading workflows, risk management, and regulatory compliance in the commodities space is a plus. Experience with DevOps, cloud technologies, and automation tools for production support. ITIL Certification or other relevant IT service management certifications. Proficiency in SQL, Unix/Linux, scripting, and database performance tuning.
