Posted:2 weeks ago|
Platform:
Work from Office
Full Time
Work as a service desk analyst to process multimedia requests such as Audio and Video Conferences/events.
• Resolve Audio Conference (AC), Video Conference (VC) and Zoom booking issues.• Communicate effectively with a diverse group of clients.• Set up, monitor and manage audio & video conferences remotely and onsite.• Process email and ticket requests efficiently and in a timely manner.• Act as an audio conference operator for high profile Operator Assisted calls.• Act as an event coordinator for high profile Zoom Corporate/Roadshow events.• Coordinate preventative maintenance and troubleshooting for AV infrastructure
V. SKILLS & EXPERIENCE WERE LOOKING FOR
a. Basic QualificationsI. Strong verbal and written communication skills.II. Strong analytical skills and quality conscious.III. Ability to adapt to new programs and applications.IV. Technically strong on the Audio and Video equipment & technology.V. Experience of working in a “hands on” role with Audio Visual products and Cloud Conferencing (Zoom).VI. Works well under pressure.VII. Portrays the highest level of professionalism.VIII. Accurately document instances of hardware failure, repair, installation, upgrade and removal.IX. Ability to have sound judgment in prioritizing tasks accordingly. Must be multi-task oriented.X. Works well within a team and with clients at all levels.XI. Complies with given standards, policies and procedures.
b. Preferred Qualifications
I. The use of software based web application programs such as Zoom, WebEx, Teams, and Service Now.II. Experience operating and troubleshooting on a variety of multimedia /audiovisual hardware and software for at least 2 years.
Trigent Software
Upload Resume
Drag or click to upload
Your data is secure with us, protected by advanced encryption.
Browse through a variety of job opportunities tailored to your skills and preferences. Filter by location, experience, salary, and more to find your perfect fit.
We have sent an OTP to your contact. Please enter it below to verify.
Instantly access job listings, apply easily, and track applications.
hyderabad, bengaluru
Experience: Not specified
2.0 - 7.0 Lacs P.A.
bengaluru
Experience: Not specified
2.0 - 7.0 Lacs P.A.
bengaluru
3.0 - 7.0 Lacs P.A.
gorakhpur
Experience: Not specified
1.2 - 1.8 Lacs P.A.
bengaluru
1.0 - 5.0 Lacs P.A.
bengaluru
10.0 - 12.0 Lacs P.A.
mumbai, navi mumbai, mumbai (all areas)
3.0 - 5.5 Lacs P.A.
1.0 - 5.0 Lacs P.A.
bengaluru
1.0 - 5.0 Lacs P.A.
bengaluru
1.0 - 5.0 Lacs P.A.
