Innovatia Technical Services Inc. (ITSI) is an industry-leading technology outsourcing support provider with expertise in the telecommunications industry. Operating for over 20 years, we specialize in workflow and knowledge processes, as well as technical support, helpdesk and multilingual support services. With over 300 professional experts across the globe, we service some of the worlds' most successful Fortune 500 and Fortune 1000 companies.
Responsibilities
- Lead the planning, design, and execution of complex Microsoft 365 tenant-to-tenant migrations, including mailboxes, SharePoint data, OneDrive, and Microsoft Teams.
- Develop and implement a detailed migration strategy, including pre-migration analysis, coexistence strategies, and post-migration support.
- Migrate Active Directory objects such as users, groups, and computers using tools like Active Directory Migration Tool (ADMT) or third-party solutions.
- Configure and manage Microsoft 365 services such as Exchange Online, SharePoint Online, and OneDrive, including handling data and mailbox migrations.
- Implement and manage Microsoft Intune for laptop and user profile migration during tenant consolidation.
- Utilize scripting, particularly PowerShell, to automate migration tasks and administrative functions.
- Collaborate with various IT teams to ensure a secure and efficient integration process that aligns with business needs.
- Document all migration procedures, configurations, and troubleshooting steps.
- Provide technical leadership, troubleshoot complex migration issues, and perform root cause analysis (RCA).
Qualifications
- Experience: 5 to 10+ years of proven experience in Microsoft 365 administration and enterprise-level migration projects.
- Certifications: Relevant Microsoft certifications, such as Microsoft 365 Certified: Enterprise Administrator Expert or Azure Administrator Associate, are highly desirable.
- Active Directory: Deep expertise in Active Directory, Group Policy (GPO), and setting up trust relationships between domains.
- Migration Tools: Hands-on experience with migration tools like BitTitan MigrationWiz or others.
- PowerShell: Strong scripting skills using PowerShell for administration and automation.
- Intune: Expertise in Microsoft Endpoint Manager (Intune) for endpoint migration and management.
- Security: Solid understanding of Microsoft 365 security features, including Conditional Access and Information Protection.
- Cloud: Extensive knowledge of Microsoft Azure and other cloud services is a plus.
- Problem-Solving: Strong troubleshooting and analytical skills to resolve complex migration-related issues.
Benefits at Innovatia
- Comprehensive Health Insurance policy
- Employee Wellness Program with focus on mental health
- Robust reward and recognition programs
- Company incentive programs offered
- Attractive leave policy: Holiday Leave, Maternity Leave, Paternity Leave, Birthday leave, Bereavement Leave and Paid Leave for personal time off
- Ample growth and learning opportunities
- Remote work opportunities
- Focus on work/life balance
- Immigration Program supporting immigration to Canada for eligible employees
We thank all candidates for their interest, however, only those selected for an interview will be contacted.
Innovatia is an equal opportunity employer.
