MS CRM + Framework

MS CRM + Framework Consultant

Requirements

Key Responsibilities:

• Implement, configure, and customize Microsoft CRM solutions to align with client business objectives
• Analyze business processes and provide recommendations for improvement using MS CRM functionalities
• Utilize frameworks effectively to enhance CRM capabilities and ensure seamless integration with existing systems
• Conduct thorough system testing and assist in user acceptance testing to validate solution effectiveness
• Deliver training sessions and ongoing support to end-users, driving effective adoption of MS CRM tools
• Troubleshoot and resolve any issues related to MS CRM functionality and framework integration
• Stay current with Microsoft CRM trends, new features, and best practices to continually enhance service offerings
  

Required Qualifications:

• Bachelor's degree in Information Technology, Computer Science, or a related field
• 5+ years of experience as an MS CRM Consultant with a focus on implementing and supporting Microsoft CRM solutions
• Strong knowledge of MS CRM functionalities and frameworks, including customization and integration capabilities
• Proficiency in programming languages relevant to MS CRM (e.g., C#, JavaScript) and web development technologies
• Excellent problem-solving and analytical skills to assess business needs and propose effective solutions
• Strong communication and interpersonal skills, enabling collaboration with clients and technical teams
  

Benefits