MR – Management Representative (Quality Systems)

Job Description (JD)

The Manager – Quality Systems & Compliance is responsible for maintaining a strong, effective, and continuously improving Quality Management System (QMS) across the organization. The role ensures all system certifications are achieved, renewed, and maintained without lapses, including ISO/IATF and customer-specific OEM audits. This position is the Management Representative (MR) and ensures full compliance with statutory, customer, and industry standards.

KEY PURPOSE OF THE ROLE (VERY IMPORTANT)“To maintain a strong QMS policy, ensure 100% compliance, and complete all required certifications on time without failure.” Roles & Responsibilities (Revised with Emphasis on QMS & Certifications)1. QMS Development & Strengthening

• Maintain a robust QMS policy across all departments.
• Ensure 100% implementation of QMS procedures, work instructions, formats, KPIs.
• Conduct periodic QMS performance reviews with top management.
• Update QMS documents as per ISO/IATF requirements.

2. Certification Management (Core Responsibility)

• Lead and complete all system certifications such as:
• ISO 9001
• IATF 16949
• ISO 14001 / ISO 45001 (if applicable)
• Coordinate certification, recertification, and surveillance audits.
• Ensure zero lapse in certificate validity.
• Prepare all documentation required for certification bodies.
• Implement corrective actions and maintain compliance records.

3. Internal & External Audit Management

• Plan and execute Internal QMS Audits.
• Coordinate external audits (ISO/IATF, OEM customer audits).
• Close NCRs, OFIs, and observations on time with strong CAPA.
• Maintain audit calendar, audit reports, and tracking systems.

4. OEM Customer Coordination

• Act as single point of contact for OEM customers regarding quality system compliance.
• Handle customer audits, system reviews, visit preparations, and requirements.
• Provide documentation support like APQP, PPAP (system-related).

5. Documentation & Record Control

• Maintain QMS Manual, Quality Policy, Procedures, Formats, and Records.
• Ensure version control, approval, and secure documentation practices.
• Implement Document Control System (DCS) effectively.

6. Continuous Improvement in Systems

• Improve QMS maturity level year-on-year.
• Conduct root cause analysis for system gaps.
• Lead Kaizen, SOP improvements, and process standardization projects.

7. Training & Awareness

• Train employees on QMS, ISO/IATF requirements, and documentation.
• Develop internal auditor competence.

⚙ Required Skills & ExperienceEducation

• BE/B.Tech or Diploma with strong QMS experience.

Experience

• 15 - 25 years in QMS, certifications, or system audits.
• Strong experience handling ISO 9001 / IATF is MUST.

Technical Skills

• ISO 9001, IATF 16949
• APQP/PPAP (system level)
• Documentation control
• Internal audit & NCR closure
• Certification process handling experience (mandatory)

Soft Skills

• Strong follow-up and coordination
• Excellent documentation and presentation skills
• Good communication for OEM interactions
• System-oriented mindset

Short Summary for Job Posting

Responsible for maintaining a strong QMS, ensuring all ISO/IATF certifications are completed and renewed on time, handling internal & external audits, managing documentation, and coordinating with OEM customers as the Management Representative.

Job Types: Full-time, Permanent

Pay: From ₹60,000.00 per month

Benefits:

• Food provided
• Health insurance
• Paid time off
• Provident Fund

Work Location: In person