MIS Support - Sales (On Contract)

Role & responsibilities

• Perform data entry duties about sales figures, metrics and other key data

• Create and process sales orders in a timely fashion

• Expedite requests for rush orders and alter sales orders and shipping data as needed

• Provide daily support to the sales team, ensuring smooth internal communication and operations.

• Track and process customer orders with accuracy, ensuring all details are verified and meet the required standards.

• Compile daily lists of leads and delegate individual leads to sales team associates

• Maintain an organized and accessible file system for administrative and sales professionals

• Handle all administrative duties for the organization and scheduling of client meetings and conferences

• Follow up with clients on the telephone for administrative purposes

• Provide administrative assistance to executives and management team members as required

• Liaising with the operations team for a smooth execution of Deliverables and ensuring the service expectations of the customers are met

• Maintaining the data / client contact details in appropriate data warehouses hygienically

• Regular update of all the activities in the tools provided and track the movement of all such activities

• Research and pull various reports and documents, including but not limited to contracts, price schedules, inventory reports, contact information, invoices, spending, and the scope of the relationship, from internal systems.

• Report and track metrics, monitoring SLAs, progress, and providing periodic status reports to relevant parties.

• Managing & Process Distributor claims.

Experience Required -

• Graduate Or Postgraduate with relevant MIS experience

• Strong knowledge in handling different claims

• Should be proficient in MS Excel and MS word.

Skills

• Stakeholder Management.

• Good communication and presentation skills

• Displays strong commitment, highly motivated with "can-do" attitude.

Preferred candidate profile