MIS Senior Executive

1 - 2 years

0 Lacs

Posted:3 weeks ago| Platform: Indeed logo

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Work Mode

On-site

Job Description

    DEMNavi Mumbai
    Posted On
    10 Dec 2025
    End Date
    08 Feb 2026
    Required Experience
    1 - 2 Years

Basic Section

No. Of Openings

0

Designation

Senior Executive

Closing Date

08 Feb 2026

Organisational

MainBU

Cloud

Sub BU

DEM

ParentCC

COGS

CostCenter

COGS

Legal Entity

QualityKiosk Technologies Private Limited

Legal Entity Location

Navi Mumbai

Country

India

Region

India

State

Maharashtra

City

Navi Mumbai

Working Location

Ghansoli

Client Location

NA

Skills

Skill

POWER BI

ADVANCED EXCEL

Highest Education

GRADUATE

CERTIFICATION

NON MANDATORY

Working Language

ENGLISH

JOB DESCRIPTION

JD No.

MIS Sr. Executive

Role

Executive

Position/ Designation

Senior Executive

Reporting to

Test Lead/Sr Test Lead


Position Statement / Purpose:

This role is responsible for the analyze & prepare the data and its quality that will be shared with the client. He needs to review the Data for correctness in terms of information (Uptime and downtime of the application considering the availability of the application for an end user) that is provided to the client. This role shall drive through continuous improvement to provide excellent customer experience.

Key Deliverables (Key Result Areas):
  • Technical Ability
  • Communication Skills
  • Client-facing Skills
  • Problem Solving Skills
  • Ability to works as one team

Key Responsibilities (Job Description):
  • Technical Ability: Expert in Excel & PowerPoint.
  • Communication skills: Good communicator and the ability to make complex solutions presentable in a simple and easy to understand language.
  • Client-facing skills: Ability to work with people at multiple levels.
  • Problem Solving Skills: Should be able to listen and work with clients to fully understand their challenges and propose best possible solutions.
  • Ability to work as ONE team: Operate as a team and not in silos

Key Performance Measures and KPIs
  • Work on allocated reports with SLA and Accuracy
  • Handling Internal and External customer doubt/ queries and challenges
  • Run the Utilities.
  • Data Mining.
  • Data Audit
  • Internal stake holder communication.
  • Maintain SLA reports
  • KPIs –
  • Organizational Process Adherence
  • Timely Applying leaves
  • Attendance Discipline

Key Decision Pointers (capture any decision-making authority, if any)

  • This role is an individual contributor and providing the inputs for further decision making.

Linked Career Roles –
  • Through learning and certifications, Internal Job Rotations available across the organization.

Background:
  • Education:
    • Graduates – in any stream or equivalent


  • Experience:
  • 1-2 Years

  • Technical
  • MS Excel, Pivot, V Lookup & Basic Formula.

  • Behavioural/Soft Skills
  • Should be flexible with Rotational shifts and Week offs (24*7)
  • Ability to work under pressure.
  • Good Interpersonal Skills
  • Decent Communication Skills

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