MIS Executive – Travel Industry

Position: MIS Executive – Travel Industry
Location: West Patel Nagar, Delhi
Experience: 2–5 Years (Travel Industry Mandatory)
Employment Type: Full-Time

Key Responsibilities:

• Prepare daily/weekly/monthly MIS reports (Sales, Refunds, ADMs, Incentives)
• Agent-wise, airline-wise & branch-wise performance reporting
• Reconcile sales with GDS (Amadeus/Galileo/Sabre) & consolidators
• Maintain chargeback, refund & productivity trackers
• Support management with dashboards, analysis & forecasts

Requirements:

• 2–5 years MIS experience in Travel/Ticketing company
• Strong knowledge of ticketing lifecycle, refunds & commissions
• Advanced MS Excel (Pivot, VLOOKUP/XLOOKUP, SUMIFS)
• Understanding of GDS & BSP/ARC reports preferred.
• Travel Industry Operations Support
• Coordinate with Ticketing, Refund, QC, and Accounts teams

Data Management & Compliance:

• Maintain accurate databases for:
• Bookings and ticketing data
• Airline performance metrics
• Vendor and consolidator records
• Ensure data accuracy, consistency, and timely reporting
• Maintain historical data for audits and management review

Management & Process Support

• Identify trends, gaps, and insights from MIS data
• Support management with forecasting and performance analysis
• Assist in creating SOPs, trackers, and MIS formats
• Improve reporting efficiency using Excel automation and formulas

Required Skills & Qualifications Must-Have:

• 2–5 years of experience in an MIS role within a Travel / Ticketing company
• Strong understanding of:
• Air ticketing lifecycle
• Refunds, cancellations & reissues
• Airline incentives and commissions
• Advanced MS Excel skills (VLOOKUP/XLOOKUP, Pivot Tables, IF, SUMIFS)
• Working knowledge of GDS reports
• Excellent attention to detail and data accuracy

Good-to-Have-

• Hands-on experience with Amadeus / Galileo / Sabre
• Knowledge of BSP / ARC reports
• Basic understanding of Power BI or Google Sheets
• Familiarity with chargebacks and ADMs
• Track PNR status, voids, cancellations, and reissues
• Maintain chargeback and ADM trackers
• Reconcile sales with GDS reports (Amadeus / Galileo / Sabre) and consolidators
• Assist in BSP / ARC reconciliation with airlines.

Interested candidates share their resumes on hr@voyagetripplanner.com or 9910997162.

Job Type: Full-time

Benefits:

• Food provided

Work Location: In person