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5.0 - 9.0 years
4 - 7 Lacs
hyderabad, chennai, bengaluru
Work from Office
Position Description: Your future duties and responsibilities: Job Description: We are looking for an experienced senior Okta Implementation Engineer to join our team. The ideal candidate should be a proven expert in Single-Sign on using Okta SSO. Qualification: Bachelor's degree in computer science or related field or higher with minimum 5 years of relevant experience. Responsibilities: Okta Engineer will be responsible for the development, configuration and administration of Okta platform. Okta Engineer will drive the implementation of secure single sign-on (SSO), multi-factor authentication (MFA), user provisioning, and lifecycle management processes. Okta Engineer will collaborate with s...
Posted Date not available
5.0 - 8.0 years
6 - 10 Lacs
pune
Work from Office
Do RESPONSIBILITIES Acting as a SPOC for the Customer to provide the status update whenever a major incident occurs Driving the MI Bridge through involving all relevant Resolver Groups and continue the discussions till the Major incident is resolved Informing the key stakeholders on the status of the Major incident and after getting the confirmed service restoration. Coordinating with the respective SMEs for speedy resolution of the Major Incident Ensuring the Major incident is resolved within the SLAs agreed with the Customer Taking all the preventive actions to minimize the service and business impact in case resolution time seems to be high. Conducting a thorough analysis and preparing th...
Posted Date not available
5.0 - 8.0 years
6 - 10 Lacs
pune
Work from Office
Do RESPONSIBILITIES Acting as a SPOC for the Customer to provide the status update whenever a major incident occurs Driving the MI Bridge through involving all relevant Resolver Groups and continue the discussions till the Major incident is resolved Informing the key stakeholders on the status of the Major incident and after getting the confirmed service restoration. Coordinating with the respective SMEs for speedy resolution of the Major Incident Ensuring the Major incident is resolved within the SLAs agreed with the Customer Taking all the preventive actions to minimize the service and business impact in case resolution time seems to be high. Conducting a thorough analysis and preparing th...
Posted Date not available
2.0 - 5.0 years
6 - 6 Lacs
hyderabad, pune, bengaluru
Work from Office
Strong ITSM & ITIL knowledge. Handle incidents, identify root cause, drive resolution & improvement. Ensure SLA/KPI targets & client satisfaction. Restore failed IT services quickly & efficiently. Participate in RCA & improvement
Posted Date not available
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