Andela

Change Manager Andela Location Requirement: India About Andela Andela exists to connect brilliance and opportunity. Since 2014, we have been dedicated to breaking down global barriers and accelerating the future of work for both technologists and organizations around the world. For technologists, Andela offers competitive long-term career opportunities with leading organizations, access to a global community of professionals, and educational opportunities with leading technology providers. At Andela, we’re deeply passionate about creating long-lasting and transformative growth opportunities for all - and doing it in an E.P.I.C. way! We’re excited to continue building our remote-first team with incredible people like you. After applying for this role, you will join our Andela Community of brilliant technologists by passing a technical screening and live interview. As a community member, you’ll have access to many exclusive technologist roles. Join Andela today to access this opportunity and more in our global marketplace! Our roles are typically filled at lightning speed, so if you’re considering applying, get your application in quickly! Andela´s Benefits: -- 100% payment in USD. This is a fully remote opportunity for one of our esteemed clients. About the role As a Change Manager within the Major Incident Management (MIM) and ITSM Service Delivery team, you’ll be instrumental in ensuring IT operational stability through rigorous change control and incident management practices. This role is ideal for a proactive and technically savvy professional who can confidently lead Change Advisory Boards (CABs), contribute to service reliability, and collaborate across infrastructure, cloud, and development teams. You’ll act as a key interface between infrastructure architects, application developers, and senior leadership. Your responsibilities will span Enterprise Change Management, Major Incident support, and PagerDuty administration, making this a dynamic and impactful role in a fast-paced, high-visibility setting. You’ll also participate in an on-call rotation, take ownership of communication during major incidents, and help analyze root causes and preventative measures. This is a high-impact position that blends strategic thinking with hands-on operational work. It’s ideal for someone with strong ITIL/ITSM knowledge, outstanding communication skills, and a proven ability to multitask in enterprise environments. Success in this role will be measured by your ability to improve change processes, reduce incident frequency, and maintain strong relationships across stakeholders. Key Responsibilities Lead Enterprise CAB meetings and serve as SME on select BU CABs Consolidate and update Change Management data in ServiceNow Ensure proper configuration of Assignment and Approval groups in ServiceNow Assist with Major Incident Management, including bridge calls and stakeholder communications Participate in an On-Call rotation every 2 months for 1 week Analyze infrastructure-related incidents for continuous improvement opportunities Administer and optimize PagerDuty for major incident notifications Manage multiple responsibilities independently in a high-pressure environment Lead incident conversations with confidence, even in front of executive leadership Must Have 5+ years supporting IT operations in enterprise environments 4+ years of experience in Cloud, Infrastructure, and Networking Extensive Change Management experience, including CAB setup and facilitation Strong ServiceNow expertise in Change and Incident workflows Excellent written and verbal communication skills Demonstrated ability to analyze complex problems and drive improvements Experience with ITIL/ITSM best practices and frameworks Comfort working with DevOps and infrastructure teams Availability to work 4 PM – 12 AM IST and participate in 24x7 on-call rotation Nice to Have Experience with PagerDuty configuration and administration Working knowledge of PowerBI for reporting and dashboards Familiarity with infrastructure and application architecture communication Understanding of the relationship between change management and DevOps practices Background in high-visibility incident management with senior stakeholder exposure Required skills Project Management (4 - 6 yrs) DevOps (4 - 6 yrs) Servicenow (4 - 6 yrs) Optional skills Power BI (Microsoft) (2 - 3 yrs) Keywords CABs "change manager" incident ITIL ITSM infrastructure Must-Haves: We are seeking an experienced Change Manager based in India, available to work 4 PM–12 AM IST and join a 24x7 on-call rotation. The ideal candidate will have strong expertise in Change Management, including CAB setup and facilitation, along with hands-on experience in ServiceNow, focusing on Change and Incident Management workflows. Main job time zone: IST Time zone overlap requirements: Fully overlap with IST Location Requirements: Latin America Offer Estimated Duration: 12-month-term contractor position (Renewable) Full-time dedication (40 hours/week) At Andela, we know our strengths lie in our diverse community whose talents, perspectives, backgrounds, and orientations we take pride in. Andela is committed to nurturing a work environment where all individuals are treated with respect and dignity. Everyone has the right to work in a professional atmosphere that promotes equal employment opportunities and prohibits discriminatory practices. Andela provides equal employment opportunities to all employees and applicants without regard to factors including but not limited to race, color, religion, gender, sexual orientation, gender identity, national origin, age, disability, pregnancy (including breastfeeding), genetic information, HIV/AIDS or any other medical status, family or parental status, marital status, amnesty or status as a covered veteran in accordance with applicable federal, state and local laws. This commitment applies to all terms and conditions of employment, including but not limited to hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation, and training. Our policies expressly prohibit any form of harassment and/or discrimination, as stated above. Andela is home for all. Come as you are. Show more Show less

Andela exists to connect brilliance and opportunity. Since 2014, we have been dedicated to breaking down global barriers and accelerating the future of work for both technologists and organizations around the world. For technologists, Andela offers competitive long-term career opportunities with leading organizations, access to a global community of professionals, and educational opportunities with leading technology providers. At Andela, we’re deeply passionate about creating long-lasting and transformative growth opportunities for all - and doing it in an E.P.I.C. way! We’re excited to continue building our remote-first team with incredible people like you. After applying for this role, you will join our Andela Community of brilliant technologists by passing a technical screening and live interview. As a community member, you’ll have access to a multitude of exclusive technologist roles. Join Andela today to access this opportunity and more in our global marketplace! Our roles are typically filled at lightning speed, so if you’re considering applying, get your application in quickly! We are looking for a strategic and client-facing Lead Generative AI Engineer to join our freelance talent network. This network is comprised of senior, consultative individuals who partner with us on pre-sales activities, discovery sessions, and short-term proof-of-concept (PoC) projects, often lasting around six weeks with the potential to extend. As a Lead Consultant, you will be at the forefront of shaping and delivering high-impact GenAI solutions, taking ownership from conception to deployment for our clients. This role requires individuals who are established independent consultants, comfortable with short-notice, and open to fractional or project-based engagements. Key Responsibilities: Solution Leadership: Engage directly with clients to understand their business challenges and lead the ideation and design of innovative Generative AI solutions. Technical Architecture: Translate client needs into actionable solution concepts, defining the architecture, data strategy, model selection, and tooling required for success. Project Ownership: Lead the end-to-end delivery of GenAI solutions, ensuring technical quality, alignment with business goals, and timely execution of project milestones. Team Mentorship: Guide and mentor cross-functional teams, including other engineers and data scientists, fostering best practices and ensuring project accountability. Hands-On Contribution: While leading the project, remain hands-on with tools, models, and code to prototype, build, and troubleshoot complex components of the application. Stakeholder Management: Serve as the key technical point of contact for clients, managing expectations, providing clear progress updates, and maintaining strong relationships. Proposal Development: Collaborate with Andela’s internal teams to co-develop tailored proposals, Statements of Work (SOWs), and implementation roadmaps. Qualifications: Proven experience leading technical teams and taking ownership of the design, development, and deployment of AI-driven solutions. Strong, client-facing communication skills with the ability to articulate complex technical concepts to both executive and technical stakeholders. Deep understanding of Generative AI technologies, including LLMs (e.g., GPT, Claude, LLaMA), RAG architectures, vector databases, embeddings, and agentic systems. Demonstrated ability to develop and deploy GenAI solutions using Python and relevant frameworks (e.g., LangChain, LlamaIndex). Hands-on experience with cloud-based ML/AI services such as AWS Sagemaker, Azure OpenAI, or Google Vertex AI. Prior experience in a consulting, pre-sales, or freelance capacity is strongly preferred, demonstrating an ability to work effectively with external clients. Comfort with the dynamic nature of short-term PoC projects where requirements may evolve. Availability: 5 - 8 hours overlap with EST, according to client needs Immediate or up to 1-2 weeks notice Open to short-term projects such as discovery proposals and 6 weeks POCs

Andela exists to connect brilliance and opportunity. Since 2014, we have been dedicated to breaking down global barriers and accelerating the future of work for both technologists and organizations around the world. For technologists, Andela offers competitive long-term career opportunities with leading organizations, access to a global community of professionals, and educational opportunities with leading technology providers. At Andela, we’re deeply passionate about creating long-lasting and transformative growth opportunities for all - and doing it in an E.P.I.C. way! We’re excited to continue building our remote-first team with incredible people like you. After applying for this role, you will join our Andela Community of brilliant technologists by passing a technical screening and live interview. As a community member, you’ll have access to a multitude of exclusive technologist roles. Join Andela today to access this opportunity and more in our global marketplace! Our roles are typically filled at lightning speed, so if you’re considering applying, get your application in quickly! This is a fully remote opportunity for one of our esteemed clients. About the role We are looking for a Senior M&A Project Manager with expertise in Technology Migrations to join our team. The ideal candidate will have 5 to 7 years of experience in project management, particularly within security and migrations, ensuring an exceptional end-user experience and efficient onboarding processes. The candidate must be comfortable working in an offshore capacity, preferably aligning with the European time zone . Key Responsibilities: - Manage and oversee project timelines and milestones, ensuring delivery. - Collaborate effectively with cross-functional teams to identify project dependencies and assess rising risks. - Utilize Agile methodologies to drive project success and adapt to changing needs with a sense of urgency. - Demonstrate excellent communication and collaboration skills, fostering a positive work environment. - Ensure high attention to detail in all aspects of project execution. Qualifications: - 5 to 7 years of relevant field experience, particularly in Technology Migrations and Security. - Strong technical proficiency in AWS and Azure. - Proven track record of managing end-user experience initiatives and onboarding processes. - Relevant certifications such as PMP are good, but demonstrable experience is a must. Preferred Skills: - Experience in Instant Management and Service Management. - A strong understanding of project dependencies and risk management. - Ability to work in a fast-paced environment while maintaining the highest quality of work. Working Location 100% Remote Main job time zone UTC+1 Time zone overlap requirements 8 hours minimum At Andela, we outcompete through diversity. We know that our strengths lie in the multiplicity of talents, perspectives, backgrounds, and orientations of residents in our community and we take pride in that. Andela is committed to a work environment in which all individuals are treated with respect and dignity. Each individual has the right to work in a professional atmosphere that promotes equal employment opportunities and prohibits discriminatory practices. Andela provides equal employment opportunities and workplace to all employees and applicants without regard to factors including but not limited to race, color, religion, gender, sexual orientation, gender identity, national origin, age, disability, pregnancy (including breastfeeding), genetic information, HIV/AIDS or any other medical status, family or parental status, marital status, amnesty or status as a covered veteran in accordance with applicable federal, state and local laws. This commitment applies to all terms and conditions of employment, including but not limited to hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation, and training. Our policies expressly prohibit any form of harassment and/or discrimination as stated above. Andela is home for all, come as you are.

Andela exists to connect brilliance and opportunity. Since 2014, we have been dedicated to breaking down global barriers and accelerating the future of work for both technologists and organizations around the world. For technologists, Andela offers competitive long-term career opportunities with leading organizations, access to a global community of professionals, and educational opportunities with leading technology providers. At Andela, we’re deeply passionate about creating long-lasting and transformative growth opportunities for all - and doing it in an E.P.I.C. way! We’re excited to continue building our remote-first team with incredible people like you. After applying for this role, you will join our Andela Community of brilliant technologists by passing a technical screening and live interview. As a community member, you’ll have access to a multitude of exclusive technologist roles. Join Andela today to access this opportunity and more in our global marketplace! Our roles are typically filled at lightning speed, so if you’re considering applying, get your application in quickly! This is a hybrid opportunity for one of our esteemed clients. About the Role: As a Software Fullstack Engineer (Front-End) , you’ll contribute to the ongoing development of our modern, single-page React (TypeScript) application. Working within a cross-functional team, you’ll collaborate closely with Product, UX, and Backend Engineering to deliver new features and improve existing functionality. Your work will directly support ML-driven insights and automation capabilities used by sales and marketing teams. This position open for remote applicants located in LATAM or Hyderabad, India able to overlap with PST time zone. What you’ll be doing: - Build and maintain scalable, well-tested UI components using React and TypeScript. - Collaborate with UX and Product to translate user needs into responsive, intuitive front-end experiences. - Participate in code reviews, ensuring quality, consistency, and maintainability across the codebase. - Work with backend and platform engineers to integrate APIs and contribute to thoughtful, testable interface design. - Contribute to improvements in front-end build, test, and deployment pipelines in partnership with QA and Cloud Ops. What we’re looking for: - 3+ years of experience building front-end applications using modern JavaScript frameworks—Vue, Svelte, ideally React. - Hands-on experience developing or contributing to production-scale applications. - Strong attention to visual and technical detail—your work should be polished and performant. - Comfortable working closely with UX and Product teams to shape feature development. - A product-focused mindset—you care about solving real user problems, not just shipping code. - Experience collaborating with backend teams on API design and integration. - Strong desire and willingness to learn and grow as a developer. Knowledge and experience with: - RTK, RTK Query, Redux, Redux-Saga, or similar state management tools. - TypeScript, SCSS. Tailwind. - Automation testing frameworks - Playwright, Cypress - Source management tools - Github/Gitlab Even Better If You Have (or Willingness to Learn): - Experience with Object Orient Development (OOD), and Test Driven Development (TDD) - Familiarity with CI/CD pipelines and DevOps workflows. - Experience with Accessibility standards Contract Length: 12 months Full-time contractor role (8 hours/day) Working Location: Hybrid Days in Office: 3 days At Andela, we outcompete through diversity. We know that our strengths lie in the multiplicity of talents, perspectives, backgrounds, and orientations of residents in our community and we take pride in that. Andela is committed to a work environment in which all individuals are treated with respect and dignity. Each individual has the right to work in a professional atmosphere that promotes equal employment opportunities and prohibits discriminatory practices. Andela provides equal employment opportunities and workplace to all employees and applicants without regard to factors including but not limited to race, color, religion, gender, sexual orientation, gender identity, national origin, age, disability, pregnancy (including breastfeeding), genetic information, HIV/AIDS or any other medical status, family or parental status, marital status, amnesty or status as a covered veteran in accordance with applicable federal, state and local laws. This commitment applies to all terms and conditions of employment, including but not limited to hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation, and training. Our policies expressly prohibit any form of harassment and/or discrimination as stated above. Andela is home for all, come as you are.