Middle Office Transaction Management - Senior Manager

Role Overview: In this role, you will work with State Street teams from around the globe to support premier investment management clients. You will have immediate responsibility to oversee all day-to-day transactional responsibilities in a fast-paced, flexible, and exciting environment. This is a varied position with a senior level of responsibility within the Transaction Management team, within Middle Office Services. Key Responsibilities: - Provide day to day management of Transaction Management team in location for responsible client - Drive transaction management and settlement discipline excellence through proactive management of the trade lifecycle - Be a key participant in effective service delivery and client sentiment, including direct client contact - Support a strong risk management and control environment - Manage and develop your team effectively, ensuring appropriate coverage and control. Train and coach colleagues, providing input for performance appraisals - Communicate effectively on issues/problems to the Client and to SSC management and ensure proper and timely follow-up for resolution - Embrace State Street's corporate values and support a work environment reflective of those values - Effectively communicate with clients, custodians, brokers, managers, and peers within State Street - Be a strong team player and demonstrate dedication to group and company goals - Demonstrate professional maturity and effective time management - Demonstrate the ability to analyze a problem, obtain and evaluate information, and reach sound conclusions - Ensure all internal/external client inquiries are logged and resolved in a timely and satisfactory manner - Ensure all daily and monthly services are delivered in accordance with relevant client SLAs - Assist with compliance reviews, controls, and audits - Work effectively with peers locally and across the region to achieve common goals Qualifications Required: - Degree in finance, business, technology, or equivalent relevant industry experience - Understanding of Middle Office operations, preferably Trade Management Operations inclusive of trade confirmation, settlement & reconciliation. Product and Industry knowledge preferable across Equity, FI, FX, and ETD, inclusive of Global Markets - Proven experience in client communication and interaction at all levels - Understanding of key technology within the support of investment management operations - Experience of being part of organizational change, with an understanding of change management principles, techniques & tools - Experience in leveraging technology solutions including low-code tools, SQL, Python, or similar is advantageous - Strong MS Excel, Access, Word, PowerPoint skills necessary Please Note: The additional details of the company were not explicitly mentioned in the provided job description.,