Microsoft 365 (M365) Administrator

Microsoft 365 (M365) Administrator

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Role Overview:

We are looking for a highly capable Microsoft 365 Administrator to take complete ownership of our M365 environment. This includes device management, security monitoring, identity governance, and ensuring the entire ecosystem of users and endpoints runs smoothly, safely, and with high operational discipline.

The ideal candidate has strong hands-on knowledge of Intune, Defender, and Entra ID, and can manage alerts, compliance, and device fleets with confidence and independence.

Key Responsibilities

Device & Endpoint Management (Intune)

• Enroll and manage all Windows and macOS devices through Intune (MDM/MAM).
• Maintain device configuration profiles (BitLocker/FileVault, password policies, OS updates).
• Ensure correct policy assignment for different departments, roles, and access tiers.
• Create and maintain dynamic device/user groups for automated policy targeting.
• Manage Windows update rings and macOS update policies, including zero-day/emergency updates.
• Keep all devices compliant and proactively remediate non-compliant cases.

Defender for Endpoint Operations

• Monitor and respond to Defender alerts of all severities.
• Investigate active malware, suspicious behaviors, and endpoint anomalies.
• Ensure Defender components (anti-malware, EDR, sensors) are healthy on all devices.
• Produce regular reports on device health, exposure levels, and endpoint security posture.
• Validate OS and application patching through Defender/Intune signals.

Identity & Access Governance (Entra ID)

• Manage MFA enforcement for users and admins.
• Maintain and optimize conditional access policies across roles, devices, and locations.
• Conduct regular access reviews to ensure least-privilege access.
• Handle joiner / mover / leaver processes end-to-end.
• Maintain secure authentication standards and password protection policies.

Microsoft 365 Operational Management

• Manage Teams, SharePoint, and OneDrive permissions and secure sharing.
• Assist with Exchange Online configuration (mailboxes, aliases, rules, policies).
• Troubleshoot user issues across M365 apps and services.
• Maintain a clean SharePoint structure for organizational content and documentation.

Automation & Optimization

• Automate routine administrative tasks using PowerShell or Graph API.
• Improve onboarding/offboarding workflows and standard operating procedures.
• Optimize group, policy, and configuration design to reduce complexity.
• Maintain internal documentation for processes, policies, and troubleshooting.

Required Skills & Experience:

• Strong hands-on experience with Intune endpoint management (Windows + macOS).
• Practical experience with Defender for Endpoint — alerts, investigation, remediation.
• Solid understanding of Entra ID identity governance and conditional access.
• Ability to enforce encryption, compliance baselines, and OS update policies.
• Strong analytical and troubleshooting skills.
• PowerShell proficiency for automation and bulk operations.
• Excellent documentation discipline.