About ETS ETS is a global education and talent solutions organization enabling lifelong learners worldwide to be future-ready. For more than 75 years, we've been advancing the science of measurement to build benchmarks for fair and valid skill assessment across cultures and borders. Our worldwide impact extends through our renowned assessments including TOEFL®, TOEIC®, GRE® and Praxis® tests, serving millions of learners in more than 200 countries and territories. Through strategic acquisitions, we've expanded our global capabilities: PSI strengthens our workforce assessment solutions, while Edusoft, Kira Talent, Pipplet, Vericant, and Wheebox enhance our educational technology and assessment platforms across critical markets worldwide. Through ETS Research Institute and ETS Solutions, we're partnering with educational institutions, governments, and organizations globally to promote skill proficiency, empower upward mobility, and unlock opportunities for everyone, everywhere. With offices and partners across Asia, Europe, the Middle East, Africa, and the Americas, we deliver nearly 50 million tests annually. Join us in our journey of measuring progress to power human progress worldwide. Job Summary We are seeking an exceptionally skilled and experienced Microsoft 365 Collaboration Engineer to join our team. The ideal candidate will be a collaborative individual responsible for implementing and managing solutions within the Microsoft 365 suite. This role necessitates comprehensive knowledge of Entra ID, Microsoft 365 collaboration tools, including Teams, SharePoint Online, Exchange Online, OneDrive, and Power Platform tools, along with strong problem-solving abilities and communication skills. Furthermore, we require candidates who have previously worked on modern conference room setups with MTR as well as third-party collaboration tools. Key Responsibilities Engineer and Implement collaboration solutions using Microsoft 365 tools to support business requirements. Manage and maintain Microsoft 365 collaboration services, including Teams, SharePoint Online, Exchange Online, OneDrive, Power Tools and EntraID. Configure cross-tenant synchronization and manage multiple tenants effectively. Require a very good knowledge of Entra Identity and Exchange Identity. Provide technical support and troubleshooting for Microsoft 365 collaboration-related issues. Collaborate with cross-functional teams to ensure seamless integration of Microsoft 365 collaboration services. Develop and maintain documentation for Microsoft 365 collaboration configurations and procedures. Stay up to date with the latest Microsoft 365 collaboration features and updates. Conduct training sessions and workshops for end-users on Microsoft 365 collaboration tools and best practices. Ensure compliance with security policies and procedures related to Microsoft 365 collaboration services. Support modern conference room setups and technologies. Able to host Teams webinars and town hall meetings. Possess knowledge and understanding of digital signage. Implement Microsoft 365 governance, including managing SharePoint sites (modern, Teams, communication), retention policies, and Graph API knowledge. Utilize Microsoft Azure for various cloud-based solutions and integrations. Qualifications Bachelor's degree in computer science, Information Technology, or a related field. Minimum of 4+ years of experience in managing and implementing Microsoft 365 collaboration solutions. Strong knowledge of Microsoft 365 collaboration tools, including Teams, SharePoint Online, OneDrive, and Yammer. Working knowledge of managing multiple tenants and configuring cross-tenant synchronization. Experience with PowerShell scripting, Power Apps and automation. Excellent problem-solving and analytical skills. Strong communication and interpersonal skills. Ability to work independently and as part of a team. Experience with modern conference room support, hosting Teams webinars and townhall meetings, and digital signage. Knowledge of Microsoft 365 governance, including managing SharePoint sites (modern, teams, communication), retention policies, and Graph API. Proficiency in Microsoft Power Platform tools. Experience with Microsoft Azure. Deep knowledge of Entra Identity and Exchange Identity. ETS is mission driven and action oriented We are passionate about hiring innovative thinkers who believe in the promise of education and lifelong learning. We are energized by cultivating growth, innovation, and continuous transformation for the next generation of rising professionals as leaders. Â In support of this ETS offers multiple Business Resource Groups (BRG) for you to learn and advance your career growth! As a not-for-profit organization we will encourage you to lean in to your passion for volunteering. Â At ETS you may qualify for up to an additional 8 hours of PTO for volunteer work on causes that are important to you! ETS is an Equal Opportunity Employer. We are committed to providing equal employment opportunities to all employees and applicants for employment without regard to race, color, religion, sex, national origin, age, disability, marital status, veteran status, sexual orientation, gender identity, or any other characteristic protected by law. We believe in creating a work environment where all individuals are treated with respect and dignity. Show more Show less