Job
Description
JD for Product Management The Product & Revenue Growth Specialist plays a vital role in combining scientific product knowledge with customer engagement, distributor coordination, sales team collaboration, and revenue growth initiatives. Operating primarily from the corporate office with limited field travel (5–7 days per month), this position focuses on enhancing customer relationships, driving market expansion, managing key accounts, and supporting distributors to increase product adoption and revenue generation. This role is part of Immunoshop’s Unified Sales Framework, ensuring a balance between scientific communication, lead conversion, account management, and data-driven revenue strategies. The ideal candidate will have a strong scientific background with a passion for engaging with Diagnostic Lab professionals, distributors, and internal teams to promote Immunoshop’s IVD products. Key Responsibilities: Scientific Customer Engagement – Engage with laboratory professionals and key stakeholders to deliver scientific insights and technical information about Immunoshop’s IVD products.– Conduct discussions emphasizing scientific advantages, product benefits, and comparative analysis to promote product adoption.– Provide scientific support during the sales process, addressing technical queries and customer concerns. Lead Management & Conversion: – Manage and monitor lead pipelines through CRM, ensuring timely follow-ups and effective conversion strategies.– Work on leads generated by the sales team and marketing initiatives, providing scientific validation and conversion support.– Collaborate closely with the sales team to prioritize high-potential leads and assist in closing deals. Account & Distributor Management: – Build and maintain strong relationships with key accounts and distributors to ensure customer satisfaction and business growth.– Identify upselling and cross-selling opportunities by understanding customer needs and product applications.– Coordinate with distributors to secure repeat orders and improve product reach in target markets.– Support distributors with scientific product knowledge to enhance customer interactions and sales effectiveness. Service Coordination & Customer Support: – Coordinate with SCM, customers, and distributors regarding order processing, payment follow-ups, and order status updates.– Collaborate with the service team to address product-related service issues, ensuring quick resolutions and customer satisfaction.– Act as a central point of contact between sales, service, and customers for seamless communication and issue resolution. Job Types: Full-time, Permanent Pay: ₹20,000.00 - ₹40,000.00 per month Benefits: Health insurance Paid sick time Provident Fund Schedule: Day shift Morning shift Application Question(s): Where do you stay in Mumbai ? How soon can you join the company ? Can you speak fluent english ? Work Location: In person
