Posted:-1 days ago|
Platform:
Work from Office
Full Time
1) MF Cobol
2) .Net/C#
3) WinForms
4) SQL (SQL Server Management Studio)
5) Control-M
6) Visual Studio Debugger Nice to have knowledge of PolicyLink Annuity System
1.) Provide Level 1 and Level 2 support for PolicyLink applications, including resolving incident and provide root cause analysis.
2.) Monitor scheduled jobs using Control-M and ensure timely execution.
3.) Perform debugging and troubleshooting using Visual Studio Debugger and other diagnostic tools.
4.) Collaborate with development teams to resolve complex issues and implement fixes in WinForms, MF Cobol, and .NET/C# applications.
5.) Execute SQL queries for data validation, reporting, and issue resolution.
6.) Maintain documentation for processes, incidents, and resolutions.
1.)5+ years of experience in L1/L2 Production Support for PolicyLink or any annuity system
2.)Hands on experience in MicroFocusCOBOL,.Net/C#, WinForms and SQL.
3.)Knowledge of Agile SDLC methodologies
4.)Good understanding of ITIL processes (Incident, Problem).
5.)Proficiency in SQL for database queries and troubleshooting.
6.)Experience with Control-M job scheduling and monitoring.
7.)Familiarity with Visual Studio Debugger for code-level issue resolution.
8.)Excellent problem-solving and analytical skills.
9.)Strong communication and collaboration abilities.
Coforge
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