GAIN

Job Title - Operations Locations - India Role Overview: You'll be working across a wide spectrum of corporate responsibility, policy management, and environmental, social, and governance (ESG) practices. You'll assist in ensuring our operations are compliant with regulatory and ISO 27001 accreditation requirements with regular internal audits and contributing to ESG reporting that support our long-term business goals. Key Responsibilities: Policy and Compliance Gather and log ISO 27001 Opportunities for Improvements (OFIs), Minor, and Major non-conformances, ensuring they are documented in the action log and progressed through to resolution. Assist in drafting, updating, and maintaining internal policies and procedures Create and maintain a clear audit schedule of GAIN policies and track progress of corrective and preventative actions Follow the audit schedule and arrange, book and conduct internal compliance audits, including evidence gathering and reporting Conduct supplier audits to ensure ongoing compliance with contractual and regulatory requirements Conduct contractor and freelance audits to ensure ongoing compliance with contractual requirements. Support internal audit follow-ups to validate closure of actions and ensure improvements are embedded Monitor regulatory updates and industry best practices, helping ensure the business remains compliant Help coordinate training and awareness initiatives around key compliance topics (e.g. data protection, anti-bribery) for employees, contractors and freelancers. Work with HR team to Track employee training attendance and ensure all employees are aware of GAIN's policies and procedures Maintain information asset register and ensure documentation meets its retention and archiving compliance registers. Support DPO with auditing DPIA's and ensuring all personal data is safe and following procedures Complete regular access audits on systems managed by Ops Co to ensure leavers and user access are appropriately managed and documented Social Value Track and maintain records on energy consumption across office sites for statutory accounts report, ESOS and ESG Energy consumption Business travel mileage and type of travel Track and report on ESOS action plan and Carbon reduction plan to ensure we are hitting targets. Track and maintain records on the below for Social Value community commitments. Training across the organisation Number of employment opportunities provided Help coordinate Social Value initiatives across departments, including environmental programs, diversity & inclusion, and community engagement Conduct desktop research on ESG trends, frameworks (e.g. GRI, SASB, TCFD), and benchmarking against peers Assist with the creation of annual reports e.g. Social Value Impact report, ESG, ESOS General Provide administrative support across operations team. Maintain accurate records and ensure confidentiality in handling sensitive information

The Role: GAIN Experience - Senior Accessibility Consultant Location: Mumbai About This Is Gain Ltd This is Gain Ltd is a forward-thinking consultancy specializing in experience design and accessibility. We partner with organizations to enhance their digital innovations while making essential digital services accessible to everyone. As part of our dedication to inclusivity, we work collaboratively with a diverse range of clients, helping them to achieve compliance with accessibility standards across their digital platforms, ensuring that the experiences we create are usable for all individuals. By joining This is Gain, you will become part of a passionate team that celebrates creativity and innovation, making meaningful impacts through your work. We hybrid work to allow flexibility while maintaining opportunities for teamwork, collaboration, and brainstorming sessions. Requirements What you'll be doing: As a senior accessibility consultant focused on the GAIN Experience initiative, your responsibilities will encompass: Conducting comprehensive accessibility assessments across various digital platforms, such as websites, mobile applications, and digital documents, checking for compliance with recognized guidelines and legal requirements Documenting assessment findings in clear, understandable formats while providing actionable recommendations for remediation Leading client presentations to communicate assessment results effectively, answering client queries, and proposing solutions Overseeing accessibility projects, providing technical oversight to ensure quality and best practices across all client deliverables Collaborating with clients during the remediation process, offering support ranging from co-working to providing guidance and advice as needed Facilitating training sessions, workshops, and live consultations on accessibility topics to enhance client understanding and competence Engaging with the User Research team to conduct usability testing with users who have access needs Assisting in client engagement and sales efforts, offering insights regarding project scope and resource estimation related to accessibility work Contributing to the creation of internal resources and documentation, including coding examples and training materials, ensuring they remain relevant and up-to-date Sharing your expertise through writing blog posts, creating webinars, or speaking at events What we're looking for: We seek an enthusiastic and knowledgeable accessibility consultant: With a deep understanding of Web Content Accessibility Guidelines (WCAG) and familiarity with related compliance standards including the European Accessibility Act and the Americans with Disabilities Act Who possesses detailed knowledge of web technologies such as HTML, CSS, JavaScript, and WAI-ARIA Skilled in conducting high-detail accessibility assessments using various assistive technologies, including screen readers and voice recognition software An effective communicator, proficient in articulating accessibility concepts both verbally and in writing Optional but advantageous if you: Are knowledgeable about mobile development techniques on platforms like Android and iOS, including frameworks like Flutter and React Native Have experience delivering training and conducting workshops successfully

Mid - Level Web Developer Working in our GAIN Performance Creative team, your focus will be on the technical implementation of web and digital development. You will be expected to create high quality, structured, reusable and annotated code. You will also be proficient using third party open-source packages and relevant code libraries. This work will be carried out to a deadline, and to project specification/requirements. As part of a team consisting of Developers, Project Managers, UX Specialists and Designers, you will be able to communicate with these departments, contribute to ideas, and innovate where required. You'll also be required to provide expert advice to potential and current clients alongside recommending the best ways of implementing their needs, taking into consideration budgets and timelines. Being able to communicate complex ideas and solutions to people internally, in addition to clients; will be helpful for this role. Familiarity with Agile working practises will also be advantageous. Within our team we design, build, manage and maintain websites from small local regional brochure sites, right up to complex ecommerce platforms for multi national companies. Who You Are Technologically savvy, always meeting and exceeding high standards of accuracy and quality Capable of working within established systems, standards and procedures Able to identify technical problems and develop sound, carefully thought-out solutions Self-motivated and capable of working both autonomously and as part of a larger team Calm and capable under the pressure of deadlines and technical complexities, with the ability to make informed decisions to reach the desired outcomes in a given timeframe Experience High level of PHP, JavaScript, HTML5, SASS knowledge Is fully comfortable with Object Orientated Programming WordPress & Shopify bespoke theme and functionality development Managing large data sets (CSV, JSON, XML) and importing/exporting from websites High level of API integration knowledge and experience To be very comfortable working on the backend of websites not just frontend To be able to create custom functionality from the ground up Database management (e.g. mySQL) skills Standards compliant code, to Google Core Web Vitals requirements (e.g. optimised for SEO and speed etc) Experience - desirable: Amazon SES - AWS Familiarity with Apache server configurations (NGINX also desirable) Developing eCommerce solutions (i.e. code & plugins) Twig (and/or other template engines) Version control (e.g. GitHub) Other CMS's (e.g. Joomla, Drupal, Craft, etc.) Agile working experience (e.g. Jira) Node and package managers

Job Description Senior Accounts Associate Sideshow Central Finance The Senior Accounts Associate role is a key position within the Central Finance Team the ideal candidate will bring a proactive approach to managing the accounts payable process, maintaining supplier relationships, ensuring compliance with financial policies, and driving process improvements. This is an excellent opportunity for a meticulous individual with strong problem-solving and communication skills to make an impact within a growing team. The next 12 months is going to require a high volume and complex demand on the Central Finance Team driven by a legal entity rationalisation, the move to This is Gain Ltd and a new financial management system. Invoice & Supplier Management Accounts Payable Mailbox Management: Ensure inbound accounts payable mailboxes are up to date and effectively managed, ensuring timely processing of invoices and related communications Supplier Relationship Management: Proactively manage and coordinate supplier payments to optimise working capital and maintain strong relationships with suppliers. Address invoicing and payment queries through effective communication Invoice Documentation and Reconciliation: Ensure that the correct documentation is attached to invoices and reconcile purchase orders to invoices. Perform monthly supplier statement reconciliations, ensuring accurate records Invoice Posting & Credit Note Coordination: Coordinate the posting of invoices and credit notes in the system, ensuring all transactions are accurately coded and recorded Payment Process Coordination: Oversee the supplier payments process, ensuring payments are properly approved by a Delegated Authority nominee, and ensuring timely and accurate payments Financial Compliance: Ensure that all accounts payable activities adhere to internal financial policies, procedures, and standard service level agreements (SLAs) Outstanding Item Resolution: Investigate and resolve outstanding creditor items, ensuring that discrepancies are addressed promptly Expense Processing & Spend Management: Coordinate the processing and validation of employee expenses in Spendesk. Administer and optimise the spend management program in Spendesk Process Improvement & Automation: Identify and implement process improvements within the accounts payable function, driving change and leveraging automation tools to streamline operations Financial Compliance Audit Preparation: Liaise with auditors, preparing audit schedules and reconciliations to support the audit process Month End Month-End Activities: Participate in month-end activities, including ledger reconciliation and closing to ensure accurate financial reporting. Producing slides that form part of the board pack. Ensuring all month end deliverables are met. KPI Reporting & Analysis: Prepare and analyse monthly KPI reports, providing insights into performance and feeding data into the balance sheet review pack Month End Debrief: Meet with Central Finance colleagues to understand what went well, what needs improving and where we can support each other to improve the month end process Treasury Treasury Management: Overseeing daily cash flows and ensuring there's enough cash to operate the business. Risk management: Identifying and managing potential financial risks, such as low cash points in the year and reducing foreign exchange risk Cashflow Reporting & Forecasting: Manage cash flow reporting and forecasting across all practices, ensuring accurate and up-to-date cash management Skills & Qualifications: Qualifications: Relevant academic and professional qualifications related to ERP, IT, or Process Improvement (e.g., A minimum of Part Qualified degree, certifications, training) Strong Communicator: Ability to effectively communicate with suppliers, internal teams, and stakeholders to address payment and invoicing queries, and ensure smooth processes Accounts Payable Expertise: In-depth knowledge of accounts payable processes, including supplier payments, invoicing, reconciliations, and compliance with financial policies Excel & Financial Systems Proficiency: Strong proficiency in Excel for reporting, analysis, and data management. Familiarity with financial systems such as Spendesk and ERP software Process Improvement Mindset: Proven experience identifying inefficiencies and implementing process improvements within the accounts payable or finance function Time & Priority Management: Strong organisational skills, with the ability to manage multiple priorities, meet deadlines, and ensure the smooth flow of accounts payable operations Financial Compliance & Reporting: Understanding of financial regulations, policies, and procedures, audit preparation, and reconciliations Project Management: Experience in leading and contributing to continuous improvement projects, process optimisation, and finance system transformation Analytical Thinker: Be able to summarise and deconstruct large volumes of data into a value added detailed breakdown or summary. E.g. Aged Payables, supplier turnover reporting, IT Spend, detailed expense reporting on client entertaining VAT: Reasonable understanding of UK & International VAT. Behaviours: Build Effective Relationships: Possesses the ability to build effective relationships with direct reports, key stakeholders and trusted partners internally and externally Emotional Intelligence: Emotional intelligence (EI) is important for understanding and managing your emotions and the emotions of others. EI help you to respond empathetically to the Accounts Payable team's needs Attention to Detail: High level of attention to detail to ensure accuracy in invoice processing, reconciliations, and financial reporting Problem-Solving & Analytical: Ability to investigate and resolve discrepancies, outstanding items, and complex issues related to accounts payable Decision-Making and Accountability: Demonstrates sound judgment when making decisions related to payment approvals, dispute resolution, or team management. Takes responsibility for decisions and actions, holding both themselves and the team accountable Conflict Resolution: Must be able to resolve conflicts quickly and find common ground to maintain a positive and productive workplace Coaching and Development: Continual coaching and development skills enable you to support and enhance your team members' growth, leading to improved performance and job satisfaction