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2.0 - 7.0 years
4 Lacs
Bengaluru
Work from Office
Project Role : Application Developer Project Role Description : Design, build and configure applications to meet business process and application requirements. Must have skills : Microsoft Robotic Process Automation Advanced Good to have skills : NAMinimum 3 year(s) of experience is required Educational Qualification : 15 years full time educationKey Responsibilities:Work as Lead Developer /Lead Support Work as a Sr. developer for RPA- UiPath projects Interacting with BAs, PM, Senior Developers and Business to understand the processes to be automated Performing technical feasibility check for the process to be automated Assisting in creation of SDD (Solution Design Document)/TDD (technical design document) Understanding the solution to be developed using SDD /TDD Developing UiPath Workflows to implement the solution Reviewing work of the peer developers Providing technical support in SIT, UAT, Go Live and Live Proving phases Adhering to UiPath design and development best practices Developing different utilities in UiPath to be used within automated solutions Assisting in production issues Database housekeeping and cleaning for the development and production environment Technical Experience 4+ years of IT development experience 2+ years of experience in RPA UiPath development /Support In-depth knowledge and exposure of RPA and UiPath tools (Know concept like Work queues, RE framework, OCR, PDF Extraction etc.) Experience throughout the entire RPA project lifecycle Good to have knowledge of .Net, C# , SQL Basic understanding of JIRA, SNOW, SVN, TFS, MS Teams, Git Hub, Microsoft SSMS, visual studio, eclipse, project planner Educational QualificationsBE/BTECH Qualification 15 years full time education
Posted 10 hours ago
2.0 - 7.0 years
4 Lacs
Bengaluru
Work from Office
Project Role : Application Developer Project Role Description : Design, build and configure applications to meet business process and application requirements. Must have skills : Microsoft Robotic Process Automation Advanced, No Technology Specialty Good to have skills : NAMinimum 3 year(s) of experience is required Educational Qualification : 15 years full time educationKey Responsibilities:Work as Lead Developer /Lead Support Work as a Sr. developer for RPA- UiPath projects Interacting with BAs, PM, Senior Developers and Business to understand the processes to be automated Performing technical feasibility check for the process to be automated Assisting in creation of SDD (Solution Design Document)/TDD (technical design document) Understanding the solution to be developed using SDD /TDD Developing UiPath Workflows to implement the solution Reviewing work of the peer developers Providing technical support in SIT, UAT, Go Live and Live Proving phases Adhering to UiPath design and development best practices Developing different utilities in UiPath to be used within automated solutions Assisting in production issues Database housekeeping and cleaning for the development and production environment Technical Experience 4+ years of IT development experience 2+ years of experience in RPA UiPath development /Support In-depth knowledge and exposure of RPA and UiPath tools (Know concept like Work queues, RE framework, OCR, PDF Extraction etc.) Experience throughout the entire RPA project lifecycle Good to have knowledge of .Net, C# , SQL Basic understanding of JIRA, SNOW, SVN, TFS, MS Teams, Git Hub, Microsoft SSMS, visual studio, eclipse, project planner Educational QualificationsBE/BTECH Qualification 15 years full time education
Posted 10 hours ago
6.0 - 10.0 years
15 - 25 Lacs
Bengaluru
Work from Office
Who We Are At Kyndryl, we design, build, manage and modernize the mission-critical technology systems that the world depends on every day. So why work at Kyndryl? We are always moving forward – always pushing ourselves to go further in our efforts to build a more equitable, inclusive world for our employees, our customers and our communities. The Role Within our Database Administration team at Kyndryl, you'll be a master of managing and administering the backbone of our technological infrastructure. You'll be the architect of the system, shaping the base definition, structure, and documentation to ensure the long-term success of our business operations. Your expertise will be crucial in configuring, installing and maintaining database management systems, ensuring that our systems are always running at peak performance. You'll also be responsible for managing user access, implementing the highest standards of security to protect our valuable data from unauthorized access. In addition, you'll be a disaster recovery guru, developing strong backup and recovery plans to ensure that our system is always protected in the event of a failure. Your technical acumen will be put to use, as you support end users and application developers in solving complex problems related to our database systems. As a key player on the team, you'll implement policies and procedures to safeguard our data from external threats. You will also conduct capacity planning and growth projections based on usage, ensuring that our system is always scalable to meet our business needs. You'll be a strategic partner, working closely with various teams to coordinate systematic database project plans that align with our organizational goals. Your contributions will not go unnoticed - you'll have the opportunity to propose and implement enhancements that will improve the performance and reliability of the system, enabling us to deliver world-class services to our customers. You will provide MS SQL Server related technical leadership for the project from client’s location and support the 24x7 operation as an SME and guide the team. You will coordinate between different teams from client and Kyndryl side for day-to-day and scheduled activities. Manage client’s satisfaction with technical issues/day-to-day operations and do periodic management reporting. Responsible for manual Database Backup, Backup using SSMS, SQL Dump backup and restore them. Data refresh. Your Future at Kyndryl Every position at Kyndryl offers a way forward to grow your career, from Junior Administrator to Architect. We have training and upskilling programs that you won’t find anywhere else, including hands-on experience, learning opportunities, and the chance to certify in all four major platforms. One of the benefits of Kyndryl is that we work with customers in a variety of industries, from banking to retail. Whether you want to broaden your knowledge base or narrow your scope and specialize in a specific sector, you can find your opportunity here. Who You Are You’re good at what you do and possess the required experience to prove it. However, equally as important – you have a growth mindset; keen to drive your own personal and professional development. You are customer-focused – someone who prioritizes customer success in their work. And finally, you’re open and borderless – naturally inclusive in how you work with others. Required Technical and Professional Expertise 10 Years of Database Administration experience. Good knowledge of MS SQL database architecture and administration procedure. Knowledge of Oracle, My SQL, DB2, Postgres and MongoDB databases administration. Good understanding of High Availability and Disaster Recovery practices and should be familiar with cluster environments like SQL Always on, Veritas Cluster, etc. and must be able to manage MS SQL databases on them. Experience in database management such as performance tuning, troubleshooting, patching, upgrading, backup restore. Experience in monitoring MS SQL databases using SSMS, SQL Server Profile and other tools. Experience in creation, Upgrading and Management of Databases. Log Management. Experience in performance tuning and performance management at database level & Monitoring MS SQL database using SSMS, SQL Server Profile and other tools. Solaris/Linux and Windows Operating System and its facilities & Knowledge of Shell scripting. Good communication and leadership skills. Preferred Technical and Professional Experience MS SQL Server database administration certification. Sound knowledge of Incident, Service and Change Request Management. Being You Diversity is a whole lot more than what we look like or where we come from, it’s how we think and who we are. We welcome people of all cultures, backgrounds, and experiences. But we’re not doing it single-handily: Our Kyndryl Inclusion Networks are only one of many ways we create a workplace where all Kyndryls can find and provide support and advice. This dedication to welcoming everyone into our company means that Kyndryl gives you – and everyone next to you – the ability to bring your whole self to work, individually and collectively, and support the activation of our equitable culture. That’s the Kyndryl Way. What You Can Expect With state-of-the-art resources and Fortune 100 clients, every day is an opportunity to innovate, build new capabilities, new relationships, new processes, and new value. Kyndryl cares about your well-being and prides itself on offering benefits that give you choice, reflect the diversity of our employees and support you and your family through the moments that matter – wherever you are in your life journey. Our employee learning programs give you access to the best learning in the industry to receive certifications, including Microsoft, Google, Amazon, Skillsoft, and many more. Through our company-wide volunteering and giving platform, you can donate, start fundraisers, volunteer, and search over 2 million non-profit organizations. At Kyndryl, we invest heavily in you, we want you to succeed so that together, we will all succeed. Get Referred! If you know someone that works at Kyndryl, when asked ‘How Did You Hear About Us’ during the application process, select ‘Employee Referral’ and enter your contact's Kyndryl email address.
Posted 3 days ago
4.0 - 9.0 years
10 - 14 Lacs
Pune
Work from Office
Project Role : Application Lead Project Role Description : Lead the effort to design, build and configure applications, acting as the primary point of contact. Must have skills : Microsoft Robotic Process Automation Advanced Good to have skills : NAMinimum 7.5 year(s) of experience is required Educational Qualification : 15 years full time education Summary :As an Application Lead, you will lead the effort to design, build, and configure applications, acting as the primary point of contact. Your typical day will involve collaborating with various teams to ensure project milestones are met, facilitating discussions to address challenges, and guiding your team through the development process. You will also engage in strategic planning to align project goals with organizational objectives, ensuring that the applications developed meet the needs of stakeholders and users alike. Your role will require a balance of technical expertise and leadership skills to foster a productive and innovative work environment. Roles & Responsibilities:Good Verbal, written communication, and presentation skills Lead the UiPath RPA architecture and technical design for end-to-end automation solutions.Understand the importance of Robotic Process Automation and various aspects & considerations with respect to implementation of Robotic Process AutomationCollaborate with Business Analysts, Project Managers, and business stakeholders to understand automation requirements and identify opportunities for RPA.Interpret business processes and requirements to design scalable, secure, and efficient RPA UiPath solutions.Create comprehensive technical documentation including Solution Design Documents (SDD), Process Design Instructions (PDI), and Object Design Instructions (ODI).Build and configure applications to meet business process and application requirements by Adopting best practices around coding, design, quality and performance Provide hands-on support for troubleshooting and resolving technical challenges during development, testing, and deployment phases.Demonstrate a deep understanding of RPA tools and platforms, including advanced concepts such as security, orchestration, and infrastructure.Team handling/ management experience Understanding/ hands on experience of agile and waterfall frameworkExpertise in end to end implementation of RPA project life cycle Professional & Technical Skills: 9+ years of IT development experience 4+ years of experience in RPA UiPath development as a Technical ArchitectIn-depth knowledge and exposure of RPA and UiPath tool (Knows advanced Concept like UiPath Understanding, Action Center, OCR , etc.)In-depth knowledge Source Control & DevOps (CI/CD) Using Git, Azure DevOps, Jenkins for version control and pipeline automation in RPA projects.Deep understanding and ability to tailor the REFramework for complex transactional processes.Experience throughout the entire RPA project lifecycle Good to have knowledge of .Net, C# , SQLBasic understanding of JIRA, SNOW, SVN, TFS, MS Teams, Git Hub, Microsoft SSMS, visual studio, eclipse, project planner Additional Information:- The candidate should have minimum 7.5 years of experience in Microsoft Robotic Process Automation Advanced.- This position is based in Pune.- A 15 years full time education is required. Qualification 15 years full time education
Posted 4 days ago
2.0 - 7.0 years
6 - 10 Lacs
Pune
Work from Office
Project Role : Application Automation Engineer Project Role Description : Apply innovative ideas to drive the automation of Delivery Analytics at the client level. Must have skills : Microsoft Robotic Process Automation Advanced Good to have skills : NAMinimum 2 year(s) of experience is required Educational Qualification : 15 years full time education Summary :As an Application Automation Engineer, you will apply innovative ideas to drive the automation of Delivery Analytics at the client level. Your typical day will involve collaborating with team members to identify automation opportunities, designing and implementing automation solutions, and ensuring the efficiency and effectiveness of these solutions in enhancing delivery processes. You will engage in discussions to share insights and contribute to the continuous improvement of automation strategies, ultimately aiming to optimize client delivery analytics through advanced automation techniques. Roles & Responsibilities:Work as Lead Developer /Lead SupportWork as a Sr. developer for RPA- Power Automate (Cloud & Desktop) projectsInteracting with BAs, PM, Senior Developers and Business to understand the processes to be automatedPerforming technical feasibility check for the process to be automatedAssisting in creation of SDD (Solution Design Document)/TDD (technical design document)Understanding the solution to be developed using SDD /TDDDeveloping RPA- Power Automate (Cloud & Desktop) Workflows to implement the solutionReviewing work of the peer developersProviding technical support in SIT, UAT, Go Live and Live Proving phasesAdhering to RPA- Power Automate (Cloud & Desktop) design and development best practicesDeveloping different utilities in Power Automate (Cloud & Desktop) to be used within automated solutionsAssisting in production issuesDatabase housekeeping and cleaning for the development and production environment Professional & Technical Skills: 4+ years of IT development experience 2+ years of experience in RPA Power Automate (Cloud & Desktop) development /SupportIn-depth knowledge and exposure of RPA and RPA- Power Automate (Cloud & Desktop) tools (Know concept like Work queues, RE framework, OCR, PDF Extraction etc.)Experience throughout the entire RPA project lifecycle Good to have knowledge of .Net, C# , SQLBasic understanding of JIRA, SNOW, SVN, TFS, MS Teams, Git Hub, Microsoft SSMS, visual studio, eclipse, project planner Additional Information:- The candidate should have minimum 2 years of experience in Microsoft Robotic Process Automation Advanced.- This position is based at our Pune office.- A 15 years full time education is required. Qualification 15 years full time education
Posted 4 days ago
16.0 - 25.0 years
17 - 22 Lacs
Bengaluru
Work from Office
Skill required: NA - Solution Architecture Designation: Enterprise Solution Arch Senior Manager Qualifications: BCom/Chartered Accountant/CA Inter Years of Experience: 16 to 25 years Language - Ability: English(Domestic) - Expert About Accenture Combining unmatched experience and specialized skills across more than 40 industries, we offer Strategy and Consulting, Technology and Operations services, and Accenture Song all powered by the worlds largest network of Advanced Technology and Intelligent Operations centers. Our 699,000 people deliver on the promise of technology and human ingenuity every day, serving clients in more than 120 countries. Visit us at www.accenture.com What would you do What would you do "Accenture Operations Solution Innovation is responsible for solution configuration of clientrequirements and integration with sales to promote growth. We ensure a simplified solutioningprocess to reduce solution turnaround time, industrialize our ability to respond to RFPs and supportsales opportunities. The Solution Architecture team is required to translate client requirements intoApplied Intelligence solutions that will create value for Accenture and our clients., leverage SMEsand solution architects from different groups/entities and create a comprehensive solution in line withAccenture standards and best practices, preparing effort, cost and price estimates and ensurequality adherence.The focus will be on managing and developing solutions for complex businessprocess outsourcing by driving, developing solutions aligned to the latest innovative business andtechnology advancements, creating winnable and deliverable solutions, articulating compelling valuepropositions and stories to a client. You will be solutioning by leveraging operational and commerciallevers to ensure total value is enabled at all layers of the deal construct. They will be responsible forthe development and ownership of the complex, multi-tower solutions underpinning compellingproposals that maximize Accentures competitive position.Design, implement and direct a solution architecture to address specific problems and requirements, usually through the application of technical, business process and/or industry knowledge. What are we looking for bility to perform under pressure Adaptable and flexible Commitment to quality Problem-solving skills Strong analytical skills" Roles and Responsibilities: In this role you are required to do analysis and solving of moderately complex problems Typically creates new solutions, leveraging and, where needed, adapting existing methods andprocedures The person requires understanding of the strategic direction set by senior management as it relatesto team goals Primary upward interaction is with direct supervisor or team leads Generally interacts with peers and/or management levels at a client and/or within Accenture The person should require minimal guidance when determining methods and procedures on newassignments Decisions often impact the team in which they reside and occasionally impact other teams Individual would manage medium-small sized teams and/or work efforts (if in an individualcontributor role) at a client or within Accenture Please note that this role may require you to work in rotational shifts" Qualification BCom,Chartered Accountant,CA Inter
Posted 4 days ago
2.0 - 7.0 years
5 - 9 Lacs
Pune
Work from Office
Project Role : Application Developer Project Role Description : Design, build and configure applications to meet business process and application requirements. Must have skills : Microsoft Robotic Process Automation Advanced Good to have skills : NAMinimum 3 year(s) of experience is required Educational Qualification : 15 years full time education Summary :As an Application Developer, you will engage in the design, construction, and configuration of applications tailored to fulfill specific business processes and application requirements. Your typical day will involve collaborating with team members to understand project needs, developing innovative solutions, and ensuring that applications function seamlessly to enhance operational efficiency. You will also participate in testing and refining applications to meet user expectations and business goals, contributing to a dynamic and collaborative work environment. Roles & Responsibilities:Work as Lead Developer /Lead SupportWork as a Sr. developer for RPA- Power Automate (Cloud & Desktop) projectsInteracting with BAs, PM, Senior Developers and Business to understand the processes to be automatedPerforming technical feasibility check for the process to be automatedAssisting in creation of SDD (Solution Design Document)/TDD (technical design document)Understanding the solution to be developed using SDD /TDDDeveloping RPA- Power Automate (Cloud & Desktop) Workflows to implement the solutionReviewing work of the peer developersProviding technical support in SIT, UAT, Go Live and Live Proving phasesAdhering to RPA- Power Automate (Cloud & Desktop) design and development best practicesDeveloping different utilities in Power Automate (Cloud & Desktop) to be used within automated solutionsAssisting in production issuesDatabase housekeeping and cleaning for the development and production environment Professional & Technical Skills: 4+ years of IT development experience 2+ years of experience in RPA Power Automate (Cloud & Desktop) development /SupportIn-depth knowledge and exposure of RPA and RPA- Power Automate (Cloud & Desktop) tools (Know concept like Work queues, RE framework, OCR, PDF Extraction etc.)Experience throughout the entire RPA project lifecycle Good to have knowledge of .Net, C# , SQLBasic understanding of JIRA, SNOW, SVN, TFS, MS Teams, Git Hub, Microsoft SSMS, visual studio, eclipse, project planner Additional Information:- The candidate should have minimum 3 years of experience in Microsoft Robotic Process Automation Advanced.- This position is based at our Pune office.- A 15 years full time education is required. Qualification 15 years full time education
Posted 4 days ago
2.0 - 7.0 years
5 - 9 Lacs
Pune
Work from Office
Project Role : Application Developer Project Role Description : Design, build and configure applications to meet business process and application requirements. Must have skills : Microsoft Robotic Process Automation Advanced Good to have skills : NAMinimum 2 year(s) of experience is required Educational Qualification : 15 years full time education Summary :As an Application Developer, you will design, build, and configure applications to meet business process and application requirements. A typical day involves collaborating with team members to understand project needs, developing innovative solutions, and ensuring that applications function seamlessly to enhance operational efficiency. You will engage in problem-solving discussions and contribute to the overall success of the projects by leveraging your expertise in application development. Roles & Responsibilities:Work as Lead Developer /Lead SupportWork as a Sr. developer for RPA- Power Automate (Cloud & Desktop) projectsInteracting with BAs, PM, Senior Developers and Business to understand the processes to be automatedPerforming technical feasibility check for the process to be automatedAssisting in creation of SDD (Solution Design Document)/TDD (technical design document)Understanding the solution to be developed using SDD /TDDDeveloping RPA- Power Automate (Cloud & Desktop) Workflows to implement the solutionReviewing work of the peer developersProviding technical support in SIT, UAT, Go Live and Live Proving phasesAdhering to RPA- Power Automate (Cloud & Desktop) design and development best practicesDeveloping different utilities in Power Automate (Cloud & Desktop) to be used within automated solutionsAssisting in production issuesDatabase housekeeping and cleaning for the development and production environment Professional & Technical Skills: 4+ years of IT development experience 2+ years of experience in RPA Power Automate (Cloud & Desktop) development /SupportIn-depth knowledge and exposure of RPA and RPA- Power Automate (Cloud & Desktop) tools (Know concept like Work queues, RE framework, OCR, PDF Extraction etc.)Experience throughout the entire RPA project lifecycle Good to have knowledge of .Net, C# , SQLBasic understanding of JIRA, SNOW, SVN, TFS, MS Teams, Git Hub, Microsoft SSMS, visual studio, eclipse, project planner Additional Information:- The candidate should have minimum 2 years of experience in Microsoft Robotic Process Automation Advanced.- This position is based at our Pune office.- A 15 years full time education is required. Qualification 15 years full time education
Posted 4 days ago
4.0 - 9.0 years
10 - 14 Lacs
Pune
Work from Office
Project Role : Application Lead Project Role Description : Lead the effort to design, build and configure applications, acting as the primary point of contact. Must have skills : Microsoft Robotic Process Automation Advanced Good to have skills : NAMinimum 7.5 year(s) of experience is required Educational Qualification : 15 years full time education Summary :As an Application Lead, you will lead the effort to design, build, and configure applications, acting as the primary point of contact. Your typical day will involve collaborating with various teams to ensure project milestones are met, addressing any challenges that arise, and providing guidance to team members to foster a productive work environment. You will also engage in strategic discussions to align project goals with organizational objectives, ensuring that the applications developed meet the highest standards of quality and functionality. Your role will require you to stay updated on industry trends and best practices to continuously improve application performance and user experience. Roles & Responsibilities:Good Verbal, written communication, and presentation skills Lead the UiPath RPA architecture and technical design for end-to-end automation solutions.Understand the importance of Robotic Process Automation and various aspects & considerations with respect to implementation of Robotic Process AutomationCollaborate with Business Analysts, Project Managers, and business stakeholders to understand automation requirements and identify opportunities for RPA.Interpret business processes and requirements to design scalable, secure, and efficient RPA UiPath solutions.Create comprehensive technical documentation including Solution Design Documents (SDD), Process Design Instructions (PDI), and Object Design Instructions (ODI).Build and configure applications to meet business process and application requirements by Adopting best practices around coding, design, quality and performance Provide hands-on support for troubleshooting and resolving technical challenges during development, testing, and deployment phases.Demonstrate a deep understanding of RPA tools and platforms, including advanced concepts such as security, orchestration, and infrastructure.Team handling/ management experience Understanding/ hands on experience of agile and waterfall frameworkExpertise in end to end implementation of RPA project life cycle Professional & Technical Skills: 9+ years of IT development experience 4+ years of experience in RPA UiPath development as a Technical ArchitectIn-depth knowledge and exposure of RPA and UiPath tool (Knows advanced Concept like UiPath Understanding, Action Center, OCR , etc.)In-depth knowledge Source Control & DevOps (CI/CD) Using Git, Azure DevOps, Jenkins for version control and pipeline automation in RPA projects.Deep understanding and ability to tailor the REFramework for complex transactional processes.Experience throughout the entire RPA project lifecycle Good to have knowledge of .Net, C# , SQLBasic understanding of JIRA, SNOW, SVN, TFS, MS Teams, Git Hub, Microsoft SSMS, visual studio, eclipse, project planner Additional Information:- The candidate should have minimum 7.5 years of experience in Microsoft Robotic Process Automation Advanced.- This position is based in Pune.- A 15 years full time education is required. Qualification 15 years full time education
Posted 4 days ago
1.0 - 6.0 years
1 - 5 Lacs
Kochi
Work from Office
Job Track Description: We are looking for a Developer to build, implement and manage functional programs. In this role, you should be a team player with a keen eye for detail and problem-solving skills. Your goal will be to build efficient programs and systems that serve user needs. Experience> 1 years. Skillset : At least 1 years' experience as a full stack development in .NET, Angular and SSMS (Must) .NET Api development and LINQ Angular based front-end development Windows based application development in .NET Stored procedure and Relational DB in SSMS Experience in deployment of various .NET projects (Optional) IIS Configuration and change management Publishing changes to SSMS Knowledge in Automation Anywhere, UiPath, Blue Prism, (preferred) Responsibility Statements: Involve in analysis, design and programming for major and minor software releases. Develop and deliver projects as per BRD and Schedule Mentor the juniors and perform code reviews Provide support to clients and actively participate in team meetings Good troubleshooting capabilities and team co-ordination Deployment of built files for various web-based solution to Windows server for both front end and backend Should develop stored procedures on SQL Server, Query optimization and Index optimization and Deployment of changes to Live DB in SQL Server. Experienced in working and handling demanding conditions, proactive with stakeholders and comfortable in leading development efforts. Desired candidate profile: Independently handle automation projects for FAP domain Excellent technical design, problem solving and debugging skills. Involved in analysis, design and programming for major and minor software releases. Extremely good knowledge of software development lifecycle. Strong and effective inter-personal and communication skills and the ability to interact. professionally with a diverse group of clients and staff in a global environment. Critical reasoning skills, Decision making skills. Excellent communication. Needs to be an effective liaison between the client executive team, business analyst, and technical team. Strong project management skills, with the ability to prioritize tasks, meet deadlines, and manage multiple projects simultaneously. Should have sound knowledge of RDBMS, .NET, Angular and Linq Technical : Experience in c#. net/ASP. net/Vb.net. Strong development experience in JS framework is angular. Good database designing skills and stored procedures. Strong debugging and problem-solving skills. Exposure to XML & JSON. Should have hands on experience in Unit testing. Should possess strong written and verbal communication skills. Nice to have Knowledge in Automation Anywhere, AutoIT, UIPath, BluePrism,(preferred)
Posted 5 days ago
0.0 - 4.0 years
5 - 10 Lacs
Bengaluru
Work from Office
Who We Are At Kyndryl, we design, build, manage and modernize the mission-critical technology systems that the world depends on every day. So why work at Kyndryl? We are always moving forward – always pushing ourselves to go further in our efforts to build a more equitable, inclusive world for our employees, our customers and our communities. The Role Within our Database Administration team at Kyndryl, you'll be a master of managing and administering the backbone of our technological infrastructure. You'll be the architect of the system, shaping the base definition, structure, and documentation to ensure the long-term success of our business operations. Your expertise will be crucial in configuring, installing and maintaining database management systems, ensuring that our systems are always running at peak performance. You'll also be responsible for managing user access, implementing the highest standards of security to protect our valuable data from unauthorized access. In addition, you'll be a disaster recovery guru, developing strong backup and recovery plans to ensure that our system is always protected in the event of a failure. Your technical acumen will be put to use, as you support end users and application developers in solving complex problems related to our database systems. As a key player on the team, you'll implement policies and procedures to safeguard our data from external threats. You will also conduct capacity planning and growth projections based on usage, ensuring that our system is always scalable to meet our business needs. You'll be a strategic partner, working closely with various teams to coordinate systematic database project plans that align with our organizational goals. Your contributions will not go unnoticed - you'll have the opportunity to propose and implement enhancements that will improve the performance and reliability of the system, enabling us to deliver world-class services to our customers. Your Future at Kyndryl Every position at Kyndryl offers a way forward to grow your career, from Junior Administrator to Architect. We have training and upskilling programs that you won’t find anywhere else, including hands-on experience, learning opportunities, and the chance to certify in all four major platforms. One of the benefits of Kyndryl is that we work with customers in a variety of industries, from banking to retail. Whether you want to broaden your knowledge base or narrow your scope and specialize in a specific sector, you can find your opportunity here. Who You Are You’re good at what you do and possess the required experience to prove it. However, equally as important – you have a growth mindset; keen to drive your own personal and professional development. You are customer-focused – someone who prioritizes customer success in their work. And finally, you’re open and borderless – naturally inclusive in how you work with others. Required Technical and Professional Expertise 6 Years of Database Administration experience Good understanding of MS SQL Server Administration Creation, Upgrading and Management of Databases. Log Management. Manual Database Backup, Backup using SSMS, SQL Dump backup and restore them. Data refresh. Performance tuning and performance management at database level Monitoring MS SQL database using SSMS, SQL Server Profile and other tools. Database Security Management and Audit Activities Preferred Technical and Professional Experience Knowledge of at least one of Oracle, My SQL, DB2, Postgres and MongoDB databases administration. Solaris/Linux and Windows Operating System and its facilities & Knowledge of Shell scripting. SQL Always on is preferable Knowledge of Incident, Service and Change Request Management MS SQL Server database administration certification Being You Diversity is a whole lot more than what we look like or where we come from, it’s how we think and who we are. We welcome people of all cultures, backgrounds, and experiences. But we’re not doing it single-handily: Our Kyndryl Inclusion Networks are only one of many ways we create a workplace where all Kyndryls can find and provide support and advice. This dedication to welcoming everyone into our company means that Kyndryl gives you – and everyone next to you – the ability to bring your whole self to work, individually and collectively, and support the activation of our equitable culture. That’s the Kyndryl Way. What You Can Expect With state-of-the-art resources and Fortune 100 clients, every day is an opportunity to innovate, build new capabilities, new relationships, new processes, and new value. Kyndryl cares about your well-being and prides itself on offering benefits that give you choice, reflect the diversity of our employees and support you and your family through the moments that matter – wherever you are in your life journey. Our employee learning programs give you access to the best learning in the industry to receive certifications, including Microsoft, Google, Amazon, Skillsoft, and many more. Through our company-wide volunteering and giving platform, you can donate, start fundraisers, volunteer, and search over 2 million non-profit organizations. At Kyndryl, we invest heavily in you, we want you to succeed so that together, we will all succeed. Get Referred! If you know someone that works at Kyndryl, when asked ‘How Did You Hear About Us’ during the application process, select ‘Employee Referral’ and enter your contact's Kyndryl email address.
Posted 6 days ago
3.0 - 4.0 years
3 - 4 Lacs
Gurugram
Work from Office
Responsibilities: * Design, develop, test & maintain SSRS reports using T-SQL and SSIS integration. * Collaborate with stakeholders on report requirements and deliverables.
Posted 1 week ago
5.0 - 10.0 years
22 - 27 Lacs
Kolkata, Mumbai, Gurugram
Work from Office
fleetx.io is looking for Enterprise Sales Manager / Senior Manager to join our dynamic team and embark on a rewarding career journey Lead enterprise-level sales strategy and execution Build relationships with high-value clients Achieve sales targets and negotiate contracts Coordinate with product and support teams
Posted 1 week ago
3.0 - 8.0 years
10 - 20 Lacs
Chennai
Hybrid
Role & responsibilities Oversee administration and maintenance of different database engines, both On-Prem and in AWS. This also includes Data Warehouses in the Cloud (Redshift experience is a plus). Perform health checks and performance tuning to ensure databases are available and healthy. Place and Test disaster recovery plans for all databases. Ensure protocols for DB security and data privacy are in place. Maintain compliance of all databases to various InfoSec and Audit bodies Automate tasks as deemed necessary. Handle Database service request tickets in a timely manner Audit accounts on periodic review Collaborate with Various IT groups for support needed on Infrastructure requests and dependencies Preferred candidate profile Advanced Experience (minimum of 2 years) in handling DBA tasks for MySQL and SQL Servers including installation, upgrades, patching, and deployments. Experience in administration of Data Warehouses (Redshift is a plus). Experience in handling Amazon Aurora (fully managed relational database engine compatible with MySQL and PostgreSQL). Proficient with high availability tools like AWS DMS, Always On, FCI, Replication, etc. Experience in Database monitoring tools such as SQL Server Profiler Proficient in SQL (Structured Query Language) for managing relational databases, primarily T-SQL extension. Hands on experience implementing Disaster Recovery for different platforms. Experience or knowledge of handling PCI-DSS, Data Privacy, and DB audits DB hardening based on CIS Knowledge of DB performance tuning and SQL tuning
Posted 1 week ago
6.0 - 11.0 years
5 - 15 Lacs
Ahmedabad, Mumbai (All Areas)
Work from Office
6 years of exp. with AWS, Snowflake, Microsoft SQL Server, SSMS, Visual Studio, and Data Warehouse ETL processes. 4 yrs of programming exp. with Python, C#, VB.NET, T-SQL. Minimum of 3 years of exp. building end-to-end pipelines within AWS Stack. Required Candidate profile Strong collaborative team-oriented style Impeccable customer service skills Exp. with healthcare information systems and healthcare practice processes. Exp. with SaaS applications. Good Communication
Posted 2 weeks ago
5.0 - 10.0 years
8 - 13 Lacs
Hyderabad
Work from Office
About NCR Atleos NCR Atleos, headquartered in Atlanta, is a leader in expanding financial access. Our dedicated 20,000 employees optimize the branch, improve operational efficiency and maximize self-service availability for financial institutions and retailers across the globe. Essential Duties and Responsibilities Experience working in large Azure environments, spanning multiple accounts/subscriptions, availability zones, and regions. Exposure to Azure IaaS & PaaS Services, experience in migration of workloads to cloud and understanding of Azure native services and disk pooling. Experience in managing SQL Server 2008, 2012, 2014 ,2016 and 2019 as well as sun setting older databases/versions. Experience to configure and maintain database servers and processes, including monitoring of system health and performance, to ensure high levels of performance, availability, and security. Experience in troubleshooting and resolving database integrity issues, blocking and deadlocking issues, replication mirroring and log shipping issues, connectivity issues etc. Experience in Performance Tuning, Query Optimization, using SQL Server monitoring utilities such as Spotlight (preferred), Redgate, IDERA or SolarWinds SentryOne. Ability to detect/ troubleshoot SQL Server related CPU, memory, I/O, disk space and other resource contention. Good Experience in backups, restores, recovery models, database shrink operations, DBCC commands. Experience with Always On design, Availability groups, replication, log shipping, mirroring and storage replication technologies Experience in indexes, index management, integrity checks, configuration, patching Knowledge of SQL Server tools (Profiler, DTA, SSMS, SAC, SSCM, PerfMon, DMVs, system procs) Solid acquaintance with windows server, security delegation, SPNs, storage components Independently analyse, solve, and correct issues in real time, providing problem resolution end-to-end. Experience with designing DR plans while satisfying SLA requirements and conducting Disaster recovery tests. Designing/Recommending database alerts for monitoring database availability and performance. Ability to work with internal and external auditors on PCI compliance audits. Ability to accurately monitor environments, resolve issues, and plan capacity improvements. Refine and automate regular processes, track issues, and document changes. Highly self-motivated and excellent time management skills. Strong interpersonal and communication skills. Core Competencies and Skills Excellent planning, organizational, innovation and initiative skills. Ability to work independently as well as with a team of onshore and offshore resources. Team player and acts both as a player and as mentor. Superior knowledge in administering MS SQL Server. Education Bachelor's degree in Computer Science or equivalent degree/experience and relevant working experience. Experience Minimum 5-10 years of experience as MS SQL database administrator. Hands-on experience with MS SQL Server 2008 R2, 2012, 2014, 2016 and 2019 required. Experience with Azure SQL in a multi-region configuration Expertise Microsoft SQL Server on VM, Azure SQL Managed Instance, Azure SQL. Success criteria and performance measures Demonstrates collaboration with multiple teams for successful solutions. Adheres to standards and guidelines. Continually monitors creative product to ensure it conforms to the existing environments. Flexible work hours and provide 24x7 support for critical production systems. #LI-PS1 Offers of employment are conditional upon passage of screening criteria applicable to the job. EEO Statement NCR Atleos is an equal-opportunity employer. It is NCR Atleos policy to hire, train, promote, and pay associates based on their job-related qualifications, ability, and performance, without regard to race, color, creed, religion, national origin, citizenship status, sex, sexual orientation, gender identity/expression, pregnancy, marital status, age, mental or physical disability, genetic information, medical condition, military or veteran status, or any other factor protected by law. Statement to Third Party Agencies To ALL recruitment agenciesNCR Atleos only accepts resumes from agencies on the NCR Atleos preferred supplier list. Please do not forward resumes to our applicant tracking system, NCR Atleos employees, or any NCR Atleos facility. NCR Atleos is not responsible for any fees or charges associated with unsolicited resumes.
Posted 2 weeks ago
2.0 - 4.0 years
4 - 6 Lacs
Hyderabad
Work from Office
The Oracle Enterprise Manager Cloud Control 12c role involves working with relevant technologies, ensuring smooth operations, and contributing to business objectives. Responsibilities include analysis, development, implementation, and troubleshooting within the Oracle Enterprise Manager Cloud Control 12c domain.
Posted 2 weeks ago
3.0 - 5.0 years
6 - 15 Lacs
Hyderabad
Work from Office
Job description Job Role - Sr. Software Engineer - .Net Full Stack (.Net/ .Net Core + React / Angular js / Javascript with Css and Bootstrap + MS SQL) Industry Type: Software Product Department: IT / Software Development Location: Hyderabad Desired Experience: 3 - 5 years Employment Type: Full Time Education: Bachelors Degree in Computer Science, IT, Engineering or a related field Job Overview Acads360 is seeking a talented and experienced Senior Software Engineer .NET Full Stack Developer to join our team. The ideal candidate will possess a robust background in developing scalable, high-quality software applications using .NET/.NET Core, along with front-end technologies such as React, AngularJS, JavaScript, CSS, and Bootstrap. The role also requires expertise in MS SQL and a proven ability to deliver in a fast-paced SaaS product-based environment. As a Senior Software Engineer, you will collaborate with cross-functional teams to design, develop, and maintain cutting-edge software solutions. This role is critical for driving innovation, enhancing product features, and delivering exceptional user experiences. Key Responsibilities Full Stack Development: Design, develop, and maintain SaaS-based software applications using .NET/.NET Core for the backend and React/AngularJS for the front end. System Design: Participate in architectural discussions, create design documents, and ensure adherence to design standards and best practices. Database Management: Design, optimize, and maintain database schemas, queries, and stored procedures in MS SQL Server. Code Quality and Standards: Write clean, efficient, and maintainable code while adhering to coding standards and best practices. Conduct peer code reviews to ensure quality. Collaboration: Work closely with Product Managers, Designers, and QA Engineers to deliver high-quality software solutions. Performance Optimization: Optimize application performance, scalability, and responsiveness. Identify and resolve technical issues and bugs. Mentorship: Mentor junior developers by providing technical guidance, training, and constructive feedback. Continuous Improvement: Stay updated with the latest technologies, tools, and practices in software development and recommend improvements to the development process. Key Skills Backend Technologies: .NET/.NET Core, RESTful API Development Frontend Technologies: React, AngularJS, JavaScript, CSS, Bootstrap Database Management: MS SQL Server, including advanced SQL querying and optimization techniques Version Control: Git, GitHub, or equivalent Other Skills: Strong problem-solving and debugging skills Excellent communication and teamwork abilities Knowledge of Agile/Scrum methodologies Qualifications Educational Background: Bachelors or Masters degree in Computer Science, Engineering, or a related field. Experience: 3-5 years of hands-on experience in Full Stack Development with .NET/.NET Core, React/AngularJS, and MS SQL Server. Certifications (Preferred): Microsoft Certified: Azure Developer Associate or similar. Certifications in Full Stack Development or Agile methodologies. Domain Expertise: Experience working in a SaaS product-based environment is highly desirable. Why Join Us? Work on innovative SaaS products that make a meaningful impact. Collaborative and inclusive work culture with ample opportunities for professional growth. Competitive compensation and benefits package. If you're a passionate and driven software engineer eager to work on cutting-edge technologies in a dynamic SaaS environment, we would love to hear from you!
Posted 2 weeks ago
4.0 - 9.0 years
5 - 9 Lacs
Bengaluru
Work from Office
Project Role : Application Developer Project Role Description : Design, build and configure applications to meet business process and application requirements. Must have skills : SAP for Retail Good to have skills : NAMinimum 3 year(s) of experience is required Educational Qualification : 15 years full time education Summary :As an Application Lead, you will lead the effort to design, build, and configure applications, acting as the primary point of contact. Your day will involve overseeing the application development process and ensuring seamless communication within the team and stakeholders. Roles & Responsibilities:3 to 4 years of experience as an SAP S/4 HANA Retail in are of Pricing and Promotions and also in CAR Consultant with at least one end-to-end SAP implementation project.- Must have :designed and configuration Pricing - Cost Price and Retail Price and also worked on Promotions.-Must have :Designing and configuring SAP CAR in areas of CAR-POSDTA, Multichannel etcShould be well-versed with SAP CAR/ POS DTA configurations on HANA (POS Inbound and Outbound interface) and aware of standard tasks and features.-Worked on UDF/DDF features in CAR-Work closely with a team of developers and play a significant role in delivering the assigned custom interfaces and objects. Thorough understanding of the PIPE Inbound format and should be able to do a detailed mapping of the Tlog to the PIPE format-Experience configuring POSDTA module and working with Badis available-Experience in POS integration to ECC and SD-FI integration is a must Professional & Technical Skills: - Must To Have Skills: Proficiency in SAP for Retail- Strong understanding of SAP modules and functionalities- Experience in SAP implementation and customization- Knowledge of SAP integration with other systems- Hands-on experience in SAP configuration and troubleshooting Additional Information:- The candidate should have a minimum of 3 to 4 years of experience in SAP for Retail- A 15 years full-time education is required Qualification 15 years full time education
Posted 2 weeks ago
5.0 - 8.0 years
10 - 14 Lacs
Bengaluru
Work from Office
Project Role : Application Lead Project Role Description : Lead the effort to design, build and configure applications, acting as the primary point of contact. Must have skills : SAP for Retail Good to have skills : NAMinimum 7.5 year(s) of experience is required Educational Qualification : 15 years full time education Summary :As an Application Lead, you will lead the effort to design, build, and configure applications, acting as the primary point of contact. Your day will involve overseeing the application development process and ensuring seamless communication within the team and stakeholders. Roles & Responsibilities:7 to 8 years of experience as an SAP S/4 HANA Retail in are of Pricing and Promotions and also in CAR Consultant with at least one end-to-end SAP implementation project.- Must have :designed and configuration Pricing - Cost Price and Retail Price and also worked on Promotions.-Must have :Designing and configuring SAP CAR in areas of CAR-POSDTA, Multichannel etcShould be well-versed with SAP CAR/ POS DTA configurations on HANA (POS Inbound and Outbound interface) and aware of standard tasks and features.-Worked on UDF/DDF features in CAR-Work closely with a team of developers and play a significant role in delivering the assigned custom interfaces and objects. Thorough understanding of the PIPE Inbound format and should be able to do a detailed mapping of the Tlog to the PIPE format-Experience configuring POSDTA module and working with Badis available-Experience in POS integration to ECC and SD-FI integration is a must Professional & Technical Skills: - Must To Have Skills: Proficiency in SAP for Retail- Strong understanding of SAP modules and functionalities- Experience in SAP implementation and customization- Knowledge of SAP integration with other systems- Hands-on experience in SAP configuration and troubleshooting Additional Information:- The candidate should have a minimum of 7 to 8 years of experience in SAP for Retail- A 15 years full-time education is required Qualification 15 years full time education
Posted 2 weeks ago
4.0 - 8.0 years
6 - 10 Lacs
Pune
Work from Office
As a member of our core Product Engineering and Delivery team, you will be engaged with other Engineers and Leads throughout the software development lifecycle involved in designing, developing, integration, and testing our suite of products. This is a hands-on role and will require you to mentor a team of junior developers and also guide the team with problem-solving and process optimization. You will work on Agile frameworks, and popular coding languages and acquire an in-depth knowledge of our market-leading product solutions. Responsibilities: Communicate with the business teams and clients for requirements Design and develop technical solutions Estimate, plan, and schedule deliveries Help troubleshoot production issues with minimal support. Manage deployments and releases Source code configuration and management Analyze and mitigate risks Report accurate status to all stakeholders Required Skills: 4 to 8 years of overall & relevant experience. The candidate should have a degree in Engineering or an equivalent course from a recognized university Should have 5-10 years experience in software development using .Net Framework 4.0/4.5. Should have good experience in C# The candidate must have experience in writing queries for SQL Server and T-SQL Experience in ASP.NET MVC 5.0 or ASP.NET Web API is a must. Experience in Entity Framework 6.0, and Unity Framework is an added advantage. Should have knowledge of JavaScript, jQuery, jquery-UI Technical Competencies IIS, Fiddler, SSMS, Postman. WPF, Microsoft Word applications/ add-ins. SSRS, SSIS. JIRA, SVN. Functional Competencies Excellent written and verbal communication skills. Ability to work effectively in a team. Experience in Agile methodology and Sprints preferable. Ability to interact with Business Team and understand requirements. Ability to mentor or lead junior team members.
Posted 2 weeks ago
7.0 - 12.0 years
2 - 6 Lacs
Chennai
Work from Office
Job Title:Database Administrator Experience7-14 Years Location:Chennai : We are looking for a highly skilled Database Administrator (DBA) to manage, maintain, and optimize our databases across multiple platforms. The ideal candidate will have extensive experience with AWS RDS, Microsoft SQL Server, and MongoDB, along with a strong understanding of database security, performance tuning, and high-availability architectures. This role is crucial in ensuring data integrity, security, and efficiency for our SaaS applications while meeting HIPAA and other healthcare compliance requirements. Key Responsibilities Database Management & Administration Design, configure, and maintain AWS RDS (PostgreSQL, MySQL, SQL Server), Microsoft SQL Server, and MongoDB databases. Ensure high availability, performance, and scalability of all databases. Implement backup and disaster recovery strategies, including point-in-time recovery (PITR) and failover mechanisms. Monitor and optimize database performance using tools like AWS CloudWatch, SQL Profiler, and MongoDB Atlas Performance Advisor. Manage database provisioning, patching, and version upgrades in production and non-production environments. Security & Compliance Enforce data security best practices, including encryption, access controls (IAM, RBAC), and compliance with HIPAA and other healthcare regulations. Perform regular security audits and vulnerability assessments using tools like AWS Security Hub and Tenable. Implement and maintain database auditing, logging, and monitoring to detect and prevent unauthorized access. Optimization & Automation Analyze and optimize query performance, indexing strategies, and database schema design. Automate database maintenance tasks using Terraform, AWS Lambda, PowerShell, or Python scripts. Work with DevOps to integrate CI/CD pipelines for database changes (e.g., Flyway, Liquibase). Optimize storage and resource utilization in AWS to reduce costs while maintaining performance. Collaboration & Support Work closely with DevOps, Engineering, and Security teams to ensure database reliability and security. Provide guidance and best practices to developers on database design, indexing, and query performance tuning. Support application teams with troubleshooting, query optimization, and data modeling. Participate in on-call rotation for database-related incidents and outages. Required Qualifications & Experience 5+ years of experience as a Database Administrator in a SaaS or cloud environment. Strong expertise in AWS RDS (PostgreSQL, MySQL, or SQL Server). Proficient in Microsoft SQL Server, including T-SQL, SSMS, and high-availability configurations. Experience with NoSQL databases like MongoDB (Atlas preferred). Deep understanding of performance tuning, query optimization, indexing strategies, and partitioning. Familiarity with Terraform, AWS CloudFormation, or other Infrastructure-as-Code (IaC) tools. Experience with backup and disaster recovery strategies in AWS and on-prem environments. Knowledge of database replication, clustering, and high-availability architectures. Proficiency in scripting (Python, PowerShell, Bash) for automation. Strong knowledge of security best practices (IAM, RBAC, data encryption, audit logging). Familiarity with healthcare compliance requirements (HIPAA, HITRUST) is a plus. Preferred Skills & Certifications AWS Certified Database – Specialty Microsoft CertifiedAzure Database Administrator Associate MongoDB Certified DBA Associate Experience with AI/ML-driven database performance optimization tools Exposure to data warehousing and analytics (Redshift, Snowflake, or BigQuery) Other Duties Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties, or responsibilities that are required of the employee for this job. Duties, responsibilities, and activities may change at any time with or without advance notice. Any changes may be for an indeterminate time frame. EEO Statement
Posted 3 weeks ago
6.0 - 8.0 years
3 - 6 Lacs
Bengaluru
Work from Office
Job Title:ETL Developer Snap Logic Experience:6-8 Years Location:Bangalore : Technical Skills: Design, develop, and maintain SnapLogic pipelines to support integration projects. Build and manage APIs using SnapLogic to connect various data sources and systems. Leverage SnapLogic agent functionality to enable secure and efficient data integration. Collaborate with cross-functional teams to gather requirements and ensure solutions meet business needs. Troubleshoot and optimize existing SnapLogic integrations to improve performance and reliability. Document integration processes and provide guidance to team members on best practices. Proven experience with SnapLogic, including API builds and agent functionality. Strong understanding of integration patterns and best practices. Proficiency in data integration and ETL processes. Expertise on Relational Databases Oracle, SSMS and familiar with NO SQL DB MongoDB Knowledge of data warehousing concepts and data modelling Experience of performing validations on large-scale datax`x` Strong Rest API ,JSON’s and Data transformations experience Experience with Unit Testing and Integration Testing Familiarity with large language models (LLMs) and their integration with data pipelines. Experience in database architecture and optimization. Knowledge of U.S. healthcare systems, data standards (e.g., HL7, FHIR), and compliance requirements (e.g., HIPAA). Behavioral Skills: Excellent documentation and presentation skills, analytical and critical thinking skills, and the ability to identify needs and take initiative Follow engineering best practices and principles within your organisation Work closely with a Lead Software Engineer Be an active member of the MMC Technology community – contribute, collaborate, and learn Build strong relationships with members of your engineering squad
Posted 3 weeks ago
3.0 - 6.0 years
5 - 9 Lacs
Bengaluru
Work from Office
Primary Skills SQL DBA Secondary Skills HADR And Mirroring And Replication Overall 4+ yes of experience in Core SQL DBA Must have exposure on SQL Server Configuration, administration, and management using SSMS/scripts SQL Server performance tuning at Instance and Statement level using performance tuning and execution plan SQL Job management using agents
Posted 3 weeks ago
7.0 - 9.0 years
0 - 0 Lacs
Thiruvananthapuram
Work from Office
Role Proficiency: Resolve enterprise trouble tickets within agreed SLA and raise problem tickets for permanent resolution and/or provide technical leadership (lateral or hierarchical) for the team to resolve customer issues Outcomes: 1) Update SOP with updated troubleshooting instructions and process changes2) Mentor new team members in understanding customer infrastructure and processes3) Perform analysis for driving incident reduction4) Escalate high priority incidents to customer and organization stakeholders for quicker resolution5) Contribute to planning and successful migration of platforms6) Perform root cause analysis to find out corrective and preventive actions after every major incidents and escalations7) Work on problem tickets for finding permanent solutions of repeated issues8) Create roll out and roll back plan for change implementation and ensure adherence for preventing unauthorized changes Measures of Outcomes: 1) SLA Adherence2) Time bound resolution of elevated tickets - OLA3) Manage ticket backlog timelines - OLA4) Adhere to defined process - Number of NCs in internal/external Audits5) Number of KB articles created6) Number of incidents and change ticket handled 7) Number of elevated tickets resolved8) Number of successful change tickets9) % Completion of all mandatory training requirements Outputs Expected: Resolution: Understand Priority and Severity based on ITIL practice resolve trouble ticket within agreed resolution SLA Troubleshooting: Troubleshooting based on available information from previous tickets or consulting with seniors. Participate in online knowledge forums reference. Covert the new steps to KB article Perform logical/analytical troubleshooting. Work on problem tickets to identify permanent solutions Escalation/Elevation: Escalate within organization/customer peer in case of resolution delay. Understand OLA between delivery layers (L1 L2 L3 etc) adhere to OLA. Elevate to next level work on elevated tickets from L1 Tickets Backlog/Resolution: Follow up on tickets based on agreed timelines manage ticket backlogs/last activity as per defined process. Resolve incidents and SRs within agreed timelines. Execute change tickets for infrastructure. Installation: Install and configure tools software and patches Runbook/KB: Update KB with new findings Document and record troubleshooting steps as knowledge base Collaboration: Collaborate with different towers of delivery for ticket resolution (within SLA); resolve L1 tickets with help from respective tower. Collaborate with other team members for timely resolution of tickets. Actively participate in team/organization-wide initiatives. Co-ordinate with UST ISMS teams for resolving connectivity related issues. Stakeholder Management: Lead the customer calls and vendor calls. Organize meeting with different stake holders. Take ownership for function's internal communications and related change management. Strategic: Define the strategy on data management policy management and data retention management. Support definition of the IT strategy for the function's relevant scope and be accountable for ensuring the strategy is tracked benchmarked and updated for the area owned. Process Adherence: Thorough understanding of organization and customer defined process. Suggest process improvements and CSI ideas. Adhere to organization' s policies and business conduct. Process/efficiency Improvement: Proactively identify opportunities to increase service levels and mitigate any issues in service delivery within the function or across functions. Take accountability for overall productivity efforts within the function including coordination of function specific tasks and close collaboration with Finance. Process Implementation: Coordinate and monitor IT process implementation within the function Compliance: Support information governance activities and audit preparations within the function. Act as a function SPOC for IT audits in local sites (incl. preparation interface to local organization mitigation of findings etc.) and work closely with ISRM (Information Security Risk Management). Coordinate overall objective setting preparation and facilitate process in order to achieve consistent objective setting in function Job Description. Coordination Support for CSI across all services in CIS and beyond. Training: On time completion of all mandatory training requirements of organization and customer. Provide On floor training and one to one mentorship for new joiners. Complete certification of respective career paths Performance Management: Update FAST Goals in NorthStar track report and seek continues feedback from peers and manager. Set goals for team members and mentees and provide feedback.Assist new team members in understanding the customer environment Skill Examples: 1) Good communication skills (Written verbal and email etiquette) to interact with different teams and customers. 2) Modify / Create runbooks based on suggested changes from juniors or newly identified steps3) Ability to work on an elevated server ticket and solve4) Networking:a. Trouble shooting skills in static and Dynamic routing protocolsb. Should be capable of running netflow analyzers in different product lines5) Server:a. Skills in installing and configuring active directory DNS DHCP DFS IIS patch managementb. Excellent troubleshooting skills in various technologies like AD replication DNS issues etc.c. Skills in managing high availability solutions like failover clustering Vmware clustering etc.6) Storage and Back up:a. Ability to give recommendations to customers. Perform Storage & backup enhancements. Perform change management.b. Skilled in in core fabric technology Storage design and implementation. Hands on experience on backup and storage Command Line Interfacesc. Perform Hardware upgrades firmware upgrades Vulnerability remediation storage & backup commissioning and de-commissioning replication setup and management.d. Skilled in server Network and virtualization technologies. Integration of virtualization storage and backup technologiese. Review the technical diagrams architecture diagrams and modify the SOP and documentations based on business requirements.f. Ability to perform the ITSM functions for storage & backup team and review the quality of ITSM process followed by the team.7) Cloud:a. Skilled in any one of the cloud technologies - AWS Azure GCP.8) Tools:a. Skilled in administration and configuration of monitoring tools like CA UIM SCOM Solarwinds Nagios ServiceNow etcb. Skilled in SQL scriptingc. Skilled in building Custom Reports on Availability and performance of IT infrastructure building based on the customer requirements9) Monitoring:a. Skills in monitoring of infrastructure and application components10) Database:a. Data modeling and database design Database schema creation and managementb. Identify the data integrity violations so that only accurate and appropriate data is entered and maintained.c. Backup and recoveryd. Web-specific tech expertise for e-Biz Cloud etc. Examples of this type of technology include XML CGI Java Ruby firewalls SSL and so on.e. Migrating database instances to new hardware and new versions of software from on premise to cloud based databases and vice versa.11) Quality Analysis: a. Ability to drive service excellence and continuous improvement within the framework defined by IT Operations Knowledge Examples: 1) Good understanding of customer infrastructure and related CIs. 2) ITIL Foundation certification3) Thorough hardware knowledge 4) Basic understanding of capacity planning5) Basic understanding of storage and backup6) Networking:a. Hands-on experience in Routers and switches and Firewallsb. Should have minimum knowledge and hands-on with BGPc. Good understanding in Load balancers and WAN optimizersd. Advance back and restore knowledge in backup tools7) Server:a. Basic to intermediate powershell / BASH/Python scripting knowledge and demonstrated experience in script based tasksb. Knowledge of AD group policy management group policy tools and troubleshooting GPO sc. Basic AD object creation DNS concepts DHCP DFSd. Knowledge with tools like SCCM SCOM administration8) Storage & Backup:a. Subject Matter Expert in any of the Storage and Backup technology9) Tools:a. Proficient in the understanding and troubleshooting of Windows and Linux family of operating systems10) Monitoring:a. Strong knowledge in ITIL process and functions11) Database:a. Knowledge in general database management b. Knowledge in OS System and networking skills Additional Comments: Key Responsibilities: Database Management: Administer and manage MS SQL Server databases (versions 2012 and above), ensuring database availability, security, and performance. Performance Tuning: Perform performance tuning and optimization of databases, including indexing, query optimization, and SQL Server Profiler usage. Backup & Recovery: Implement and manage backup and recovery strategies for high availability and disaster recovery plans. High Availability Solutions: Design and implement high availability solutions like Always-On Availability Groups, SQL Server Clustering, Log Shipping, and Database Mirroring. Database Security: Administer SQL Server security, including creating and managing users, roles, permissions, and encryption techniques. Database Migrations & Upgrades: Lead database migration projects and upgrade efforts across environments and versions. Automation: Automate routine database maintenance tasks, such as backups, cleanup jobs, and index maintenance using SQL Agent and PowerShell scripts. Troubleshooting: Identify and resolve database-related issues such as performance bottlenecks, corruption, connectivity, and query optimization. Monitoring & Reporting: Monitor the health and performance of SQL Server instances and provide proactive reports and dashboards to stakeholders. Documentation: Maintain up-to-date documentation for all databases, configurations, and procedures to ensure easy troubleshooting and knowledge transfer. Collaboration: Work closely with development teams to optimize application code and database interactions. Provide support in database design, and implement best practices. Capacity Planning: Ensure that databases are scalable by analyzing resource usage trends and planning for capacity needs. Required Skills and Experience: Experience: 8-9 years of experience as a Microsoft SQL Server DBA managing large-scale SQL Server environments. SQL Server Versions: Deep expertise with SQL Server 2012 and above (2016, 2019 preferred). High Availability & DR Solutions: Strong hands-on experience with Always-On Availability Groups, SQL Server Clustering, and other HA/DR solutions. Performance Tuning: Proven experience in query optimization, execution plan analysis, and performance tuning. Backup & Recovery: Hands-on experience with backup strategies, point-in-time recovery, and disaster recovery planning. Scripting & Automation: Proficiency in T-SQL and PowerShell scripting to automate administrative tasks. Security Management: Knowledge of database security best practices, encryption, auditing, and compliance. Tools & Monitoring: Experience with monitoring tools like SQL Server Management Studio (SSMS), SQL Profiler, Redgate, etc. Problem-Solving: Strong troubleshooting and problem-solving skills with a proactive mindset. Preferred Certifications: Certifications: Microsoft Certified: Azure Database Administrator Associate or Microsoft Certified: SQL Server Database Administration (MCSA) is a plus. Cloud Experience: Experience with Azure SQL Database or other cloud database platforms is a plus. Soft Skills: Strong communication and interpersonal skills with the ability to work effectively across teams. Ability to work under pressure, manage multiple tasks, and meet deadlines. Detail-oriented with excellent organizational skills. Required Skills Mysql,Mongo Db,SQL Server DBA
Posted 3 weeks ago
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