Meeting/Travel Planning Lead Analyst

Our Team

The Corporate Shared Services team is a benchmark operation with a highly consultative approach to achieving the organization s needs in a rapidly growing and complex environment. The team s mission is to provide industry expertise in support of Cignas business initiatives. Deliver innovative tools, technology and spend management controls while ensuring policy compliance and due diligence.

The Corporate Shared Services team is comprised of several areas of knowledge expertise: Global Travel management, Executive services, T&E policy, Travel Communications, Duty of Care, Group meeting governance, Corporate Card and Fleet Management. These areas support all of Cigna business initiative globally including product, sales, and service operations. This is a high-visibility team that interfaces with top level executives, customers, brokers, all levels of employees and a large number of vendors. This team has been recognized in the travel industry with a Visionary Award and an industry Top 20 Changemakers Award.

Our Role

The Meeting Governance Contracts and Project Administrator will provide support for the Corporate Shared Services team, focusing on Group Meeting governance and Sponsorships contract review, negotiation, and execution. This includes the use of technology to support the contract intake, as well as reporting for enterprise spend and negotiated savings. This position will work closely with internal business areas to clarify precise business needs and act as the point person throughout the contracting process.

In addition, the role will assist the Corporate Shared Services team as it relates to project management for key initiatives. Not only does this include support of the internal expense audit process to align with policy, but also the continuous improvement opportunities within the organization, supporting process change and the implementation of technology tools and best practices. The position will work closely with our key travel partners and suppliers on a global scale.

Must have a keen sense of corporate culture with the ability to effectively communicate and interact with all levels of senior leadership and conduct themselves in a highly professional manner.

This position will support the Senior Manager of Global Travel, Policy & Group Meeting Governance.

Additionally, the Meeting Governance Contracts and Travel Projects Administrator is responsible for:

• Supports monthly contract reporting and ad-hoc reporting requests as needed.
• Works closely with the Policy, Communications and Meeting Governance Contracts Advisor on contract management and execution.
• Execute a high-volume of contracts, for both Meetings and Sponsorships, in a timely manner ensuring adherence to Global T&E Policy.
• Supports the internal expense audit process, including review of rejected or flagged reports for alignment to policy. This includes working closely with our internal expense team to support.
• Assists the Corporate Shared Services team with projects to support the enterprise, including HIH support.

Our Ideal Candidate Will Offer:

• 5 to 8 years professional work experience
• Contract management and project management experience working in a large, global organization.
• Bachelors degree or equivalent strongly preferred
• This experience should include an in-depth understanding of contracts management, including demonstrated success in negotiations and ability to influence internal/external constituencies.
• Project management experience with the ability to remain agile in a rapidly changing industry
• Customer service background, with experience managing responses to internal SLA s.
• Knowledge and/or experience in the meetings, sponsorship and travel industry
• Expert level computer skills to include Microsoft Office, Excel, and PowerPoint.

Competency profile:

• Extraordinary communications capability across all levels of the organization, and strong interpersonal skills.
• Relentless focus on service needs and consistently rise the bar on service excellence.
• Strategic thinking, superb time management, judgment, and problem-solving skills.
• Demonstration of a high level of integrity and ethics.
• Ability to work collaboratively to meet deadlines with accuracy, attention to detail, and strong organizational, written, and verbal communication skills.
• Versatility, flexibility, and ability to work within constantly changing priorities with enthusiasm.
• Innate ability to exude our values and preserve our culture as we grow.

About Evernorth Health Services