Medical Superintendent

Job Title: Medical Superintendent (MS)
Department: Hospital Operations Location: SPS Hospitals, Ludhiana

Position Summary:
The Medical Superintendent will be responsible for overseeing and managing all medical and clinical operations at SPS Hospitals. This includes ensuring high standards of patient care, compliance with healthcare regulations, coordination among medical departments, and implementation of clinical governance protocols. The MS acts as a vital link between hospital management and the medical staff, ensuring smooth operations and excellence in patient services.

Key Responsibilities:
1. Clinical Governance & Quality Assurance: • Oversee all clinical operations to ensure patient safety and adherence to quality standards. • Implement evidence-based medical practices and ensure compliance with NABH/NABL or other accreditation standards. • Monitor infection control protocols and clinical outcomes. 2. Administrative Leadership: • Coordinate with Heads of Departments (HoDs) for efficient functioning of clinical departments. • Manage medical rosters, staffing levels, duty schedules, and leave planning. • Monitor the implementation of hospital policies related to clinical practice and ethics. 3. Regulatory Compliance: • Ensure all statutory and legal compliances are met, including licensing and documentation. • Liaise with government authorities during inspections and audits. 4. Staff Development & Training: • Facilitate CME (Continuing Medical Education) and training programs for doctors and nursing staff. • Mentor junior clinicians and support ongoing professional development. 5. Patient Services Oversight: • Supervise patient grievance redressal and clinical incident reporting. • Ensure a patient-centered approach in all medical processes and services. 6. Strategic Input: • Support hospital management in strategic planning for clinical services expansion. • Provide inputs on medical technology procurement, department upgrades, and service line development.

Qualifications:
• MBBS with MD/MS/MHA/MBA or equivalent postgraduate degree in Hospital Administration or Clinical Specialty. • Minimum 10-15 years of clinical experience with at least 5 years in a leadership or administrative role in a tertiary care hospital. • In-depth knowledge of hospital operations, accreditation processes, and healthcare laws.

Key Skills:
• Leadership & Team Management • Strategic Planning • Clinical Governance • Crisis & Conflict Management • Strong Communication & Interpersonal Skills • Patient-Centric Mindset • Knowledge of Hospital Information Systems (HIS)