Maruthi Plastics - Market place/ Ecommerce executive

As a Marketplace / Ecommerce Executive based in Chennai, you will play a crucial role in our team by managing various aspects of online marketplaces. Your responsibilities will include creating, updating, and optimizing product listings to ensure accuracy, attractiveness, and compliance with platform guidelines. You will be tasked with generating engaging product descriptions, titles, and images to drive customer engagement and boost sales. Monitoring inventory levels, ensuring product availability, and managing stock levels efficiently are important aspects of your role to prevent overselling or stockouts. You will be responsible for developing pricing strategies that increase sales while maintaining profitability, including monitoring competitors" prices and adjusting pricing accordingly. Analyzing marketplace performance metrics such as sales, traffic, conversion rates, and customer reviews will be essential to identify trends, opportunities, and areas for improvement. A key part of your role will involve responding to customer inquiries, resolving issues promptly, and ensuring a positive customer experience to enhance satisfaction and loyalty. Planning and executing promotional campaigns, discounts, and marketing initiatives will be crucial in driving traffic and sales on the marketplace platform. Your adherence to marketplace policies, terms of service, and legal requirements is vital to maintain a good standing and avoid penalties or account suspension. Building and nurturing relationships with marketplace account managers, suppliers, and other stakeholders will be essential to optimize performance and address issues effectively. Conducting market research to stay updated on industry trends, competitor activities, and customer preferences will inform strategic decisions and actions. Overall, as a Marketplace Executive with 2-4 years of experience, you will be instrumental in driving sales, optimizing performance, and ensuring a positive customer experience within online marketplaces. The salary range for this position is 25K to 30K CTC.,