About Us:
Established in 2015, ClickPost is Asias largest Logistics Intelligence Platform, working with companies such as Walmart, Nykaa, Meesho, Adidas etc. to help them improve post purchase customer experience.
We have been profitable for the past 5 years and are backed by some of the biggest investors around and are growing 2x year on year.
At ClickPost, we are a rapidly growing SaaS company dedicated to transforming the logistics and post-purchase experience for e-commerce brands. Our cutting-edge platform helps brands streamline operations, drive growth, and deliver delightful customer experiences. We re a team that thrives on innovation, collaboration, and a passion for delivering outstanding value to our clients.
About Role
: We are seeking a detail-oriented and analytical Market Research Analyst with proven experience in the USA market/domain to support our sales and marketing teams with high-quality research, data analysis, and actionable insights. The ideal candidate will have hands-on expertise in market sizing, competitor analysis, data mining, lead generation, and USA-specific industry trends. This role is critical in driving informed decision-making and supporting our business growth strategies in the US region.
Key Responsibilities:
- Collect and analyze data on US consumers, competitors, and marketplace trends; transform data into actionable insights, reports, and presentations.
- Conduct secondary research for the USA market, including market sizing, estimation, and forecasting.
- Take full ownership of research deliverables, ensuring timely and accurate reports tailored for the US sales and business development teams.
- Provide in-depth competitive analysis of US companies, including pricing models, go-to-market strategies, operational methodologies, and positioning.
- Build and maintain a comprehensive database of US-based target companies and decision-makers across industry verticals.
- Perform regular data cleansing to ensure data quality, accuracy, and relevance.
- Design and implement lead generation strategies tailored to the US market using modern research tools.
- Collaborate with sales and marketing teams to design and execute US-specific outreach campaigns.
- Utilize US-focused data sources and tools (LinkedIn Sales Navigator, Crunchbase, ZoomInfo, Statista, IBISWorld, etc.) for effective data sourcing.
- Automate workflows for data enrichment using Google Sheets, Excel macros, or scripts.
- Track and report on email marketing and lead performance analytics for the US region.
Required Skills & Qualifications:
- Proven experience in market research, lead generation, or business intelligence with a focus on the USA domain.
- Proficient in Google Sheets, Microsoft Excel (Advanced), MS Word, and PowerPoint.
- Strong experience with USA-focused tools like ZoomInfo, LinkedIn Sales Navigator, Crunchbase, Apollo.io, and other lead-gen platforms.
- Excellent analytical, communication, and problem-solving skills.
- Strong organizational skills with keen attention to detail and accuracy.
- Familiarity with email marketing, US CRM systems, and campaign tracking tools is a plus.
- Ability to work independently and collaboratively in a fast-paced, US client-facing environment.
- Bachelor s degree in Business, Marketing, Economics, or a related field.
Nice-to-Have:
Experience in B2B research or working with SaaS / Tech clients in the USA market.
Prior exposure to data automation, AI tools, or custom API integrations for lead/data sourcing.
Shift Requirement:
Candidates must be comfortable working in the Evening 2:00 PM Night 12:00 AM IST shift to align with USA business hours.
What You Can Expect:
Ownership and autonomy: You will have immense ownership and responsibility. You own and drive the execution.
Culture:
We value velocity in all things we do. You would be expected to move fast, experiment and be updated with the newest technologies
We give a lot of ownership to our people. There is no micro-management, and you would be expected to own projects end to end
We have seen people grow super-fast at ClickPost when they focus on the impact of the work, are detailed in their way of working and are willing to take risks
Our team thrives on transparency.
Perks and Benefits :
We offer a competitive salary with a performance bonus. - Health insurance
- Generous Leave policy
- Learning and development programs
- Team events and company offsite
- Company laptop and devices
- Maternity and paternity benefits
- A collaborative, inclusive, and high-ownership culture
- Employee assistance program for mental health and well-being support.
Why join ClickPost:
Our vision is to revolutionize the post-purchase experience for e-commerce companies globally. We operate in a fast-growing market, and we recently raised $6 million in a funding round led by Inflexor Ventures and Athera Venture Partners. This new investment will help us accelerate our growth, scale our platform, and enhance our product offerings. You can read more about our latest funding here .
With this funding, we are poised for rapid expansion and continue to solidify our leadership position in the logistics and e-commerce sectors, driving innovation and operational excellence.
