Market place executive

As a Marketplace Executive at our company based in Chennai, you will be an integral part of our team, responsible for various key tasks to ensure the success of our online marketplace presence. Your primary responsibilities will include creating, updating, and optimizing product listings on different online platforms. It will be crucial for you to ensure that these listings are accurate, attractive, and compliant with the guidelines set by each platform. In addition to managing product listings, you will also be tasked with generating compelling product descriptions, titles, and images that captivate customers and drive sales. Monitoring inventory levels, maintaining product availability, and managing stock levels effectively will be essential to prevent overselling or stockouts. As a Marketplace Executive, you will be involved in developing and implementing pricing strategies that balance maximizing sales with maintaining profitability. This will include monitoring competitors" prices and adjusting pricing accordingly. You will also analyze marketplace performance metrics such as sales, traffic, conversion rates, and customer reviews to identify trends, opportunities, and areas for improvement. Responding to customer inquiries, resolving issues promptly, and ensuring a positive customer experience will be a key aspect of your role. You will drive customer satisfaction and loyalty by delivering exceptional service. Planning and executing promotional campaigns, discounts, and marketing initiatives will be part of your responsibilities to increase traffic and sales on the marketplace platform. Ensuring compliance with marketplace policies, terms of service, and legal requirements is crucial to maintain a good standing and avoid penalties or account suspension. Building and maintaining relationships with marketplace account managers, suppliers, and other stakeholders will be important for optimizing performance and resolving issues effectively. Conducting market research to stay informed about industry trends, competitor activities, and customer preferences will help you make informed strategic decisions. Overall, as a Marketplace Executive with 2-4 years of experience, you will have a multifaceted role in driving sales, optimizing performance, and delivering a positive customer experience within online marketplaces.,