Manager/Senior Manager/RM Operations

Job Description

Industry: Facility Management (Must) Salary: As Per Market Standard Roles & Responsibilities: - To provide strategic leadership across the accounts, lead in the delivery of significant profitable growth through new and existing client contracts and relationships. Lead innovation across all technical and soft services; identifying opportunities for organic growth and new business. Client development and retention through pro-actively building long lasting client relationships. To lead and grow the operations team members to deliver all contractual requirements and encourage idea generation to improve service delivery. Develop and deliver a robust site strategic development plan in all areas of responsibility. Drive operational excellence and therefore an efficient operating model; in order to minimise the overall operating cost of the facility! Provide guidance, drive, support, and goals for the designated service category teams accountable for delivering on-site services. Operations Personnel, Operations Excellency, Regional Branch & others team members etc. Operational Excellence including Customer Retention, Standardized Process Implementation, Client Feedback, Innovating ideas. Increasing facility standard & manpower quality Maintain cordial relationship with Clients, Vendors, handle contract renewals, negotiations and ensure smooth Operations. Liaise with Govt. & Statutory authorities. Coordinate with Sales for site survey and develop business. Guide team and implement routine, preventive and predictive maintenance programs for all sites including finalization of logbooks and checklists for all building services. Innovation, Planning, Development, Cost Saving, Budgeting Etc., The Ideal Candidate Considerable experience in an FM leadership senior management role Facilities/Engineering degree/ background Experience in Facility Management Industry Proven experience of managing a high profile Experience of leading a large team and significant targets Significant experience within a multi service line FM environment Excellent relationship management at all levels Required Key Skills: - Business -operations, client relationship, Team management, Business Management, P&L Management, SLA Management .